Collect Communication Data in One Central Location
Collect and manage communications data without driving your team crazy.
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Connect Customer Conversations to the Apps You Use Most
There is a better way to collect and distribute interactions data without adding time-consuming burdens on your staff or managers. Using Sugar Connect’s Google Workplace (formerly G Suite) and Office 365 email integration with Sugar involves platforms you are already familiar with, and tools almost everyone in your organization already understands.
The Path to Communications Success
Communicate with Context
Get contextual information about the customers you’re communicating with directly within your email tool.
Cut Down on Data Entry
Stop switching, copying, and pasting between apps — no-touch syncs are automatic and easy.
Personalize Outreach
Fine-tune messages with insights provided in real-time based on who, what and when you’re emailing.
Embed Your CRM within G Suite and Office 365
Sugar Connect brings your most important customer experience activities into the email and calendar apps Sales and Services use every day.
With Sugar Connect, customer and prospect details automatically sync in G Suite or Office 365, and pull relevant data to the surface as you interact with prospects and customers in real-time.
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#1 Rated CRM Product
With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.
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Read MoreTraining & Events
Introduction to SugarBPM
This course is for administrators who would like to explore SugarBPM/Advanced Workflow and all it has to offer.
Working with Sugar Studio
This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.
Sugar Administration - Essentials (Multi-Day)
Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.
Introduction to Sugar for End Users
This live virtual class will provide you with the tools necessary to use Sugar as a new End User.
Sugar Reporting
This course is for any Sugar user that is looking to learn how to run reports efficiently in Sugar.
How to Use Sugar Sell
This course is designed to provide a basic introduction to Sugar Sell for end-users.
Using Sugar Connect for Office 365
In this course you will learn about Sugar Connect, an email client add-in that lets you work with your Sugar data without navigating away from Outlook.
Recent Releases
Sugar Connect October 26, 2020 Update
The Sugar Connect release for October 26, 2020 addresses issues found in previous versions.
Sugar Mobile SDK 25.0
The latest Mobile SDK release is compatible with Sugar Mobile 25.0 and is available for SugarCRM customers or SugarCRM OEM Partners.