Collect Communication Data in One Central Location

Collect and manage communications data without driving your team crazy.

Schedule a Demo Request a Quote

W-Systems are Communications Experts

There is a better way to collect and distribute interactions data without adding time-consuming burdens on your staff or managers. Using Vonage, a full-featured business phone and VoIP system and email integration with Riva CRM Integration or Collabspot for Gmail and Office 365, involves platforms you are already familiar with and tools almost everyone in your organization already understands. Put us to the test, we love a challenge.

Newsletter Sign Up

The Path to Communications Success

Email

Did you accidentally forget to log an email in your CRM? Our communications tools can help you sync your email and CRM, so you never have to worry about missing key interaction data.

Phone

Take your business calls wherever you are! Our VoIP solutions enable you to bring take your office phone on the go! No manual call logging required—it's all nicely synced with your CRM and business apps.

SMS

Send and receive messages on your phone or computer, and start communicating the way your customers prefer with business text messaging. Our tools can also be configured to send you SMS notifications when your data indicates a lead is ready to make a purchase!

Sugar Connect Integrate SugarCRM with G Suite and Office 365

Embed Your CRM within G Suite and Office 365

Sugar Connect brings your most important customer experience activities into the email and calendar apps Sales and Services use every day.

With Sugar Connect, customer and prospect details automatically sync in G Suite or Office 365, and pull relevant data to the surface as you interact with prospects and customers in real-time.

Learn More Watch a Demo

Vonage Business - Complete Cloud-Based Telephony Solutions

W-Systems offers flexible telephony offerings depending on your business size and needs. Whether you're a small business, mid size, or large scale enterprise, Vonage Business can provide robust, intuitive solutions.

Vonage offers a fully-featured business phone system with the ability to integrate virtually all of your software, including Google's G Suite, CRM, and Business Intelligence.

Learn More Watch a Demo

Sugar Integration for Email Systems

Riva delivers direct, server-side integration that goes beyond the limitations common with "free" plug-ins. Riva seamlessly syncs contacts, calendars, tasks, email, custom fields, custom objects, and other CRM data. The Riva Insight Panel allows you to access CRM data directly from your email inbox.

Learn More about Riva CRM Integration Watch a Demo

#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. It's lean, fast and integrates with anything. Sugar's modern design works seamlessly on the devices you use every day. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

Learn More Start Your Free Trial

Featured Case Studies

Latest from our Blog

Transparency Has a New Name: Sugar System Audit Module

November 14th, 2019   •   4 minute read

Have you wanted more transparency into all the changes within your Sugar instance? Now you can with the Sugar System Audit Module.

Read More

Make Marketing Look Easy

November 13th, 2019   •   6 minute read

Boost your marketing strategy with Sugar Market, the all-in-one marketing tool from SugarCRM that makes marketing...well...easy.

Read More

Release RoundUp: Sugar 9.2

November 12th, 2019   •   7 minute read

Sugar’s latest release, Fall ‘19 (9.2) is a cloud-only release that has some awesome updates and features. Here’s our Release RoundUp for Sugar 9.2!

Read More

5 Things that Every CRM Should Have

November 11th, 2019   •   6 minute read

Check out W-Systems’ CRM Impact Score, a tool designed to help you shine a light on how effectively you are maximizing the use of your CRM platform.

Read More

4 Reasons We Love Sugar Connect

November 5th, 2019   •   4 minute read

Learn how to easily track and manage your Sugar activities and customer information right from G Suite or Office 365 with Sugar Connect.

Read More

Top 5 Expert Tips on Keeping Sugar Secure

October 31st, 2019   •   7 minute read

October is Cybersecurity Awareness Month, so we have 5 expert tips to help you secure Sugar and keep all of your digital assets safe.

Read More

Training & Events

Working with Sugar Studio

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Nov 21

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Dec 03

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

Dec 05

Introduction to Sugar for End Users

This live virtual class will provide you with the tools necessary to use Sugar as a new End User.

Dec 17

Sugar Reporting

This course is for any Sugar user that is looking to learn how to run reports efficiently in Sugar

Dec 19
Sugar University

What’s New in Sugar 9.2

Learn about what's included in Sugar's latest release of Sugar Sell, Sugar Market, Sugar Serve, Enterprise, Professional, Hint, and Mobile.

Sugar University

How to use Sugar Serve

This course covers the essentials of using Sugar Serve.

Web Training

Vonage Business Webinars

Get up close and personal with the Vonage Business Cloud phone system.

Web Training

Vonage Business Demo

Upgrade your office phone to a fully-featured business phone system with Vonage.

Web Training

Vonage Business Webinars

Get up close and personal with the Vonage Business Cloud phone system.

Web Training

CRM Integration to Vonage Demo

See how to integrate your voice interactions into your key CRM workflows with Vonage.

Web Training

Riva Integration for GoldMine: An Overview

How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.

Web Training

Riva Integration for Sugar: An Overview

How the Riva CRM Integration can directly sync Sugar to email systems such as Exchange, Gmail and more.

Trustpilot