Your CRM Should Make More Money Than It Costs
Why leave money on the table? With CRM at the center of sales and marketing solutions, we’re making low ROI a thing of the past.
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W-Systems are CRM Implementation and Deployment Experts
CRM is the tool that brings all your software together by providing users with one place to access tailored and predictive information. W-Systems works with leading partners including SugarCRM and GoldMine to build its customers sales and marketing solutions based on CRM. Put us to the test, we love a challenge.
The Path to CRM Success
Data Quality
No more virtual piles of spreadsheets! Your CRM can store all of your customer data in one place, so you won't have to keep searching for your clients' most recent email address or phone number.
User Adoption
A new software can be sometimes be a tough sell to your team. With the right implementation project, tools, and team, your employees will be begging for more.
Security
Keep your data safe by defining teams and roles in your CRM, and who has access to what information. Modern CRMs also support Two-Factor Authentication, Single Sign-On, and more secure login methods.
Automation
Spend less time clicking and typing, and more time selling! Build out workflows to automate recurring tasks and install add-ons and integrations to get through boring data entry with just a few clicks.
#1 Rated CRM Product
With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform.
It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.
Learn More Explore Sugar Add-Ons
Simple, Affordable, Proven: GoldMine
GoldMine is a powerful yet easy-to-use CRM solution, specifically designed for organizing and tracking sales, storing and managing contact information, reporting, follow-up and integration with other software products.
Learn More Explore GoldMine Add-Ons
Wireless Access to GoldMine
wMobile is a web-based client for GoldMine based CRM systems. Users access wMobile from their desktop computer, tablet or phone. wMobile enables GoldMine users to access the functionality of GoldMine in a lightweight web client.
Learn More Watch a DemoThese are some of the industries that we work with:
Featured Case Studies
Latest from our Blog
Best Apps and Tools to Keep Your Teams Productive When Working Remotely
W-Systems has always encouraged its employees to work remotely when needed. Learn how to keep your teams productive and engaged, even outside the office.
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W-Systems Named 2020 SugarCRM North America Reseller of the Year
W-Systems has been awarded the 2020 SugarCRM North America Reseller of the Year, securing its position as a trusted SugarCRM reseller.
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“Business As Usual” Is Not Business As Usual Anymore!
Learn how to change your approach to doing business in the new global context and learn how a local way of doing business could save your enterprise.
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Opportunities Metrics in wMobile for GoldMine
wMobile for GoldMine now offers users Opportunities Metrics charts, interactive graphs, and dashboards, for better projection capabilities within companies.
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Exclusive W-Systems Chat with SugarCRM CEO, Craig Charlton
Discover how SugarCRM’s recent product developments and its vision for the future of CX will benefit your business.
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How to Plan Business Trips with Sugar
Leverage advanced geocoding functions for Sugar with wMaps and find the best route to your Customers and Prospects on your next business trip!
Read MoreTraining & Events
Sugar Administration - Essentials (Multi-Day)
Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.
wMobile for GoldMine: Desktop Training
How to log into wMobile Desktop, Creating One-Click Login and more.
Introduction to Sugar for End Users
This live virtual class will provide you with the tools necessary to use Sugar as a new End User.
Sugar Reporting
This course is for any Sugar user that is looking to learn how to run reports efficiently in Sugar
Sugar New User Training
Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.
GoldMine Remote Work Options with wMobile
Let us help you fully access your GoldMine tool while working remotely.
CRM Evolution 2020
Join CRM industry leading speakers, exhibitors, and your peers at CRM Evolution 2020.
wMobile for GoldMine: Admin Training
Get an overview of changes in the Manager Console including user and security administration.
Getting Started with Roles, Permissions, & the iFrame
In this course you'll learn the essentials of Sugar Market roles & permissions.
Vonage Business Webinars
Get up close and personal with the Vonage Business Cloud phone system.
Introduction to wBenchmark
A look at wBenchmark, our Sugar add-on that enables you to capture periodic snapshots values of key performance metrics.
Relationship Analytics: More Data Does NOT Equal More Intelligence
How to reliably get current CRM data in, and relevant insights out, within your sales, service, and support processes.
How Sales and Marketing Experts Are Skyrocketing Their Productivity
Learn how to streamline every stage of the sales funnel for maximum efficiency.
Riva Integration for GoldMine: An Overview
How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.
GoldMine Training: Basics
An essential collection of GoldMine training videos that cover the basics of using the CRM software.
Recent Releases
wTools March 2020 Update
The March 2020 wTools Update includes improvements and fixes for two Sugar customizations: Custom Buttons and Drill Down Report Chart Dashlet.
Sugar Connector to DocuSign March 2020 Update
The March 2020 update to the Sugar Connector to DocuSign addresses three issues in the mobile version of the customization (wMobile for SugarCRM).