Your CRM Should Make More Money Than It Costs
Why leave money on the table? With CRM at the center of sales and marketing solutions, we’re making low ROI a thing of the past.
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W-Systems are CRM Implementation and Deployment Experts
CRM is the tool that brings all your software together by providing users with one place to access tailored and predictive information. W-Systems works with leading partners including SugarCRM and GoldMine to build its customers sales and marketing solutions based on CRM. Put us to the test, we love a challenge.
The Path to CRM Success
Data Quality
No more virtual piles of spreadsheets! Your CRM can store all of your customer data in one place, so you won't have to keep searching for your clients' most recent email address or phone number.
User Adoption
A new software can be sometimes be a tough sell to your team. With the right implementation project, tools, and team, your employees will be begging for more.
Security
Keep your data safe by defining teams and roles in your CRM, and who has access to what information. Modern CRMs also support Two-Factor Authentication, Single Sign-On, and more secure login methods.
Automation
Spend less time clicking and typing, and more time selling! Build out workflows to automate recurring tasks and install add-ons and integrations to get through boring data entry with just a few clicks.
#1 Rated CRM Product
With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform.
It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.
Learn More Explore Sugar Add-Ons
Simple, Affordable, Proven: GoldMine
GoldMine is a powerful yet easy-to-use CRM solution, specifically designed for organizing and tracking sales, storing and managing contact information, reporting, follow-up and integration with other software products.
Learn More Explore GoldMine Add-Ons
Wireless Access to GoldMine
wMobile is a web-based client for GoldMine based CRM systems. Users access wMobile from their desktop computer, tablet or phone. wMobile enables GoldMine users to access the functionality of GoldMine in a lightweight web client.
Learn More Watch a DemoThese are some of the industries that we work with:
Featured Case Studies
Latest from our Blog
Intern Investigates: Are Stakeholders the Key to CRM User Adoption?
In this blog post, we will outline how identifying and engaging your stakeholders may be key to avoid striking out.
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One-Click Logins for wMobile Phone and Desktop
Our wMobile User Group covered One-Click Logins for wMobile Phone and Desktop.
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How to Track Trustpilot Reviews in Sugar
Recently, we decided to use Sugar and our own customizations to streamline the process of requesting Trustpilot reviews. Find out how we did it!
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Optimizing Sugar: Tuning Tips for Scale
Is your CRM working for you, or is it the other way around? Don't miss our tips for tuning and tweaking Sugar to boost employee productivity!
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Why Your CRM is Essential to Data Collection
Is your customer interaction data spread across multiple platforms? Read our 4 reasons why you should centralize data in your CRM!
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Big News! Salesfusion is Now Part of Sugar (Three Big Advantages for You)
With SugarCRM's acquisition of Salesfusion marketing automation, Sugar is taking another step to getting a unified, comprehensive customer view.
Read MoreTraining & Events
wMobile for GoldMine: Admin Training
Get an overview of changes in the Manager Console including user and security administration.
Introduction to Sugar for End Users
This live virtual class will provide you with the tools necessary to use Sugar as a new End User.
CRM and Your Data
Everything you need to know about CRM and how to leverage your data in 20 minutes.
Customizing wMobile for GoldMine
How to customize wMobile Phone and Desktop editions.
Sugar Reporting
This live-virtual class will teach you how to use Sugar's Reports module to run the reports you need quickly and efficiently.
Sugar Administration - Advanced (Multi-Day Class)
This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.
wMobile for GoldMine: Phone Training
Overview of wMobile Phone including searching for contacts, creating new contacts, calendar and more.
What’s New in Sugar 9.0
Sugar 9.0 was released on April 5, 2019. This video will give you an overview of the new features and functionality available in this release.
Introduction to SugarBPM/Advanced Workflow
Learn how to work with SugarBPM to create process definitions, process business rules, process email templates, and how to manage running processes.
Vonage Business Webinars
Get up close and personal with the Vonage Business Cloud phone system.
CRM Integration to Vonage Demo
See how to integrate your voice interactions into your key CRM workflows with Vonage.
Introduction to wBenchmark
A look at wBenchmark, our Sugar add-on that enables you to capture periodic snapshots values of key performance metrics.
Relationship Analytics: More Data Does NOT Equal More Intelligence
How to reliably get current CRM data in, and relevant insights out, within your sales, service, and support processes.
Relationship Analytics for Sugar Demo
An overview of TrustSphere's Relationship Analytics, a complementary Business Intelligence solution designed to work easily and seamlessly as part of your Sugar.
How Sales and Marketing Experts Are Skyrocketing Their Productivity
Learn how to streamline every stage of the sales funnel for maximum efficiency.
Riva Integration for GoldMine: An Overview
How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.
Riva Integration for Sugar: An Overview
How the Riva CRM Integration can directly sync Sugar to email systems such as Exchange, Gmail and more.
GoldMine Training: Basics
An essential collection of GoldMine training videos that cover the basics of using the CRM software.
GoldMine Training: Dashboards
An essential collection of GoldMine training videos that cover dashboards.