Your CRM Should Make More Money Than It Costs
Why leave money on the table? With CRM at the center of sales and marketing solutions, we’re making low ROI a thing of the past.
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Exceed Expectations and Create Customers for Life
CRM is the tool that brings all your software together by providing users with one place to access tailored and predictive information. See how SugarCRM is pioneering the new customer experience (CX) standard with high-definition CX, powering a customer view with crystal-clear fidelity.
The Path to CRM Success
Data Quality
No more virtual piles of spreadsheets! Your CRM can store all of your customer data in one place, so you won't have to keep searching for your clients' most recent email address or phone number.
User Adoption
A new software can be sometimes be a tough sell to your team. With the right implementation project, tools, and team, your employees will be begging for more.
Security
Keep your data safe by defining teams and roles in your CRM, and who has access to what information. Modern CRMs also support Two-Factor Authentication, Single Sign-On, and more secure login methods.
Automation
Spend less time clicking and typing, and more time selling! Build out workflows to automate recurring tasks and install add-ons and integrations to get through boring data entry with just a few clicks.
Next-Level Customer Relationship Management
Sugar Sell gives you what other customer management software solutions wish they could: The guarantee of an outstanding user experience. Sugar is the 4x winner for satisfaction, reliability and tech support in PCMag’s Business Choice Awards.
The real power of Sugar Sell is in the story that it tells—about your customers, your company and the future of your business. It’s the customer experience solution to use when you want to empower every employee with the right information, at the right time, before they even ask.
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Customer Service Platform & CRM
Imagine resolving every customer service inquiry promptly and proficiently—without a single sloppy handoff or having to scramble for purchase histories.
From easy at-a-glance dashboards to robust self-service portals, Sugar Serve has everything you need to create outstanding customer experiences. You’ll always be prepared to give customers exactly what they need. At any moment, for any issue or interaction.
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Featured Case Studies
Latest from our Blog
A Bright Future with SugarCRM
We are pleased to announce we’ve been acquired by Sugar and are officially joining forces to help our customers create customers for life.
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11 Practical Steps for Migrating from Email Marketing to Marketing Automation
Learn how to leverage Sugar Market's features for a smooth migration from email marketing to marketing automation!
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Release RoundUp: Sugar Q4 2020 (10.2)
The latest release of Sugar, known as Sugar Q4 2020 is a SugarCloud release that introduces several awesome updates. Here’s our Release RoundUp for Sugar 10.2!
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Advanced Calendar Solution for Sugar
We just released a brand new version of wCalendar, our Sugar enhancement that enables users to display any Sugar records in a calendar.
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SugarConnected 2020 Recap: The Next Frontier in Customer Experience
Even in a virtual environment, SugarConnected 2020 was full of news and announcements for Sugar customers. Learn what SugarCRM has in store for you in 2021.
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The 5 Secrets of the W-Systems Professional Services Team
How does W-Systems successfully implement so many Sugar projects? Learn more straight from our Professional Services team!
Read MoreTraining & Events
Introduction to SugarBPM
This course is for administrators who would like to explore SugarBPM/Advanced Workflow and all it has to offer.
Working with Sugar Studio
This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.
Sugar Administration - Essentials (Multi-Day)
Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.
How to Use Sugar Sell
This course is designed to provide a basic introduction to Sugar Sell for end-users.
Admin Quick Start for Salesforce or MS Dynamics Administrators
This introductory course provides new Administrators who are familiar with other CRMs the skills necessary to start administering Sugar.
How to Use Sugar Sell
This course is designed to provide a basic introduction to Sugar Sell for end-users.
Vonage Business Webinars
Get up close and personal with the Vonage Business Cloud phone system.
Introduction to wBenchmark
A look at wBenchmark, our Sugar add-on that enables you to capture periodic snapshots values of key performance metrics.
Relationship Analytics: More Data Does NOT Equal More Intelligence
How to reliably get current CRM data in, and relevant insights out, within your sales, service, and support processes.
Recent Releases
wDocs November 2020 Update
The November 2020 update to wDocs includes a Search function on mobile and addresses issues found in previous versions.
Sugar Connector to DocuSign November 2020 Update
The November 2020 update to the Sugar Connector to DocuSign addresses issues found in previous versions.