Say Hello to Your New SugarCRM Partner

Choosing a SugarCRM partner is more than just making sure your CRM implementation goes as planned—it's about building a long-lasting business relationship. Here are our top 10 reasons why you should choose us as your SugarCRM Partner.

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Why Choose W-Systems as Your SugarCRM Partner

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1. CRM Experience

W-Systems provides process design, application customization, data and application integration, technical installation, training, and both on-site and phone support. 

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2. #1 SugarCRM Global Reseller

As the #1 Global Partner for SugarCRM we have deployed CRM solutions to hundreds of organizations in every industry and geography.

3. Integration Experts

The real value and power of Sugar is the ability to make any number of integrations to your organization’s legacy or current systems and applications available right within Sugar.

As integration experts, we have the capability to bring everything directly into Sugar whether that requires us developing the connectors or simply setting them up for you. 

See Our Sugar Customizations
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4. New York, New Jersey, and Texas Offices

With offices in New York (Long Island), New Jersey, Texas (Austin) and Massachusetts, and representation in numerous states including Alabama, California, Florida, Georgia, Indiana, Kentucky, Illinois, Indiana, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, Virginia, Washington, and District of Columbia, we are available to service our nationwide base of customers.

5. In-House Development, Marketing and Sales Team

W-Systems consists of over 100 dedicated staff members focused on designing, developing, implementing and supporting innovative and cost-effective solutions for our clients.

Learn More About Our Team

6. Sugar Support and Maintenance

W-Systems’ Support is available to assist customers with administrative tasks like creating new users, adjusting roles, creating new fields, adding to drop-down lists, changing layouts, performing data cleansing, creating reports, importing data, etc.

You may also be interested in wCare, our On-Demand Service and Support program. It provides the ultimate in flexibility and value for our customers and makes doing business with W-Systems easy and rewarding.

Learn More About W-Systems Support

7. wTools: Sugar Customizations

As we work with our customers to deploy Sugar within their organizations, our team of developers produces modules and integrations that showcase the full flexibility that Sugar offers. Our customers can take advantage of our growing library of customizations: wTools. 

Learn More About wTools

8. Blog

Producing valuable content for our customers is at the forefront of our minds. Every month we produce new articles on our blog that includes:

  • Interviews
  • Tips and Tricks
  • Product Reviews
  • Audience-Specific Content
  • Awards
  • Webinars and Events Recaps
Visit Our Blog

9. Monthly Newsletter

We send out a monthly newsletter that includes a round-up of SugarCRM newsworthy content and resources.

Browse Newsletter Archives

10. Webinars, Training, and Events

We provide many different services to our customers including:

  • Sugar webinars that cover a feature topic, Sugar Product News Roundup and Open Q&A Session.
  • Sugar Training and Webinars that can be found on our Training Schedule Page or by reaching out directly to our Support Team.
  • We host events to give you an opportunity to meet W-Systems and SugarCRM staff and learn about the latest enhancements in Sugar. In the past, we have done rooftop happy hours, steak lunch and learns and draft beer tasting events.
View Training & Events
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20+ Years of Happy Clients

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Excellent Experience Implementing SugarCRM

W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.

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Great Coding and Good Service!

Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.

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Good Integrator to Work With

W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.

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There Will Be Issues!

I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!

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An Excellent Partner for Enhancements and Resources

Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++

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W-Systems is Wonderful!

W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.

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Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

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CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

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Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

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