We specialize in customizing off-the-shelf software.
But we also know there are times when available applications will not meet your needs. In those instances, we can quickly and efficiently develop add-on modules or applications to meet your specific requirements.
This approach gives you the best of both worlds: the cost advantage of using off-the-shelf software where it mirrors your customer processes, along with the flexibility of having custom applications for those processes where you need them.
W-Systems specializes in custom software development for small and large businesses alike. Our highly personalized data management solutions are designed to provide you custom applications for the processes that you need to initiate. Our customer relationship management software offers you the cost advantage of utilizing off the shelf software in a way that helps you meet the needs of your customers.
W-Systems has the experience to help you develop customized web based applications. We also offer in-house developer training to ensure that our products offer you the best value. Visit the website to find out more.
W-Systems has the development staff and experience to assist you in specifying and developing custom applications. We also conduct developer training to bring your in-house development staff up to speed on the products we support.
Featured Software Development Case Studies
World’s largest manufacturer and distributor of orthotic and prosthetic components benefits from a newer CRM solution
Support from W-Systems made Ottobock’s transition to GoldMine Premium Edition as smooth as possible.View Case Study
Building Materials Manufacturer Implements CRM to Support Sales Reps Both Internally and Externally
As a fast-growing organization, ASI needed a better way to manage the many opportunities coming their way. ASI’s use case is particularly interesting, in that they have a mix of employees, managers and an outside sales team who use Sugar CRM in nearly everything they do.View Case Study
Talking with Pierre Hellivan about Vigon International is like driving a precision race car: it’s exciting and you’re going to go really, really fast.
The key to success? A strong focus on excellent business processes, an understanding of both human and technology capabilities, and a commitment to continuous improvement across the board.View Case Study
VPI streamlines lead management and delivers outstanding customer experience with SugarCRM and Pardot Integration.
VPI streamlines lead management and delivers outstanding customer experience with SugarCRM and Pardot Integration.View Case Study
AM&C finds wMobile’s cell phone-CRM interface to be a savvy sales solution for their sales team.
“Good leadership drives great systems!” That’s the enthusiastic response Kim Cruise offered when asked about the savvy, tech-smart tools she administers at Applied Measurement & Control.View Case Study
Kasina's customer focus drives sophisticated integration with Sugar.
Kasina, an asset management firm focused on research, trends, and excellence is a shining example on how to do CRM well.View Case Study
Allied Electronics used Sugar On-Demand to link legacy ERP data with the Cloud.
Russ Coulon was a man with an opportunity and a problem: how to get ERP sales information from his company’s server to cloud-based CRM software? It sounded difficult and expensive at best … and impossible at worst.View Case Study
Sugar Powers Expert Lead Management System (ELMS) For Bank Of Marin
Banking often requires a long sales cycle. So, as a premium provider of financial services to northern California businesses, Bank of Marin needed a system to manage opportunities and leads through the sales process and to capture all the information associated with those efforts.View Case Study
Less bulk and clutter, more product performance from the world leader in disc packaging
Univenture was in need of an updated CRM Solution that could link to their accounting and manufacturing system.View Case Study
Always best solution in the long run - 10 years GoldMine CRM user moves forward with the new, improved version Premium Edition
When it came time to upgrade their CRM Solution, Prime Distributing knew they needed solid support for in order to ensure a smooth transition.View Case Study
Featured Software Development Projects
A regional bank wanted to deploy Sugar across all departments and ensure they had a full 360-degree view of their customer relationships.
A midsize regional bank engaged W-Systems to implement Sugar with a focus on onboarding and managing their private banking clients.
For a leading United States ocean freight shipping company W-Systems created an integration to Datamyne. Datamyne provides the world's largest database of import export data and international trade statistics.
We created a method to use the Jive Communications app and call contacts directly from within Sugar, saving time for Sugar users that make calls using the Jive softphone web app.
For a leading regional oil distribution company, W-Systems developed a custom integration between Sugar and RightSignature.
W-Systems created a tool that automatically sends information from contracts established in Sugar as interactive web-based forms for the client to fill in additional details.
For a mid-size law firm with offices in both New York and California, W-Systems implemented Sugar to not only handle the CRM process but also manage their legal matter volume.
For a national technology data services provider, W-Systems implemented Sugar to replace multiple legacy systems that handled CRM, Contract Management, and Service Management.
A regional banking client helps their commercial lending business development representatives to be more effective when traveling out of the office with SugarCRM Mobile.
A national provider of information services and technology to the higher education market need to convert from a legacy customer service platform to a modern CRM system.
A New York-based technology company wanted to automate their proposal generation and delivery process.
W-Systems built a Sugar based call center platform with custom integration to Bing Maps for geocoding and Twilio SMS API’s for text messaging automation.
A national association of telecommunications companies needed to automate the distribution of reports of data to non-licensed Sugar users.
A national pool supply company with multiple product lines wanted to display data on a map within Sugar.
Development of a security token handling mechanism that worked both with IBM Websphere and Sugar’s user authentication and security specifications.
A leading provider of construction project market data wanted to automate the creation of sales opportunities based on new projects that fit a certain criteria.
For a national distributor of specialized building materials, W-Systems configured Sugar to track planned construction projects and more.
As part of a Sugar implementation, a regional energy provider needed to provide sales and customer service representatives with access to their customer's utility billing history.
A large telecommunications network company had a need for a way to enable independent sales agents to register sales opportunities that they were working on.
For a mid-size ingredient and flavoring company, W-Systems worked with the client to configure Sugar with a detailed sales meeting planner.
A multi-national automobile company hired W-Systems and Sugar to deploy a CRM solution that could be accessed easily from every corner of the world.