Get a SmartStart: You Fought for Your Customers. How Will You Keep Them?
Thursday, October 26th at 02:00 PM US Eastern Time
Account management is a weakness in many sales organizations. The cost of customer churn can be very high in these cases as it usually costs more to gain a new customer than to keep an existing one.
In this webinar, we will show you best practices on how to use CRM software to help your sales team effectively service existing accounts.
The following topics will be covered including:
- Account Planning
- Cross Selling
- Interaction Cadence Management
- Territory Mapping
- Customer Service
- Case Management
- Referral Management
- Email Analytics
Administrators, End Users
- Duration: 1 hour
- Cost: $0 (Free)