Your CRM Should Make More Money Than It Costs
Why leave money on the table? With CRM at the center of sales and marketing solutions, we’re making low ROI a thing of the past.
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W-Systems are CRM Implementation and Deployment Experts
CRM is the tool that brings all your software together by providing users with one place to access tailored and predictive information. W-Systems works with leading partners including SugarCRM and GoldMine to build its customers sales and marketing solutions based on CRM. Put us to the test, we love a challenge.
The Path to CRM Success
Data Quality
No more virtual piles of spreadsheets! Your CRM can store all of your customer data in one place, so you won't have to keep searching for your clients' most recent email address or phone number.
User Adoption
A new software can be sometimes be a tough sell to your team. With the right implementation project, tools, and team, your employees will be begging for more.
Security
Keep your data safe by defining teams and roles in your CRM, and who has access to what information. Modern CRMs also support Two-Factor Authentication, Single Sign-On, and more secure login methods.
Automation
Spend less time clicking and typing, and more time selling! Build out workflows to automate recurring tasks and install add-ons and integrations to get through boring data entry with just a few clicks.
#1 Rated CRM Product
With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform.
It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.
Learn More Explore Sugar Add-Ons
Simple, Affordable, Proven: GoldMine
GoldMine is a powerful yet easy-to-use CRM solution, specifically designed for organizing and tracking sales, storing and managing contact information, reporting, follow-up and integration with other software products.
Learn More Explore GoldMine Add-Ons
Wireless Access to GoldMine
wMobile is a web-based client for GoldMine based CRM systems. Users access wMobile from their desktop computer, tablet or phone. wMobile enables GoldMine users to access the functionality of GoldMine in a lightweight web client.
Learn More Watch a DemoThese are some of the industries that we work with:
Featured Case Studies
Latest from our Blog
How CRM Could Have Saved Ursula’s Demise In ‘The Little Mermaid’
Take a look at three ways Ursula could have been “Ruler of all the Oceans” with the help of Sugar and W-Systems Sugar add-ons and integrations.
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How to View Amazon QuickSight Charts in Sugar
Meet our Sugar integration for QuickSight, a BI tool that helps Sugar users working with large databases accomplish tasks faster.
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SugarConnection Boston 2019 Recap
This year’s SugarConnection in Boston came with a lot of exciting announcements, releases, and hot topics. Read our recap to find out how it went!
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Top 10 Reasons to Use wTools
Are you a SugarCRM user? Find out why our wTools customizations will make your life much easier!
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Reordering the Main Menu in wMobile Desktop for GoldMine
Read through this blog post to learn how to reorder the Main Menu in wMobile Desktop for GoldMine 5.0. It's never been easier!
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Meet the Ultimate Sales and Marketing Truth Slayer
Excited about SugarConnection Boston 2019? This year’s edition features Scott Stratten and we are here to give you an insight into his “unmarketing" views.
Read MoreTraining & Events
wMobile for GoldMine: Desktop Training
How to log into wMobile Desktop, Creating One-Click Login and more.
Introduction to Sugar for End Users
This live virtual class will provide you with the tools necessary to use Sugar as a new End User.
Sugar New User Training
Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.
Sugar Reporting
This course is for any Sugar user that is looking to learn how to run reports efficiently in Sugar
Sugar Administration - Advanced (Multi-Day Class)
This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.
wMobile for GoldMine: Admin Training
Get an overview of changes in the Manager Console including user and security administration.
Customizing wMobile for GoldMine
How to customize wMobile Phone and Desktop editions.
Navigating Sugar Market
In this course you'll learn how to navigate Sugar Market as well as understand what's located in each of its menus and shortcuts.
“New” Sugar Overview: Get to know our New Products and Summer ‘19 Release
Learn about Sugar's new product offerings as well as some of the great enhancements included in the Summer '19 release for Sugar Professional and Sugar Enterprise customers.
Vonage Business Webinars
Get up close and personal with the Vonage Business Cloud phone system.
CRM Integration to Vonage Demo
See how to integrate your voice interactions into your key CRM workflows with Vonage.
Introduction to wBenchmark
A look at wBenchmark, our Sugar add-on that enables you to capture periodic snapshots values of key performance metrics.
Relationship Analytics: More Data Does NOT Equal More Intelligence
How to reliably get current CRM data in, and relevant insights out, within your sales, service, and support processes.
Relationship Analytics for Sugar Demo
An overview of TrustSphere's Relationship Analytics, a complementary Business Intelligence solution designed to work easily and seamlessly as part of your Sugar.
How Sales and Marketing Experts Are Skyrocketing Their Productivity
Learn how to streamline every stage of the sales funnel for maximum efficiency.
Riva Integration for GoldMine: An Overview
How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.
Riva Integration for Sugar: An Overview
How the Riva CRM Integration can directly sync Sugar to email systems such as Exchange, Gmail and more.
GoldMine Training: Basics
An essential collection of GoldMine training videos that cover the basics of using the CRM software.
GoldMine Training: Dashboards
An essential collection of GoldMine training videos that cover dashboards.