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Your CRM Should Make More Money Than It Costs

Why leave money on the table? With CRM at the center of sales and marketing solutions, we’re making low ROI a thing of the past.

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W-Systems are CRM Implementation and Deployment Experts

CRM is the tool that brings all your software together by providing users with one place to access tailored and predictive information. W-Systems works with leading partners including SugarCRM and GoldMine to build its customers sales and marketing solutions based on CRM. Put us to the test, we love a challenge.

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The Path to CRM Success

Data Quality

No more virtual piles of spreadsheets! Your CRM can store all of your customer data in one place, so you won't have to keep searching for your clients' most recent email address or phone number.

User Adoption

A new software can be sometimes be a tough sell to your team. With the right implementation project, tools, and team, your employees will be begging for more.

Security

Keep your data safe by defining teams and roles in your CRM, and who has access to what information. Modern CRMs also support Two-Factor Authentication, Single Sign-On, and more secure login methods.

Automation

Spend less time clicking and typing, and more time selling! Build out workflows to automate recurring tasks and install add-ons and integrations to get through boring data entry with just a few clicks.

#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform.

It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

Learn More Explore Sugar Add-Ons

Simple, Affordable, Proven: GoldMine

GoldMine is a powerful yet easy-to-use CRM solution, specifically designed for organizing and tracking sales, storing and managing contact information, reporting, follow-up and integration with other software products.

Learn More Explore GoldMine Add-Ons

Wireless Access to GoldMine

wMobile is a web-based client for GoldMine based CRM systems. Users access wMobile from their desktop computer, tablet or phone. wMobile enables GoldMine users to access the functionality of GoldMine in a lightweight web client.

Learn More Watch a Demo

Featured Case Studies

Latest from our Blog

Best Apps and Tools to Keep Your Teams Productive When Working Remotely

March 23rd, 2020   •   5 minute read

W-Systems has always encouraged its employees to work remotely when needed. Learn how to keep your teams productive and engaged, even outside the office.

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W-Systems Named 2020 SugarCRM North America Reseller of the Year

March 19th, 2020   •   3 minute read

W-Systems has been awarded the 2020 SugarCRM North America Reseller of the Year, securing its position as a trusted SugarCRM reseller.

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“Business As Usual” Is Not Business As Usual Anymore!

March 18th, 2020   •   5 minute read

Learn how to change your approach to doing business in the new global context and learn how a local way of doing business could save your enterprise.

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Opportunities Metrics in wMobile for GoldMine

March 13th, 2020   •   5 minute read

wMobile for GoldMine now offers users Opportunities Metrics charts, interactive graphs, and dashboards, for better projection capabilities within companies.

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Exclusive W-Systems Chat with SugarCRM CEO, Craig Charlton

March 12th, 2020   •   4 minute read

Discover how SugarCRM’s recent product developments and its vision for the future of CX will benefit your business.

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How to Plan Business Trips with Sugar

March 4th, 2020   •   5 minute read

Leverage advanced geocoding functions for Sugar with wMaps and find the best route to your Customers and Prospects on your next business trip!

Read More

Training & Events

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Mar 31

wMobile for GoldMine: Desktop Training

How to log into wMobile Desktop, Creating One-Click Login and more.

Apr 02

Introduction to Sugar for End Users

This live virtual class will provide you with the tools necessary to use Sugar as a new End User.

Apr 14

Sugar Reporting

This course is for any Sugar user that is looking to learn how to run reports efficiently in Sugar

Apr 16

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

Apr 16

GoldMine Remote Work Options with wMobile

Let us help you fully access your GoldMine tool while working remotely.

Apr 21

CRM Evolution 2020

Join CRM industry leading speakers, exhibitors, and your peers at CRM Evolution 2020.

Apr 27

wMobile for GoldMine: Admin Training

Get an overview of changes in the Manager Console including user and security administration.

Apr 30
Sugar University

Getting Started with Roles, Permissions, & the iFrame

In this course you'll learn the essentials of Sugar Market roles & permissions.

Web Training

Vonage Business Webinars

Get up close and personal with the Vonage Business Cloud phone system.

Web Training

Introduction to wBenchmark

A look at wBenchmark, our Sugar add-on that enables you to capture periodic snapshots values of key performance metrics.

Web Training

Relationship Analytics: More Data Does NOT Equal More Intelligence

How to reliably get current CRM data in, and relevant insights out, within your sales, service, and support processes.

Webinar

How Sales and Marketing Experts Are Skyrocketing Their Productivity

Learn how to streamline every stage of the sales funnel for maximum efficiency.

Web Training

Riva Integration for GoldMine: An Overview

How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.

Web Training

GoldMine Training: Basics

An essential collection of GoldMine training videos that cover the basics of using the CRM software.

Recent Releases

March 26, 2020

wTools March 2020 Update

The March 2020 wTools Update includes improvements and fixes for two Sugar customizations: Custom Buttons and Drill Down Report Chart Dashlet.

March 26, 2020

Sugar Connector to DocuSign March 2020 Update

The March 2020 update to the Sugar Connector to DocuSign addresses three issues in the mobile version of the customization (wMobile for SugarCRM).

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