We specialize in customizing off-the-shelf software.
But we also know there are times when available applications will not meet your needs. In those instances, we can quickly and efficiently develop add-on modules or applications to meet your specific requirements.
This approach gives you the best of both worlds: the cost advantage of using off-the-shelf software where it mirrors your customer processes, along with the flexibility of having custom applications for those processes where you need them.
W-Systems specializes in custom software development for small and large businesses alike. Our highly personalized data management solutions are designed to provide you custom applications for the processes that you need to initiate. Our customer relationship management software offers you the cost advantage of utilizing off the shelf software in a way that helps you meet the needs of your customers.
W-Systems has the experience to help you develop customized web based applications. We also offer in-house developer training to ensure that our products offer you the best value. Visit the website to find out more.
W-Systems has the development staff and experience to assist you in specifying and developing custom applications. We also conduct developer training to bring your in-house development staff up to speed on the products we support.
Featured Software Development Case Studies
World’s largest manufacturer and distributor of orthotic and prosthetic components benefits from a newer CRM solution
Support from W-Systems made Ottobock’s transition to GoldMine Premium Edition as smooth as possible.View Case Study
Building Materials Manufacturer Implements CRM to Support Sales Reps Both Internally and Externally
As a fast-growing organization, ASI needed a better way to manage the many opportunities coming their way. ASI’s use case is particularly interesting, in that they have a mix of employees, managers and an outside sales team who use Sugar CRM in nearly everything they do.View Case Study
Talking with Pierre Hellivan about Vigon International is like driving a precision race car: it’s exciting and you’re going to go really, really fast.
The key to success? A strong focus on excellent business processes, an understanding of both human and technology capabilities, and a commitment to continuous improvement across the board.View Case Study
VPI streamlines lead management and delivers outstanding customer experience with SugarCRM and Pardot Integration.
VPI streamlines lead management and delivers outstanding customer experience with SugarCRM and Pardot Integration.View Case Study
AM&C finds wMobile’s cell phone-CRM interface to be a savvy sales solution for their sales team.
“Good leadership drives great systems!” That’s the enthusiastic response Kim Cruise offered when asked about the savvy, tech-smart tools she administers at Applied Measurement & Control.View Case Study
Kasina's customer focus drives sophisticated integration with Sugar.
Kasina, an asset management firm focused on research, trends, and excellence is a shining example on how to do CRM well.View Case Study
Allied Electronics used Sugar On-Demand to link legacy ERP data with the Cloud.
Russ Coulon was a man with an opportunity and a problem: how to get ERP sales information from his company’s server to cloud-based CRM software? It sounded difficult and expensive at best … and impossible at worst.View Case Study
Sugar Powers Expert Lead Management System (ELMS) For Bank Of Marin
Banking often requires a long sales cycle. So, as a premium provider of financial services to northern California businesses, Bank of Marin needed a system to manage opportunities and leads through the sales process and to capture all the information associated with those efforts.View Case Study
Less bulk and clutter, more product performance from the world leader in disc packaging
Univenture was in need of an updated CRM Solution that could link to their accounting and manufacturing system.View Case Study
Always best solution in the long run - 10 years GoldMine CRM user moves forward with the new, improved version Premium Edition
When it came time to upgrade their CRM Solution, Prime Distributing knew they needed solid support for in order to ensure a smooth transition.View Case Study
Featured Software Development Projects
We helped a regional bank deploy Sugar across all departments and ensure they had a full 360-degree view of their customer relationships.
We helped a midsize regional bank implement Sugar with a focus on onboarding and managing their private banking clients.
We created a Datamyne integration to Sugar for a leading ocean freight shipping firm, so they can identify new prospects and stay close to current customers.
We created a method to use the Jive Communications app and call contacts directly from within Sugar, saving time for Sugar users that make calls using Jive.
For a leading regional oil distribution company, W-Systems developed a custom integration between Sugar and RightSignature.
We created a tool that automatically sends information from contracts in Sugar as web-based forms for the client to fill in additional details.
We implemented Sugar to help a mid-size law firm to not only handle the CRM process but also manage their legal matter volume.
We implemented Sugar to help a national technology data services provider replace multiple legacy systems they previously used.
We implemented SugarCRM Mobile for a regional banking client so its representatives be more effective when traveling out of the office.
We implemented Sugar to help a national provider of information and technology convert from a legacy customer service platform to a modern CRM system.
We helped a New York-based technology company automate their proposal generation and delivery process.
We built a Sugar based call center platform with custom integration to Bing Maps for geocoding and Twilio SMS API’s for text messaging automation.
We helped a national association of telecommunications companies automate the distribution of reports of data to non-licensed Sugar users.
We helped a national pool supply company customize an integration to Bing Maps so that pool dealers' sales performance could be shown on the map within Sugar.
We developed a security token handling mechanism that worked both with IBM Websphere and Sugar’s authentication and security.
We helped a leading provider of construction project market data automate the creation of sales opportunities in Sugar.
For a national distributor of specialized building materials, we configured Sugar to track construction projects for more detailed and accurate sales forecasts.
As part of a Sugar implementation, we helped a regional energy provider give access to their customer's utility billing history.
We used Sugar to help a large telecommunications network company enable its independent sales agents to register the sales opportunities they were working on.
We helped a mid-size ingredient and flavoring company, configure Sugar with a detailed sales meeting planner.
We helped a multi-national automobile company deploy Sugar, as they needed a CRM solution they could easily access from every corner of the world.