Your CRM Should Make More Money Than It Costs

Why leave money on the table? With CRM at the center of sales and marketing solutions, we’re making low ROI a thing of the past.

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W-Systems are CRM Implementation and Deployment Experts

CRM is the tool that brings all your software together by providing users with one place to access tailored and predictive information. W-Systems works with leading partners including SugarCRM and GoldMine to build its customers sales and marketing solutions based on CRM. Put us to the test, we love a challenge.

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The Path to CRM Success

Data Quality

No more virtual piles of spreadsheets! Your CRM can store all of your customer data in one place, so you won't have to keep searching for your clients' most recent email address or phone number.

User Adoption

A new software can be sometimes be a tough sell to your team. With the right implementation project, tools, and team, your employees will be begging for more.

Security

Keep your data safe by defining teams and roles in your CRM, and who has access to what information. Modern CRMs also support Two-Factor Authentication, Single Sign-On, and more secure login methods.

Automation

Spend less time clicking and typing, and more time selling! Build out workflows to automate recurring tasks and install add-ons and integrations to get through boring data entry with just a few clicks.

#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform.

It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

Learn More Explore Sugar Add-Ons

Simple, Affordable, Proven: GoldMine

GoldMine is a powerful yet easy-to-use CRM solution, specifically designed for organizing and tracking sales, storing and managing contact information, reporting, follow-up and integration with other software products.

Learn More Explore GoldMine Add-Ons

Wireless Access to GoldMine

wMobile is a web-based client for GoldMine based CRM systems. Users access wMobile from their desktop computer, tablet or phone. wMobile enables GoldMine users to access the functionality of GoldMine in a lightweight web client.

Learn More Watch a Demo

Featured Case Studies

Latest from our Blog

Transparency Has a New Name: Sugar System Audit Module

November 14th, 2019   •   4 minute read

Have you wanted more transparency into all the changes within your Sugar instance? Now you can with the Sugar System Audit Module.

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Make Marketing Look Easy

November 13th, 2019   •   6 minute read

Boost your marketing strategy with Sugar Market, the all-in-one marketing tool from SugarCRM that makes marketing...well...easy.

Read More

Release RoundUp: Sugar 9.2

November 12th, 2019   •   7 minute read

Sugar’s latest release, Fall ‘19 (9.2) is a cloud-only release that has some awesome updates and features. Here’s our Release RoundUp for Sugar 9.2!

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5 Things that Every CRM Should Have

November 11th, 2019   •   6 minute read

Check out W-Systems’ CRM Impact Score, a tool designed to help you shine a light on how effectively you are maximizing the use of your CRM platform.

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4 Reasons We Love Sugar Connect

November 5th, 2019   •   4 minute read

Learn how to easily track and manage your Sugar activities and customer information right from G Suite or Office 365 with Sugar Connect.

Read More

Top 5 Expert Tips on Keeping Sugar Secure

October 31st, 2019   •   7 minute read

October is Cybersecurity Awareness Month, so we have 5 expert tips to help you secure Sugar and keep all of your digital assets safe.

Read More

Training & Events

Preparing for a wMobile Migration

Learn best practices to replace older hardware and how to prepare for a successful wMobile migration to a new server.

Nov 20
Web Training

wMobile for GoldMine: Phone Training

Overview of wMobile Phone including searching for contacts, creating new contacts, calendar and more.

Nov 21

Working with Sugar Studio

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Nov 21

wMobile for GoldMine: Desktop Training

How to log into wMobile Desktop, Creating One-Click Login and more.

Nov 26

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Dec 03

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

Dec 05

wMobile for GoldMine: Admin Training

Get an overview of changes in the Manager Console including user and security administration.

Dec 10

Introduction to Sugar for End Users

This live virtual class will provide you with the tools necessary to use Sugar as a new End User.

Dec 17

Customizing wMobile for GoldMine

How to customize wMobile Phone and Desktop editions.

Dec 19

Sugar Reporting

This course is for any Sugar user that is looking to learn how to run reports efficiently in Sugar

Dec 19
Sugar University

What’s New in Sugar 9.2

Learn about what's included in Sugar's latest release of Sugar Sell, Sugar Market, Sugar Serve, Enterprise, Professional, Hint, and Mobile.

Sugar University

How to use Sugar Serve

This course covers the essentials of using Sugar Serve.

Web Training

Vonage Business Webinars

Get up close and personal with the Vonage Business Cloud phone system.

Web Training

CRM Integration to Vonage Demo

See how to integrate your voice interactions into your key CRM workflows with Vonage.

Web Training

Introduction to wBenchmark

A look at wBenchmark, our Sugar add-on that enables you to capture periodic snapshots values of key performance metrics.

Web Training

Relationship Analytics: More Data Does NOT Equal More Intelligence

How to reliably get current CRM data in, and relevant insights out, within your sales, service, and support processes.

Web Training

Relationship Analytics for Sugar Demo

An overview of TrustSphere's Relationship Analytics, a complementary Business Intelligence solution designed to work easily and seamlessly as part of your Sugar.

Webinar

How Sales and Marketing Experts Are Skyrocketing Their Productivity

Learn how to streamline every stage of the sales funnel for maximum efficiency.

Webinar

DocuSign 101

Learn the DocuSign basics: signing, sending, and templates.

Web Training

Riva Integration for GoldMine: An Overview

How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.

Web Training

Riva Integration for Sugar: An Overview

How the Riva CRM Integration can directly sync Sugar to email systems such as Exchange, Gmail and more.

Web Training

GoldMine Training: Basics

An essential collection of GoldMine training videos that cover the basics of using the CRM software.

Web Training

GoldMine Training: Dashboards

An essential collection of GoldMine training videos that cover dashboards.

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