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Your CRM Should Make More Money Than It Costs

Why leave money on the table? With CRM at the center of sales and marketing solutions, we’re making low ROI a thing of the past.

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W-Systems are CRM Implementation and Deployment Experts

CRM is the tool that brings all your software together by providing users with one place to access tailored and predictive information. W-Systems works with leading partners including SugarCRM and GoldMine to build its customers sales and marketing solutions based on CRM. Put us to the test, we love a challenge.

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The Path to CRM Success

Data Quality

No more virtual piles of spreadsheets! Your CRM can store all of your customer data in one place, so you won't have to keep searching for your clients' most recent email address or phone number.

User Adoption

A new software can be sometimes be a tough sell to your team. With the right implementation project, tools, and team, your employees will be begging for more.

Security

Keep your data safe by defining teams and roles in your CRM, and who has access to what information. Modern CRMs also support Two-Factor Authentication, Single Sign-On, and more secure login methods.

Automation

Spend less time clicking and typing, and more time selling! Build out workflows to automate recurring tasks and install add-ons and integrations to get through boring data entry with just a few clicks.

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#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform.

It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

Learn More Explore Sugar Add-Ons

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Simple, Affordable, Proven: GoldMine

GoldMine is a powerful yet easy-to-use CRM solution, specifically designed for organizing and tracking sales, storing and managing contact information, reporting, follow-up and integration with other software products.

Learn More Explore GoldMine Add-Ons

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Wireless Access to GoldMine

wMobile is a web-based client for GoldMine based CRM systems. Users access wMobile from their desktop computer, tablet or phone. wMobile enables GoldMine users to access the functionality of GoldMine in a lightweight web client.

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Featured Case Studies

Latest from our Blog

wMobile for GoldMine Has a New Phone User Interface

July 7th, 2020   •   11 minute read

The newest update for wMobile for GoldMine includes a modern Phone UI. Take a look to see what's new!

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How to Generate Complex Reports with Sugar and wDocs

June 30th, 2020   •   5 minute read

Learn how to use wDocs’ latest merge function based on Sugar Logic formulas and create state-of-the-art reports in a matter of minutes!

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Automate Communication Using Sugar Reports

June 25th, 2020   •   3 minute read

Keep everyone aligned to your company’s goals, from wherever they are located with Sugar's real-time Reports and Dashboards.

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How DocuSign Works for Any Business and Industry

June 23rd, 2020   •   5 minute read

DocuSign eSignature can accelerate contracts, eliminate manual tasks, and exceed what is possible with paper-based agreements in any business.

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Email Archiving with wMobile for GoldMine

June 18th, 2020   •   3 minute read

In this webinar, we showcased your options for Email Archiving with wMobile for GoldMine and we also reviewed the new wMobile Phone User Interface (UI).

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Planning Events and Webinars in Sugar Market

June 16th, 2020   •   7 minute read

Hosting webinars is an important way to engage with your customers and prospects, and Sugar Market has all you need to plan successful online events.

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Training & Events

Introduction to SugarBPM/Advanced Workflow

This course is for administrators who would like to explore SugarBPM/Advanced Workflow and all it has to offer.

Jul 21

Working with Sugar Studio

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Jul 23

Customizing wMobile for GoldMine

How to customize wMobile Phone and Desktop editions.

Jul 23

Top 5 Sugar Enhancements From W-Systems

See our favorite enhancements to help you work faster and smarter in Sugar

Jul 29

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Aug 04
Web Training

wMobile for GoldMine: Phone Training

Overview of wMobile Phone including searching for contacts, creating new contacts, calendar and more.

Aug 06
Web Training

Admin Quick Start for Experienced CRM Administrators

This introductory course provides new Administrators who are familiar with other CRMs the skills necessary to start administering Sugar.

Web Training

Vonage Business Webinars

Get up close and personal with the Vonage Business Cloud phone system.

Web Training

Introduction to wBenchmark

A look at wBenchmark, our Sugar add-on that enables you to capture periodic snapshots values of key performance metrics.

Web Training

Relationship Analytics: More Data Does NOT Equal More Intelligence

How to reliably get current CRM data in, and relevant insights out, within your sales, service, and support processes.

Webinar

How Sales and Marketing Experts Are Skyrocketing Their Productivity

Learn how to streamline every stage of the sales funnel for maximum efficiency.

Web Training

Riva Integration for GoldMine: An Overview

How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.

Web Training

GoldMine Training: Basics

An essential collection of GoldMine training videos that cover the basics of using the CRM software.

Recent Releases

June 30, 2020

DocuSign June 2020 Update

The June 2020 update to DocuSign includes a new IP range for European Union-based accounts, a DocuSign eWitness feature available for Enterprise Pro customers, API enhancements and more.

June 28, 2020

wTools June 2020 Update

The June 2020 update to wTools includes enhancements to the Custom Buttons package and bug fixes for Gauge Chart Dashlet.

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