Collect Communication Data in One Central Location

Collect and manage communications data without driving your team crazy.

Schedule a Demo Request a Quote

W-Systems are Communications Experts

There is a better way to collect and distribute interactions data without adding time-consuming burdens on your staff or managers. Using Vonage, a full-featured business phone and VoIP system and email integration with Riva CRM Integration or Collabspot for Gmail and Office 365, involves platforms you are already familiar with and tools almost everyone in your organization already understands. Put us to the test, we love a challenge.

Newsletter Sign Up

The Path to Communications Success

Email

Did you accidentally forget to log an email in your CRM? Our communications tools can help you sync your email and CRM, so you never have to worry about missing key interaction data.

Phone

Take your business calls wherever you are! Our VoIP solutions enable you to bring take your office phone on the go! No manual call logging required—it's all nicely synced with your CRM and business apps.

SMS

Send and receive messages on your phone or computer, and start communicating the way your customers prefer with business text messaging. Our tools can also be configured to send you SMS notifications when your data indicates a lead is ready to make a purchase!

Sugar Connect Integrate SugarCRM with G Suite and Office 365

Embed Your CRM within G Suite and Office 365

Sugar Connect brings your most important customer experience activities into the email and calendar apps Sales and Services use every day.

With Sugar Connect, customer and prospect details automatically sync in G Suite or Office 365, and pull relevant data to the surface as you interact with prospects and customers in real-time.

Learn More Watch a Demo

Vonage Business - Complete Cloud-Based Telephony Solutions

W-Systems offers flexible telephony offerings depending on your business size and needs. Whether you're a small business, mid size, or large scale enterprise, Vonage Business can provide robust, intuitive solutions.

Vonage offers a fully-featured business phone system with the ability to integrate virtually all of your software, including Google's G Suite, CRM, and Business Intelligence.

Learn More Watch a Demo

Sugar Integration for Email Systems

Riva delivers direct, server-side integration that goes beyond the limitations common with "free" plug-ins. Riva seamlessly syncs contacts, calendars, tasks, email, custom fields, custom objects, and other CRM data. The Riva Insight Panel allows you to access CRM data directly from your email inbox.

Learn More about Riva CRM Integration Watch a Demo

#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

Learn More Start Your Free Trial

Featured Case Studies

Latest from our Blog

4 New Features in wMobile for SugarCRM

February 21st, 2020   •   4 minute read

We updated wMobile for SugarCRM to support even more Sugar enhancements, including cloud storage support, report charts, file attachments, and more!

Read More

Release RoundUp: Sugar 9.3 (Winter ‘20)

February 6th, 2020   •   7 minute read

The latest release of Sugar, known Winter ‘20 is a Sugar Cloud release that has several awesome updates. Here’s our Release RoundUp for Sugar 9.3!

Read More

Our 5 Sugar Tools to Boost Sales in 2020

January 22nd, 2020   •   4 minute read

It’s the new year and now is the perfect time to dive into our five favorite Sugar tools that will boost your sales in 2020.

Read More

How to Close More Deals This Year: 5 Must-Have Tools

January 17th, 2020   •   6 minute read

Discover the allies that we think you should include in your daily work routine to achieve your targets successfully.

Read More

5 Ways To Boost Sales Enablement Through Marketing Content

January 9th, 2020   •   6 minute read

Learn how to better align your sales and marketing teams, for improved sales enablement capabilities and higher revenue!

Read More

12 Days of Sugar Customizations: Create Record And View It

December 24th, 2019   •   2 minute read

This is the last day of our 12 Sugar Customizations blog series and today we’re introducing our Create Record And View It.

Read More

Training & Events

RamQuest User Group 2020

RamQuest User Group is a unique opportunity for Title Industry members to be heard and communicate with one another.

Mar 02

PACK Expo East 2020

With its convenient Philadelphia location and cutting-edge technology from 400 top suppliers, PACK EXPO East is your East Coast connection to packaging innovation.

Mar 03

Sugar Administration - Advanced (Multi-Day Class)

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Mar 03

Introduction to SugarBPM/Advanced Workflow

This course is for administrators who would like to explore SugarBPM/Advanced Workflow and all it has to offer.

Mar 17

Working with Sugar Studio

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Mar 19
Sugar University

Get Started Using Sugar for Sales

Learn the essentials of using Sugar as a Sugar sales business user.

Web Training

Vonage Business Webinars

Get up close and personal with the Vonage Business Cloud phone system.

Web Training

Vonage Business Webinars

Get up close and personal with the Vonage Business Cloud phone system.

Web Training

Riva Integration for GoldMine: An Overview

How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.

Recent Releases

January 24, 2020

SugarCRM Mobile 16.1 for Android

Sugar Mobile 16.1 for Android includes the ability to filter by tags in Global Search and an update that helps better match all Sugar quotes.

January 24, 2020

Sugar Mobile SDK 16.1

The latest Mobile SDK release is compatible with Sugar Mobile 16.1 and is available for SugarCRM customers or SugarCRM OEM Partners.

View All Releases
Trustpilot