W-Systems joins SugarCRM! Read Blog

Collect Communication Data in One Central Location

Collect and manage communications data without driving your team crazy.

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Connect Customer Conversations to the Apps You Use Most

There is a better way to collect and distribute interactions data without adding time-consuming burdens on your staff or managers. Using Sugar Connect’s Google Workplace (formerly G Suite) and Office 365 email integration with Sugar involves platforms you are already familiar with, and tools almost everyone in your organization already understands.

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The Path to Communications Success

Communicate with Context

Get contextual information about the customers you’re communicating with directly within your email tool.

Cut Down on Data Entry

Stop switching, copying, and pasting between apps — no-touch syncs are automatic and easy.

Personalize Outreach

Fine-tune messages with insights provided in real-time based on who, what and when you’re emailing.

Sugar Connect Integrate SugarCRM with G Suite and Office 365

Embed Your CRM within G Suite and Office 365

Sugar Connect brings your most important customer experience activities into the email and calendar apps Sales and Services use every day.

With Sugar Connect, customer and prospect details automatically sync in G Suite or Office 365, and pull relevant data to the surface as you interact with prospects and customers in real-time.

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#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

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Latest from our Blog

A Bright Future with SugarCRM

November 5th, 2020   •   2 minute read

We are pleased to announce we’ve been acquired by Sugar and are officially joining forces to help our customers create customers for life.

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11 Practical Steps for Migrating from Email Marketing to Marketing Automation

October 29th, 2020   •   10 minute read

Learn how to leverage Sugar Market's features for a smooth migration from email marketing to marketing automation!

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Release RoundUp: Sugar Q4 2020 (10.2)

October 23rd, 2020   •   9 minute read

The latest release of Sugar, known as Sugar Q4 2020 is a SugarCloud release that introduces several awesome updates. Here’s our Release RoundUp for Sugar 10.2!

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Advanced Calendar Solution for Sugar

October 22nd, 2020   •   3 minute read

We just released a brand new version of wCalendar, our Sugar enhancement that enables users to display any Sugar records in a calendar.

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SugarConnected 2020 Recap: The Next Frontier in Customer Experience

October 20th, 2020   •   9 minute read

Even in a virtual environment, SugarConnected 2020 was full of news and announcements for Sugar customers. Learn what SugarCRM has in store for you in 2021.

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The 5 Secrets of the W-Systems Professional Services Team

October 15th, 2020   •   6 minute read

How does W-Systems successfully implement so many Sugar projects? Learn more straight from our Professional Services team!

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Training & Events

Introduction to SugarBPM

This course is for administrators who would like to explore SugarBPM/Advanced Workflow and all it has to offer.

Dec 01

Working with Sugar Studio

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Dec 03

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Dec 08

Introduction to Sugar for End Users

This live virtual class will provide you with the tools necessary to use Sugar as a new End User.

Dec 15

Sugar Reporting

This course is for any Sugar user that is looking to learn how to run reports efficiently in Sugar.

Dec 17
Sugar University

How to Use Sugar Sell

This course is designed to provide a basic introduction to Sugar Sell for end-users.

Sugar University

Using Sugar Connect for Office 365

In this course you will learn about Sugar Connect, an email client add-in that lets you work with your Sugar data without navigating away from Outlook.

Recent Releases

October 26, 2020

Sugar Connect October 26, 2020 Update

The Sugar Connect release for October 26, 2020 addresses issues found in previous versions.

October 12, 2020

Sugar Mobile SDK 25.0

The latest Mobile SDK release is compatible with Sugar Mobile 25.0 and is available for SugarCRM customers or SugarCRM OEM Partners.

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