Collect Communication Data in One Central Location
Collect and manage communications data without driving your team crazy.
Schedule a Demo Request a Quote
W-Systems are Communications Experts
There is a better way to collect and distribute interactions data without adding time-consuming burdens on your staff or managers. Using Vonage, a full-featured business phone and VoIP system and email integration with Riva CRM Integration or Collabspot for Gmail and Office 365, involves platforms you are already familiar with and tools almost everyone in your organization already understands. Put us to the test, we love a challenge.
The Path to Communications Success
Did you accidentally forget to log an email in your CRM? Our communications tools can help you sync your email and CRM, so you never have to worry about missing key interaction data.
Phone
Take your business calls wherever you are! Our VoIP solutions enable you to bring take your office phone on the go! No manual call logging required—it's all nicely synced with your CRM and business apps.
SMS
Send and receive messages on your phone or computer, and start communicating the way your customers prefer with business text messaging. Our tools can also be configured to send you SMS notifications when your data indicates a lead is ready to make a purchase!
Embed Your CRM within G Suite and Office 365
Sugar Connect brings your most important customer experience activities into the email and calendar apps Sales and Services use every day.
With Sugar Connect, customer and prospect details automatically sync in G Suite or Office 365, and pull relevant data to the surface as you interact with prospects and customers in real-time.
Learn More Watch a Demo
Vonage Business - Complete Cloud-Based Telephony Solutions
W-Systems offers flexible telephony offerings depending on your business size and needs. Whether you're a small business, mid size, or large scale enterprise, Vonage Business can provide robust, intuitive solutions.
Vonage offers a fully-featured business phone system with the ability to integrate virtually all of your software, including Google's G Suite, CRM, and Business Intelligence.
Learn More Watch a Demo
Sugar Integration for Email Systems
Riva delivers direct, server-side integration that goes beyond the limitations common with "free" plug-ins. Riva seamlessly syncs contacts, calendars, tasks, email, custom fields, custom objects, and other CRM data. The Riva Insight Panel allows you to access CRM data directly from your email inbox.
Learn More about Riva CRM Integration Watch a Demo
#1 Rated CRM Product
With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.
Learn More Start Your Free TrialThese are some of the industries that we work with:
Featured Case Studies
Latest from our Blog
How CRM Could Have Saved Ursula’s Demise In ‘The Little Mermaid’
Take a look at three ways Ursula could have been “Ruler of all the Oceans” with the help of Sugar and W-Systems Sugar add-ons and integrations.
Read More
How to View Amazon QuickSight Charts in Sugar
Meet our Sugar integration for QuickSight, a BI tool that helps Sugar users working with large databases accomplish tasks faster.
Read More
SugarConnection Boston 2019 Recap
This year’s SugarConnection in Boston came with a lot of exciting announcements, releases, and hot topics. Read our recap to find out how it went!
Read More
Top 10 Reasons to Use wTools
Are you a SugarCRM user? Find out why our wTools customizations will make your life much easier!
Read More
Meet the Ultimate Sales and Marketing Truth Slayer
Excited about SugarConnection Boston 2019? This year’s edition features Scott Stratten and we are here to give you an insight into his “unmarketing" views.
Read More
Fall Into the New SugarCRM
The weather may be starting to cool off, but make sure you don't miss our recap of all the latest Sugar news, without any filler or fluff.
Read MoreTraining & Events
Sugar Administration - Essentials (Multi-Day)
Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.
Introduction to Sugar for End Users
This live virtual class will provide you with the tools necessary to use Sugar as a new End User.
Sugar New User Training
Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.
Sugar Reporting
This course is for any Sugar user that is looking to learn how to run reports efficiently in Sugar
Sugar Administration - Advanced (Multi-Day Class)
This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.
Navigating Sugar Market
In this course you'll learn how to navigate Sugar Market as well as understand what's located in each of its menus and shortcuts.
“New” Sugar Overview: Get to know our New Products and Summer ‘19 Release
Learn about Sugar's new product offerings as well as some of the great enhancements included in the Summer '19 release for Sugar Professional and Sugar Enterprise customers.
Vonage Business Webinars
Get up close and personal with the Vonage Business Cloud phone system.
Vonage Business Demo
Upgrade your office phone to a fully-featured business phone system with Vonage.
Vonage Business Webinars
Get up close and personal with the Vonage Business Cloud phone system.
CRM Integration to Vonage Demo
See how to integrate your voice interactions into your key CRM workflows with Vonage.
Riva Integration for GoldMine: An Overview
How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.
Riva Integration for Sugar: An Overview
How the Riva CRM Integration can directly sync Sugar to email systems such as Exchange, Gmail and more.