Choosing a GoldMine partner is more than just making sure your CRM implementation goes as planned—it's about building a long-lasting business relationship. Here are our top 10 reasons why you should choose us as your GoldMine Partner.Contact Us
W-Systems provides process design, application customization, data and application integration, technical installation, training, and both on-site and telephone hotline support.
As a GoldMine Premier Partner, we have deployed CRM solutions to hundreds of organizations in every industry and geography.We are business analysts and developers, and we want to make your CRM fit like a glove.
The real value and power of GoldMine is in the ability to tailor it to meet your specific business requirements. That involves not only optimally configuring GoldMine to support your processes, but sometimes to integrate GoldMine with your current systems and other applications to provide maximum efficiency, effectiveness, and business value.See Our GoldMine Customizations
With offices in New York (Long Island), New Jersey, Texas (Austin) and Massachusetts, and representation in numerous states including Alabama, California, Florida, Georgia, Indiana, Kentucky, Illinois, Indiana, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, Virginia, Washington, and District of Columbia, we are available to service our nationwide base of customers.
W-Systems consists of over 100 dedicated staff members focused on designing, developing, implementing and supporting innovative and cost-effective solutions for our clients.Learn More About Our Team
W-Systems is available to provide GoldMine support including new GoldMine implementations, configuration (i.e., adding users, creating new fields, changing screen layouts), data administration (importing, exporting, and cleansing), integration with other software, workflow automation, custom reports and dashboards, and GoldMine training (user and administrator).Learn More About W-Systems Support
wMobile is a web-based client for GoldMine based CRM systems. Users access wMobile from their desktop computer, tablet or phone. wMobile enables GoldMine users to access the functionality of GoldMine in a lightweight web client.Learn More About wMobile
We provide many different services to our customers including:
Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.
W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.
W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.
Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.
CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.
W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.
We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.
I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!
Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++