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Your CRM Should Make More Money Than It Costs

Why leave money on the table? With CRM at the center of sales and marketing solutions, we’re making low ROI a thing of the past.

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W-Systems are CRM Implementation and Deployment Experts

CRM is the tool that brings all your software together by providing users with one place to access tailored and predictive information. W-Systems works with leading partners including SugarCRM and GoldMine to build its customers sales and marketing solutions based on CRM. Put us to the test, we love a challenge.

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The Path to CRM Success

Data Quality

No more virtual piles of spreadsheets! Your CRM can store all of your customer data in one place, so you won't have to keep searching for your clients' most recent email address or phone number.

User Adoption

A new software can be sometimes be a tough sell to your team. With the right implementation project, tools, and team, your employees will be begging for more.

Security

Keep your data safe by defining teams and roles in your CRM, and who has access to what information. Modern CRMs also support Two-Factor Authentication, Single Sign-On, and more secure login methods.

Automation

Spend less time clicking and typing, and more time selling! Build out workflows to automate recurring tasks and install add-ons and integrations to get through boring data entry with just a few clicks.

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#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform.

It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

Learn More Explore Sugar Add-Ons

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Simple, Affordable, Proven: GoldMine

GoldMine is a powerful yet easy-to-use CRM solution, specifically designed for organizing and tracking sales, storing and managing contact information, reporting, follow-up and integration with other software products.

Learn More Explore GoldMine Add-Ons

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Wireless Access to GoldMine

wMobile is a web-based client for GoldMine based CRM systems. Users access wMobile from their desktop computer, tablet or phone. wMobile enables GoldMine users to access the functionality of GoldMine in a lightweight web client.

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Featured Case Studies

Latest from our Blog

How to Set Up eWitnesses in DocuSign for Your Digitally Signed Contracts

September 25th, 2020   •   4 minute read

Need extra protection when digitally signing contracts? Keep your business safe with DocuSign’s eWitness feature!

Read More

Reduce Time & Automate Anything in Sugar with Custom Buttons

September 24th, 2020   •   4 minute read

Learn how to simplify your workflow in Sugar with Custom Buttons and spend less time on your daily activities.

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How to Use DocuSign eSignature on Smartphones and Tablets

September 23rd, 2020   •   5 minute read

With DocuSign for iOS and Android, you can securely send, sign, and manage every agreement from your phone and tablet.

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Lead Scoring with Sugar Market

September 16th, 2020   •   4 minute read

Learn more about Sugar Market’s lead scoring capabilities that can enable you to accelerate your sales cycle by sending only the most qualified leads to Sales.

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Using Cluster Bar Charts to Manage Goals in Sugar

September 10th, 2020   •   3 minute read

Learn how to easily set up goals and manage progress for your company, teams and employees in Sugar.

Read More

How to Use DocuSign eSignature with Microsoft Word Documents

September 9th, 2020   •   5 minute read

Speed up your processes by adding DocuSign eSignature to your Microsoft Word documents.

Read More

Training & Events

Customizing wMobile for GoldMine

How to customize wMobile Phone and Desktop editions.

Oct 01

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Oct 06
Web Training

wMobile for GoldMine: Phone Training

Overview of wMobile Phone including searching for contacts, creating new contacts, calendar and more.

Oct 15

Introduction to Sugar for End Users

This live virtual class will provide you with the tools necessary to use Sugar as a new End User.

Oct 20

Sugar Reporting

This course is for any Sugar user that is looking to learn how to run reports efficiently in Sugar.

Oct 22
Sugar University

How to Use Sugar Sell

This course is designed to provide a basic introduction to Sugar Sell for end-users.

Web Training

Vonage Business Webinars

Get up close and personal with the Vonage Business Cloud phone system.

Web Training

Introduction to wBenchmark

A look at wBenchmark, our Sugar add-on that enables you to capture periodic snapshots values of key performance metrics.

Web Training

Relationship Analytics: More Data Does NOT Equal More Intelligence

How to reliably get current CRM data in, and relevant insights out, within your sales, service, and support processes.

Webinar

How Sales and Marketing Experts Are Skyrocketing Their Productivity

Learn how to streamline every stage of the sales funnel for maximum efficiency.

Web Training

Riva Integration for GoldMine: An Overview

How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.

Web Training

GoldMine Training: Basics

An essential collection of GoldMine training videos that cover the basics of using the CRM software.

Recent Releases

September 15, 2020

Sugar Mobile SDK 24.0

The latest Mobile SDK release is compatible with Sugar Mobile 24.0 and is available for SugarCRM customers or SugarCRM OEM Partners.

September 15, 2020

Sugar Mobile 24.0 for Android

Sugar Mobile 24.0 for Android includes the ability to create, edit, and save custom list view filters directly in the app.

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