Your CRM Should Make More Money Than It Costs
Why leave money on the table? With CRM at the center of sales and marketing solutions, we’re making low ROI a thing of the past.
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W-Systems are CRM Implementation and Deployment Experts
CRM is the tool that brings all your software together by providing users with one place to access tailored and predictive information. W-Systems works with leading partners including SugarCRM and GoldMine to build its customers sales and marketing solutions based on CRM. Put us to the test, we love a challenge.
The Path to CRM Success
Data Quality
No more virtual piles of spreadsheets! Your CRM can store all of your customer data in one place, so you won't have to keep searching for your clients' most recent email address or phone number.
User Adoption
A new software can be sometimes be a tough sell to your team. With the right implementation project, tools, and team, your employees will be begging for more.
Security
Keep your data safe by defining teams and roles in your CRM, and who has access to what information. Modern CRMs also support Two-Factor Authentication, Single Sign-On, and more secure login methods.
Automation
Spend less time clicking and typing, and more time selling! Build out workflows to automate recurring tasks and install add-ons and integrations to get through boring data entry with just a few clicks.
#1 Rated CRM Product
With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform.
It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.
Learn More Explore Sugar Add-Ons
Simple, Affordable, Proven: GoldMine
GoldMine is a powerful yet easy-to-use CRM solution, specifically designed for organizing and tracking sales, storing and managing contact information, reporting, follow-up and integration with other software products.
Learn More Explore GoldMine Add-Ons
Wireless Access to GoldMine
wMobile is a web-based client for GoldMine based CRM systems. Users access wMobile from their desktop computer, tablet or phone. wMobile enables GoldMine users to access the functionality of GoldMine in a lightweight web client.
Learn More Watch a DemoThese are some of the industries that we work with:
Featured Case Studies
Latest from our Blog
A Better Way to Track and Report on Marketing Interactions in Sugar
Problem: your sales team doesn’t log into your Marketing software to check on lead interactions. Solution: bring the interactions to them, directly in Sugar!
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4 New Features in wMobile for SugarCRM
We updated wMobile for SugarCRM to support even more Sugar enhancements, including cloud storage support, report charts, file attachments, and more!
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How to Easily Export Excel Sheets from Sugar
We updated wDocs, our document automation solution for Sugar, to enable exporting Excel files and allow you to create quality spreadsheets.
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Release RoundUp: Sugar 9.3 (Winter ‘20)
The latest release of Sugar, known Winter ‘20 is a Sugar Cloud release that has several awesome updates. Here’s our Release RoundUp for Sugar 9.3!
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How to Improve Document Management and Automation in Sugar
Learn how using document automation tools like wDocs can help you quickly reach your business goals for 2020.
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Case Metrics in wMobile for GoldMine
wMobile for GoldMine has now offers a better way to track, analyze, and summarize all types of cases: the Case Metrics Dashboard.
Read MoreTraining & Events
RamQuest User Group 2020
RamQuest User Group is a unique opportunity for Title Industry members to be heard and communicate with one another.
PACK Expo East 2020
With its convenient Philadelphia location and cutting-edge technology from 400 top suppliers, PACK EXPO East is your East Coast connection to packaging innovation.
Sugar Administration - Advanced (Multi-Day Class)
This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.
Customizing wMobile for GoldMine
How to customize wMobile Phone and Desktop editions.
Introduction to SugarBPM/Advanced Workflow
This course is for administrators who would like to explore SugarBPM/Advanced Workflow and all it has to offer.
Working with Sugar Studio
This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.
wMobile for GoldMine: Phone Training
Overview of wMobile Phone including searching for contacts, creating new contacts, calendar and more.
Get Started Using Sugar for Sales
Learn the essentials of using Sugar as a Sugar sales business user.
Vonage Business Webinars
Get up close and personal with the Vonage Business Cloud phone system.
Introduction to wBenchmark
A look at wBenchmark, our Sugar add-on that enables you to capture periodic snapshots values of key performance metrics.
Relationship Analytics: More Data Does NOT Equal More Intelligence
How to reliably get current CRM data in, and relevant insights out, within your sales, service, and support processes.
How Sales and Marketing Experts Are Skyrocketing Their Productivity
Learn how to streamline every stage of the sales funnel for maximum efficiency.
Riva Integration for GoldMine: An Overview
How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.
GoldMine Training: Basics
An essential collection of GoldMine training videos that cover the basics of using the CRM software.
Recent Releases
wTools February 2020 Update
The February 2020 wTools Update includes improvements and fixes for two Sugar customizations: Custom Buttons and Drill Down Report Chart Dashlet.
Sugar Connector to DocuSign February 2020 Update
The February 2020 update to the Sugar Connector to DocuSign addresses issues in the mobile version of the customization (wMobile for SugarCRM).