Your CRM Should Make More Money Than It Costs
Why leave money on the table? With CRM at the center of sales and marketing solutions, we’re making low ROI a thing of the past.
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W-Systems are CRM Implementation and Deployment Experts
CRM is the tool that brings all your software together by providing users with one place to access tailored and predictive information. W-Systems works with leading partners including SugarCRM and GoldMine to build its customers sales and marketing solutions based on CRM. Put us to the test, we love a challenge.
The Path to CRM Success
Data Quality
No more virtual piles of spreadsheets! Your CRM can store all of your customer data in one place, so you won't have to keep searching for your clients' most recent email address or phone number.
User Adoption
A new software can be sometimes be a tough sell to your team. With the right implementation project, tools, and team, your employees will be begging for more.
Security
Keep your data safe by defining teams and roles in your CRM, and who has access to what information. Modern CRMs also support Two-Factor Authentication, Single Sign-On, and more secure login methods.
Automation
Spend less time clicking and typing, and more time selling! Build out workflows to automate recurring tasks and install add-ons and integrations to get through boring data entry with just a few clicks.
#1 Rated CRM Product
With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform.
It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.
Learn More Explore Sugar Add-Ons
Simple, Affordable, Proven: GoldMine
GoldMine is a powerful yet easy-to-use CRM solution, specifically designed for organizing and tracking sales, storing and managing contact information, reporting, follow-up and integration with other software products.
Learn More Explore GoldMine Add-Ons
Wireless Access to GoldMine
wMobile is a web-based client for GoldMine based CRM systems. Users access wMobile from their desktop computer, tablet or phone. wMobile enables GoldMine users to access the functionality of GoldMine in a lightweight web client.
Learn More Watch a DemoThese are some of the industries that we work with:
Featured Case Studies
Latest from our Blog
Release RoundUp: Sugar Q4 2020 (10.2)
The latest release of Sugar, known as Sugar Q4 2020 is a SugarCloud release that introduces several awesome updates. Here’s our Release RoundUp for Sugar 10.2!
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Advanced Calendar Solution for Sugar
We just released a brand new version of wCalendar, our Sugar enhancement that enables users to display any Sugar records in a calendar.
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SugarConnected 2020 Recap: The Next Frontier in Customer Experience
Even in a virtual environment, SugarConnected 2020 was full of news and announcements for Sugar customers. Learn what SugarCRM has in store for you in 2021.
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The 5 Secrets of the W-Systems Professional Services Team
How does W-Systems successfully implement so many Sugar projects? Learn more straight from our Professional Services team!
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Improve Member Engagement with Marketing Automation
Learn how to effectively communicate with your members with Sugar Market, the fully-featured marketing automation platform integrated with Symitar.
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Use Sugar Data to Easily Generate Complex Documents
Learn how to add Sugar formulas to your document templates and get your results directly in the document, without having to create any new Sugar fields.
Read MoreTraining & Events
wMobile for GoldMine: Desktop Training
How to log into wMobile Desktop, Creating One-Click Login and more.
Sugar New User Training
Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.
Sugar Administration - Advanced (Multi-Day Class)
This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.
Introduction to SugarBPM
This course is for administrators who would like to explore SugarBPM/Advanced Workflow and all it has to offer.
How to Use Sugar Sell
This course is designed to provide a basic introduction to Sugar Sell for end-users.
Vonage Business Webinars
Get up close and personal with the Vonage Business Cloud phone system.
Introduction to wBenchmark
A look at wBenchmark, our Sugar add-on that enables you to capture periodic snapshots values of key performance metrics.
Relationship Analytics: More Data Does NOT Equal More Intelligence
How to reliably get current CRM data in, and relevant insights out, within your sales, service, and support processes.
How Sales and Marketing Experts Are Skyrocketing Their Productivity
Learn how to streamline every stage of the sales funnel for maximum efficiency.
Riva Integration for GoldMine: An Overview
How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.
GoldMine Training: Basics
An essential collection of GoldMine training videos that cover the basics of using the CRM software.
Recent Releases
Sugar Mobile SDK 25.0
The latest Mobile SDK release is compatible with Sugar Mobile 25.0 and is available for SugarCRM customers or SugarCRM OEM Partners.
Sugar Mobile 25.0 for Android
Sugar Mobile 25.0 for Android includes the ability to resize uploaded images and the addition of the Messages module for Sugar Serve users.