Your CRM Should Make More Money Than It Costs
Why leave money on the table? With CRM at the center of sales and marketing solutions, we’re making low ROI a thing of the past.
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W-Systems are CRM Implementation and Deployment Experts
CRM is the tool that brings all your software together by providing users with one place to access tailored and predictive information. W-Systems works with leading partners including SugarCRM and GoldMine to build its customers sales and marketing solutions based on CRM. Put us to the test, we love a challenge.
The Path to CRM Success
Data Quality
No more virtual piles of spreadsheets! Your CRM can store all of your customer data in one place, so you won't have to keep searching for your clients' most recent email address or phone number.
User Adoption
A new software can be sometimes be a tough sell to your team. With the right implementation project, tools, and team, your employees will be begging for more.
Security
Keep your data safe by defining teams and roles in your CRM, and who has access to what information. Modern CRMs also support Two-Factor Authentication, Single Sign-On, and more secure login methods.
Automation
Spend less time clicking and typing, and more time selling! Build out workflows to automate recurring tasks and install add-ons and integrations to get through boring data entry with just a few clicks.
#1 Rated CRM Product
With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform.
It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.
Learn More Explore Sugar Add-Ons
Simple, Affordable, Proven: GoldMine
GoldMine is a powerful yet easy-to-use CRM solution, specifically designed for organizing and tracking sales, storing and managing contact information, reporting, follow-up and integration with other software products.
Learn More Explore GoldMine Add-Ons
Wireless Access to GoldMine
wMobile is a web-based client for GoldMine based CRM systems. Users access wMobile from their desktop computer, tablet or phone. wMobile enables GoldMine users to access the functionality of GoldMine in a lightweight web client.
Learn More Watch a DemoThese are some of the industries that we work with:
Featured Case Studies
Latest from our Blog
3 Ways CRM Implementation Can Boost Employee Engagement
A sophisticated CRM tool can help your company in numerous ways, one of the most notable being its capacity to boost employee engagement.
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Migrating wMobile for GoldMine to a New Server
Learn best practices to replace older hardware and how to prepare for a successful wMobile for GoldMine migration to a new server.
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Transparency Has a New Name: Sugar System Audit Module
Have you wanted more transparency into all the changes within your Sugar instance? Now you can with the Sugar System Audit Module.
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Make Marketing Look Easy
Boost your marketing strategy with Sugar Market, the all-in-one marketing tool from SugarCRM that makes marketing...well...easy.
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Release RoundUp: Sugar 9.2
Sugar’s latest release, Fall ‘19 (9.2) is a cloud-only release that has some awesome updates and features. Here’s our Release RoundUp for Sugar 9.2!
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5 Things that Every CRM Should Have
Check out W-Systems’ CRM Impact Score, a tool designed to help you shine a light on how effectively you are maximizing the use of your CRM platform.
Read MoreTraining & Events
Sugar Administration - Essentials (Multi-Day)
Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.
Sugar New User Training
Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.
wMobile for GoldMine: Admin Training
Get an overview of changes in the Manager Console including user and security administration.
Introduction to Sugar for End Users
This live virtual class will provide you with the tools necessary to use Sugar as a new End User.
Customizing wMobile for GoldMine
How to customize wMobile Phone and Desktop editions.
Sugar Reporting
This course is for any Sugar user that is looking to learn how to run reports efficiently in Sugar
What’s New in Sugar 9.2
Learn about what's included in Sugar's latest release of Sugar Sell, Sugar Market, Sugar Serve, Enterprise, Professional, Hint, and Mobile.
Vonage Business Webinars
Get up close and personal with the Vonage Business Cloud phone system.
CRM Integration to Vonage Demo
See how to integrate your voice interactions into your key CRM workflows with Vonage.
Introduction to wBenchmark
A look at wBenchmark, our Sugar add-on that enables you to capture periodic snapshots values of key performance metrics.
Relationship Analytics: More Data Does NOT Equal More Intelligence
How to reliably get current CRM data in, and relevant insights out, within your sales, service, and support processes.
Relationship Analytics for Sugar Demo
An overview of TrustSphere's Relationship Analytics, a complementary Business Intelligence solution designed to work easily and seamlessly as part of your Sugar.
How Sales and Marketing Experts Are Skyrocketing Their Productivity
Learn how to streamline every stage of the sales funnel for maximum efficiency.
Riva Integration for GoldMine: An Overview
How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.
Riva Integration for Sugar: An Overview
How the Riva CRM Integration can directly sync Sugar to email systems such as Exchange, Gmail and more.
GoldMine Training: Basics
An essential collection of GoldMine training videos that cover the basics of using the CRM software.
GoldMine Training: Dashboards
An essential collection of GoldMine training videos that cover dashboards.