Your CRM Should Make More Money Than It Costs

Why leave money on the table? With CRM at the center of sales and marketing solutions, we’re making low ROI a thing of the past.

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W-Systems are CRM Implementation and Deployment Experts

CRM is the tool that brings all your software together by providing users with one place to access tailored and predictive information. W-Systems works with leading partners including SugarCRM and GoldMine to build its customers sales and marketing solutions based on CRM. Put us to the test, we love a challenge.

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The Path to CRM Success

Data Quality

No more virtual piles of spreadsheets! Your CRM can store all of your customer data in one place, so you won't have to keep searching for your clients' most recent email address or phone number.

User Adoption

A new software can be sometimes be a tough sell to your team. With the right implementation project, tools, and team, your employees will be begging for more.

Security

Keep your data safe by defining teams and roles in your CRM, and who has access to what information. Modern CRMs also support Two-Factor Authentication, Single Sign-On, and more secure login methods.

Automation

Spend less time clicking and typing, and more time selling! Build out workflows to automate recurring tasks and install add-ons and integrations to get through boring data entry with just a few clicks.

#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform.

It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

Learn More Explore Sugar Add-Ons

Simple, Affordable, Proven: GoldMine

GoldMine is a powerful yet easy-to-use CRM solution, specifically designed for organizing and tracking sales, storing and managing contact information, reporting, follow-up and integration with other software products.

Learn More Explore GoldMine Add-Ons

Wireless Access to GoldMine

wMobile is a web-based client for GoldMine based CRM systems. Users access wMobile from their desktop computer, tablet or phone. wMobile enables GoldMine users to access the functionality of GoldMine in a lightweight web client.

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Featured Case Studies

Latest from our Blog

Our 5 Sugar Tools to Boost Sales in 2020

January 22nd, 2020   •   4 minute read

It’s the new year and now is the perfect time to dive into our five favorite Sugar tools that will boost your sales in 2020.

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How to Close More Deals This Year: 5 Must-Have Tools

January 17th, 2020   •   6 minute read

It’s the new year and now is the perfect time to dive into our five favorite Sugar tools that will boost your sales in 2020.

Read More

5 Ways To Boost Sales Enablement Through Marketing Content

January 9th, 2020   •   6 minute read

Learn how to better align your sales and marketing teams, for improved sales enablement capabilities and higher revenue!

Read More

wMobile for GoldMine 2019 Recap, Year in Review

December 30th, 2019   •   2 minute read

It’s hard to believe another year is coming to a close! Check out all the changes that took place this year for us in wMobile for GoldMine development.

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12 Days of Sugar Customizations: Create Record And View It

December 24th, 2019   •   2 minute read

This is the last day of our 12 Sugar Customizations blog series and today we’re introducing our Create Record And View It.

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12 Days of Sugar Customizations: Package Downloader

December 23rd, 2019   •   2 minute read

Santa can't deliver this for you...but we can! Discover our customization that allows you to download Sugar packages in one go!

Read More

Training & Events

Working with Sugar Studio

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Jan 23

wMobile for GoldMine: Desktop Training

How to log into wMobile Desktop, Creating One-Click Login and more.

Jan 23

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Feb 04

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

Feb 06

Introduction to Sugar for End Users

This live virtual class will provide you with the tools necessary to use Sugar as a new End User.

Feb 18

Sugar Reporting

This course is for any Sugar user that is looking to learn how to run reports efficiently in Sugar

Feb 20

wMobile for GoldMine: Admin Training

Get an overview of changes in the Manager Console including user and security administration.

Feb 20
Sugar University

Get Started Using Sugar for Sales

Learn the essentials of using Sugar as a Sugar sales business user.

Sugar University

Using Sugar Connect for G Suite

In this course you will learn about Sugar Connect, an email client add-in that lets you work with your Sugar data without navigating away from Gmail.

Web Training

Vonage Business Webinars

Get up close and personal with the Vonage Business Cloud phone system.

Web Training

CRM Integration to Vonage Demo

See how to integrate your voice interactions into your key CRM workflows with Vonage.

Web Training

Introduction to wBenchmark

A look at wBenchmark, our Sugar add-on that enables you to capture periodic snapshots values of key performance metrics.

Web Training

Relationship Analytics: More Data Does NOT Equal More Intelligence

How to reliably get current CRM data in, and relevant insights out, within your sales, service, and support processes.

Web Training

Relationship Analytics for Sugar Demo

An overview of TrustSphere's Relationship Analytics, a complementary Business Intelligence solution designed to work easily and seamlessly as part of your Sugar.

Webinar

How Sales and Marketing Experts Are Skyrocketing Their Productivity

Learn how to streamline every stage of the sales funnel for maximum efficiency.

Webinar

DocuSign 101

Learn the DocuSign basics: signing, sending, and templates.

Web Training

Riva Integration for GoldMine: An Overview

How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.

Web Training

Riva Integration for Sugar: An Overview

How the Riva CRM Integration can directly sync Sugar to email systems such as Exchange, Gmail and more.

Web Training

GoldMine Training: Basics

An essential collection of GoldMine training videos that cover the basics of using the CRM software.

Web Training

GoldMine Training: Dashboards

An essential collection of GoldMine training videos that cover dashboards.

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