Your CRM Should Make More Money Than It Costs
Why leave money on the table? With CRM at the center of sales and marketing solutions, we’re making low ROI a thing of the past.
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W-Systems are CRM Implementation and Deployment Experts
CRM is the tool that brings all your software together by providing users with one place to access tailored and predictive information. W-Systems works with leading partners including SugarCRM and GoldMine to build its customers sales and marketing solutions based on CRM. Put us to the test, we love a challenge.
The Path to CRM Success
Data Quality
No more virtual piles of spreadsheets! Your CRM can store all of your customer data in one place, so you won't have to keep searching for your clients' most recent email address or phone number.
User Adoption
A new software can be sometimes be a tough sell to your team. With the right implementation project, tools, and team, your employees will be begging for more.
Security
Keep your data safe by defining teams and roles in your CRM, and who has access to what information. Modern CRMs also support Two-Factor Authentication, Single Sign-On, and more secure login methods.
Automation
Spend less time clicking and typing, and more time selling! Build out workflows to automate recurring tasks and install add-ons and integrations to get through boring data entry with just a few clicks.
#1 Rated CRM Product
With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform.
It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.
Learn More Explore Sugar Add-Ons
Simple, Affordable, Proven: GoldMine
GoldMine is a powerful yet easy-to-use CRM solution, specifically designed for organizing and tracking sales, storing and managing contact information, reporting, follow-up and integration with other software products.
Learn More Explore GoldMine Add-Ons
Wireless Access to GoldMine
wMobile is a web-based client for GoldMine based CRM systems. Users access wMobile from their desktop computer, tablet or phone. wMobile enables GoldMine users to access the functionality of GoldMine in a lightweight web client.
Learn More Watch a DemoThese are some of the industries that we work with:
Featured Case Studies
Latest from our Blog
wMobile for GoldMine Has a New Phone User Interface
The newest update for wMobile for GoldMine includes a modern Phone UI. Take a look to see what's new!
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How to Generate Complex Reports with Sugar and wDocs
Learn how to use wDocs’ latest merge function based on Sugar Logic formulas and create state-of-the-art reports in a matter of minutes!
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Automate Communication Using Sugar Reports
Keep everyone aligned to your company’s goals, from wherever they are located with Sugar's real-time Reports and Dashboards.
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How DocuSign Works for Any Business and Industry
DocuSign eSignature can accelerate contracts, eliminate manual tasks, and exceed what is possible with paper-based agreements in any business.
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Email Archiving with wMobile for GoldMine
In this webinar, we showcased your options for Email Archiving with wMobile for GoldMine and we also reviewed the new wMobile Phone User Interface (UI).
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Planning Events and Webinars in Sugar Market
Hosting webinars is an important way to engage with your customers and prospects, and Sugar Market has all you need to plan successful online events.
Read MoreTraining & Events
Introduction to SugarBPM/Advanced Workflow
This course is for administrators who would like to explore SugarBPM/Advanced Workflow and all it has to offer.
Working with Sugar Studio
This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.
Customizing wMobile for GoldMine
How to customize wMobile Phone and Desktop editions.
Top 5 Sugar Enhancements From W-Systems
See our favorite enhancements to help you work faster and smarter in Sugar
Sugar Administration - Essentials (Multi-Day)
Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.
wMobile for GoldMine: Phone Training
Overview of wMobile Phone including searching for contacts, creating new contacts, calendar and more.
Admin Quick Start for Experienced CRM Administrators
This introductory course provides new Administrators who are familiar with other CRMs the skills necessary to start administering Sugar.
Vonage Business Webinars
Get up close and personal with the Vonage Business Cloud phone system.
Introduction to wBenchmark
A look at wBenchmark, our Sugar add-on that enables you to capture periodic snapshots values of key performance metrics.
Relationship Analytics: More Data Does NOT Equal More Intelligence
How to reliably get current CRM data in, and relevant insights out, within your sales, service, and support processes.
How Sales and Marketing Experts Are Skyrocketing Their Productivity
Learn how to streamline every stage of the sales funnel for maximum efficiency.
Riva Integration for GoldMine: An Overview
How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.
GoldMine Training: Basics
An essential collection of GoldMine training videos that cover the basics of using the CRM software.
Recent Releases
DocuSign June 2020 Update
The June 2020 update to DocuSign includes a new IP range for European Union-based accounts, a DocuSign eWitness feature available for Enterprise Pro customers, API enhancements and more.
wTools June 2020 Update
The June 2020 update to wTools includes enhancements to the Custom Buttons package and bug fixes for Gauge Chart Dashlet.