Your CRM Should Make More Money Than It Costs

Why leave money on the table? With CRM at the center of sales and marketing solutions, we’re making low ROI a thing of the past.

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W-Systems are CRM Implementation and Deployment Experts

CRM is the tool that brings all your software together by providing users with one place to access tailored and predictive information. W-Systems works with leading partners including SugarCRM and GoldMine to build its customers sales and marketing solutions based on CRM. Put us to the test, we love a challenge.

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The Path to CRM Success

Data Quality

No more virtual piles of spreadsheets! Your CRM can store all of your customer data in one place, so you won't have to keep searching for your clients' most recent email address or phone number.

User Adoption

A new software can be sometimes be a tough sell to your team. With the right implementation project, tools, and team, your employees will be begging for more.

Security

Keep your data safe by defining teams and roles in your CRM, and who has access to what information. Modern CRMs also support Two-Factor Authentication, Single Sign-On, and more secure login methods.

Automation

Spend less time clicking and typing, and more time selling! Build out workflows to automate recurring tasks and install add-ons and integrations to get through boring data entry with just a few clicks.

#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform.

It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

Learn More Explore Sugar Add-Ons

Simple, Affordable, Proven: GoldMine

GoldMine is a powerful yet easy-to-use CRM solution, specifically designed for organizing and tracking sales, storing and managing contact information, reporting, follow-up and integration with other software products.

Learn More Explore GoldMine Add-Ons

Wireless Access to GoldMine

wMobile is a web-based client for GoldMine based CRM systems. Users access wMobile from their desktop computer, tablet or phone. wMobile enables GoldMine users to access the functionality of GoldMine in a lightweight web client.

Learn More Watch a Demo

Featured Case Studies

Latest from our Blog

Intern Investigates: Are Stakeholders the Key to CRM User Adoption?

June 13th, 2019   •   5 minute read

In this blog post, we will outline how identifying and engaging your stakeholders may be key to avoid striking out.

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One-Click Logins for wMobile Phone and Desktop

June 6th, 2019   •   4 minute read

Our wMobile User Group covered One-Click Logins for wMobile Phone and Desktop.

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How to Track Trustpilot Reviews in Sugar

June 4th, 2019   •   3 minute read

Recently, we decided to use Sugar and our own customizations to streamline the process of requesting Trustpilot reviews. Find out how we did it!

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Optimizing Sugar: Tuning Tips for Scale

May 29th, 2019   •   4 minute read

Is your CRM working for you, or is it the other way around? Don't miss our tips for tuning and tweaking Sugar to boost employee productivity!

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Why Your CRM is Essential to Data Collection

May 28th, 2019   •   3 minute read

Is your customer interaction data spread across multiple platforms? Read our 4 reasons why you should centralize data in your CRM!

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Big News! Salesfusion is Now Part of Sugar (Three Big Advantages for You)

May 17th, 2019   •   4 minute read

With SugarCRM's acquisition of Salesfusion marketing automation, Sugar is taking another step to getting a unified, comprehensive customer view.

Read More

Training & Events

wMobile for GoldMine: Admin Training

Get an overview of changes in the Manager Console including user and security administration.

Jun 20

Introduction to Sugar for End Users

This live virtual class will provide you with the tools necessary to use Sugar as a new End User.

Jun 25

CRM and Your Data

Everything you need to know about CRM and how to leverage your data in 20 minutes.

Jun 25

Customizing wMobile for GoldMine

How to customize wMobile Phone and Desktop editions.

Jun 27

Sugar Reporting

This live-virtual class will teach you how to use Sugar's Reports module to run the reports you need quickly and efficiently.

Jun 27

Sugar Administration - Advanced (Multi-Day Class)

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Jul 09
Web Training

wMobile for GoldMine: Phone Training

Overview of wMobile Phone including searching for contacts, creating new contacts, calendar and more.

Jul 09
Sugar University

What’s New in Sugar 9.0

Sugar 9.0 was released on April 5, 2019. This video will give you an overview of the new features and functionality available in this release.

Sugar University

Introduction to SugarBPM/Advanced Workflow

Learn how to work with SugarBPM to create process definitions, process business rules, process email templates, and how to manage running processes.

Web Training

Vonage Business Webinars

Get up close and personal with the Vonage Business Cloud phone system.

Web Training

CRM Integration to Vonage Demo

See how to integrate your voice interactions into your key CRM workflows with Vonage.

Web Training

Introduction to wBenchmark

A look at wBenchmark, our Sugar add-on that enables you to capture periodic snapshots values of key performance metrics.

Web Training

Relationship Analytics: More Data Does NOT Equal More Intelligence

How to reliably get current CRM data in, and relevant insights out, within your sales, service, and support processes.

Web Training

Relationship Analytics for Sugar Demo

An overview of TrustSphere's Relationship Analytics, a complementary Business Intelligence solution designed to work easily and seamlessly as part of your Sugar.

Webinar

How Sales and Marketing Experts Are Skyrocketing Their Productivity

Learn how to streamline every stage of the sales funnel for maximum efficiency.

Webinar

DocuSign 101

Learn the DocuSign basics: signing, sending, and templates.

Web Training

Riva Integration for GoldMine: An Overview

How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.

Web Training

Riva Integration for Sugar: An Overview

How the Riva CRM Integration can directly sync Sugar to email systems such as Exchange, Gmail and more.

Web Training

GoldMine Training: Basics

An essential collection of GoldMine training videos that cover the basics of using the CRM software.

Web Training

GoldMine Training: Dashboards

An essential collection of GoldMine training videos that cover dashboards.

Trustpilot