Your CRM Should Make More Money Than It Costs

Why leave money on the table? With CRM at the center of sales and marketing solutions, we’re making low ROI a thing of the past.

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W-Systems are CRM Implementation and Deployment Experts

CRM is the tool that brings all your software together by providing users with one place to access tailored and predictive information. W-Systems works with leading partners including SugarCRM and GoldMine to build its customers sales and marketing solutions based on CRM. Put us to the test, we love a challenge.

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The Path to CRM Success

Data Quality

No more virtual piles of spreadsheets! Your CRM can store all of your customer data in one place, so you won't have to keep searching for your clients' most recent email address or phone number.

User Adoption

A new software can be sometimes be a tough sell to your team. With the right implementation project, tools, and team, your employees will be begging for more.

Security

Keep your data safe by defining teams and roles in your CRM, and who has access to what information. Modern CRMs also support Two-Factor Authentication, Single Sign-On, and more secure login methods.

Automation

Spend less time clicking and typing, and more time selling! Build out workflows to automate recurring tasks and install add-ons and integrations to get through boring data entry with just a few clicks.

#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform.

It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

Learn More Explore Sugar Add-Ons

Simple, Affordable, Proven: GoldMine

GoldMine is a powerful yet easy-to-use CRM solution, specifically designed for organizing and tracking sales, storing and managing contact information, reporting, follow-up and integration with other software products.

Learn More Explore GoldMine Add-Ons

Wireless Access to GoldMine

wMobile is a web-based client for GoldMine based CRM systems. Users access wMobile from their desktop computer, tablet or phone. wMobile enables GoldMine users to access the functionality of GoldMine in a lightweight web client.

Learn More Watch a Demo

Featured Case Studies

Latest from our Blog

Business Analytics for Sales & Marketing

July 17th, 2019   •   5 minute read

Learn how to make more meaningful business decisions and ultimately grow your ROI by looking at how Business Intelligence (BI) fits into your SugarCRM strategy.

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Top 5 Exciting Developer Features from Sugar Summer ‘19

July 15th, 2019   •   4 minute read

This post will recap what we found to be the top five most exciting developer features coming this July. 

Read More

Enhanced Interaction Management for Sugar

July 9th, 2019   •   4 minute read

Learn how to boost employee productivity with wActivities, our Sugar customization that gathers your most used activities in one place.

Read More

Taking On Land Title: 2019 TLTA Conference Recap

July 2nd, 2019   •   4 minute read

The W-Systems team recently attended the 2019 Annual Texas Land Title Association conference, where we hosted a booth to highlight our Land Title CRM services.

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Land Title CRM: RamQuest On Demand

June 27th, 2019   •   4 minute read

W-Systems has partnered with RamQuest to create an integrated CRM Solution. In this blog, I will uncover how Land Title CRM can benefit you and your business.

Read More

How to Link New Documents in wMobile for GoldMine: Phone Edition

June 26th, 2019   •   2 minute read

You can now link new documents, such as photos or files, in wMobile for GoldMine from your mobile devices. Find out how!

Read More

Training & Events

Introduction to SugarBPM/Advanced Workflow

This course is for administrators who would like to explore SugarBPM/Advanced Workflow and all it has to offer.

Jul 23

Working with Sugar Studio

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Jul 25

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

Aug 01

wMobile for GoldMine: Admin Training

Get an overview of changes in the Manager Console including user and security administration.

Aug 06

Customizing wMobile for GoldMine

How to customize wMobile Phone and Desktop editions.

Aug 15

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Aug 20
Web Training

wMobile for GoldMine: Phone Training

Overview of wMobile Phone including searching for contacts, creating new contacts, calendar and more.

Aug 20
Sugar University

What’s New in Sugar 9.0

Sugar 9.0 was released on April 5, 2019. This video will give you an overview of the new features and functionality available in this release.

Sugar University

Introduction to SugarBPM/Advanced Workflow

Learn how to work with SugarBPM to create process definitions, process business rules, process email templates, and how to manage running processes.

Web Training

Vonage Business Webinars

Get up close and personal with the Vonage Business Cloud phone system.

Web Training

CRM Integration to Vonage Demo

See how to integrate your voice interactions into your key CRM workflows with Vonage.

Web Training

Introduction to wBenchmark

A look at wBenchmark, our Sugar add-on that enables you to capture periodic snapshots values of key performance metrics.

Web Training

Relationship Analytics: More Data Does NOT Equal More Intelligence

How to reliably get current CRM data in, and relevant insights out, within your sales, service, and support processes.

Web Training

Relationship Analytics for Sugar Demo

An overview of TrustSphere's Relationship Analytics, a complementary Business Intelligence solution designed to work easily and seamlessly as part of your Sugar.

Webinar

How Sales and Marketing Experts Are Skyrocketing Their Productivity

Learn how to streamline every stage of the sales funnel for maximum efficiency.

Webinar

DocuSign 101

Learn the DocuSign basics: signing, sending, and templates.

Web Training

Riva Integration for GoldMine: An Overview

How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.

Web Training

Riva Integration for Sugar: An Overview

How the Riva CRM Integration can directly sync Sugar to email systems such as Exchange, Gmail and more.

Web Training

GoldMine Training: Basics

An essential collection of GoldMine training videos that cover the basics of using the CRM software.

Web Training

GoldMine Training: Dashboards

An essential collection of GoldMine training videos that cover dashboards.

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