Collect Communication Data in One Central Location

Collect and manage communications data without driving your team crazy.

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W-Systems are Communications Experts

There is a better way to collect and distribute interactions data without adding time-consuming burdens on your staff or managers. Using Vonage, a full-featured business phone and VoIP system and email integration with Riva CRM Integration or Collabspot for Gmail and Office 365, involves platforms you are already familiar with and tools almost everyone in your organization already understands. Put us to the test, we love a challenge.

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The Path to Communications Success

Email

Did you accidentally forget to log an email in your CRM? Our communications tools can help you sync your email and CRM, so you never have to worry about missing key interaction data.

Phone

Take your business calls wherever you are! Our VoIP solutions enable you to bring take your office phone on the go! No manual call logging required—it's all nicely synced with your CRM and business apps.

SMS

Send and receive messages on your phone or computer, and start communicating the way your customers prefer with business text messaging. Our tools can also be configured to send you SMS notifications when your data indicates a lead is ready to make a purchase!

Vonage Business - Complete Cloud-Based Telephony Solutions

W-Systems offers flexible telephony offerings depending on your business size and needs. Whether you're a small business, mid size, or large scale enterprise, Vonage Business can provide robust, intuitive solutions.

Vonage offers a fully-featured business phone system with the ability to integrate virtually all of your software, including Google's G Suite, CRM, and Business Intelligence.

Learn More Watch a Demo

Email Perfectly Integrated With Sugar

Collabspot Connect completely integrates Sugar with Gmail or Office 365, allowing for complete CRM adoption and a 360-degree view of your team’s customer and prospect communication.

Learn More about Collabspot in Gmail Learn More about Collabspot in Office 365

Sugar Integration for Email Systems

Riva delivers direct, server-side integration that goes beyond the limitations common with "free" plug-ins. Riva seamlessly syncs contacts, calendars, tasks, email, custom fields, custom objects, and other CRM data. The Riva Insight Panel allows you to access CRM data directly from your email inbox.

Learn More about Riva CRM Integration Watch a Demo

#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

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Featured Case Studies

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Intern Investigates: How Does a Document Automation Company Manage Sales & Marketing Productivity?

August 15th, 2019   •   4 minute read

In this blog, I will summarize what I learned from the experts and uncover Docusign’s secret to sales and marketing success.

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How to Quickly Create Documents in Sugar Using wDocs’ New Template Builder

August 13th, 2019   •   4 minute read

You asked, we delivered — wDocs now includes a Template Builder so you can start generating documents from Sugar in no time!

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Release RoundUp: Sugar 9.1

August 9th, 2019   •   6 minute read

The latest release of SugarCRM is Sugar 9.1. This summer release is jam-packed with great new features, and an exciting new product launch.

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Introducing the New SugarCRM

August 2nd, 2019   •   6 minute read

SugarCRM has unveiled The New Sugar, a firm move in the realm of customer experience (CX), with new business solutions and a brand new website!

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5 Business Intelligence Dashlets for SugarCRM

August 1st, 2019   •   4 minute read

In this blog, I break down all five of our business intelligence dashlets for SugarCRM and how they can improve your business.

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SugarConnection: The Exclusive Event for SugarCRM Customers

July 25th, 2019   •   3 minute read

A preview of what to expect at SugarCRM's newly announced event of the year: SugarConnection.

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Training & Events

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Aug 20

Introduction to Sugar for End Users

This live virtual class will provide you with the tools necessary to use Sugar as a new End User.

Aug 27

Sugar Reporting

This live-virtual class will teach you how to use Sugar's Reports module to run the reports you need quickly and efficiently.

Aug 29

Sugar Administration - Advanced (Multi-Day Class)

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Sep 10

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

Sep 12

2019 Symitar Educational Conference & TechConnect

Innovative solutions and strategies from the best and brightest in financial services.

Sep 16
Sugar University

“New” Sugar Overview: Get to know our New Products and Summer ‘19 Release

Learn about Sugar's new product offerings as well as some of the great enhancements included in the Summer '19 release for Sugar Professional and Sugar Enterprise customers.

Sugar University

What’s New in Sugar 9.0

Sugar 9.0 was released on April 5, 2019. This video will give you an overview of the new features and functionality available in this release.

Web Training

Vonage Business Webinars

Get up close and personal with the Vonage Business Cloud phone system.

Web Training

Vonage Business Demo

Upgrade your office phone to a fully-featured business phone system with Vonage.

Web Training

Vonage Business Webinars

Get up close and personal with the Vonage Business Cloud phone system.

Web Training

CRM Integration to Vonage Demo

See how to integrate your voice interactions into your key CRM workflows with Vonage.

Web Training

Riva Integration for GoldMine: An Overview

How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.

Web Training

Riva Integration for Sugar: An Overview

How the Riva CRM Integration can directly sync Sugar to email systems such as Exchange, Gmail and more.

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