Managing Relationships Means Mastering Data

You don’t have to be a data scientist (or a millionaire) to see the benefits of your data. Work with W-Systems to extract, process, and visualize your organization's valuable data with our business intelligence services.

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W-Systems are Business Intelligence Experts

Gain insight into your customer and an edge over your competitors by surfacing the right data for your sales and marketing teams. With W-Systems Business Intelligence solutions such as Amazon QuickSight, you can blend data from different sources, build complex visualizations of data, and process large data sets without bogging down your CRM system. Put us to the test, we love a challenge.

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The Path to Business Intelligence Success

Data Extraction

Is your data spread around multiple platforms? With Business Intelligence, you can aggregate it in one place and display it in easy-to-read charts and reports.

Data Processing

Do you have a wealth of data but don't know how it could help your business? Our Business Intelligence tools can help you sift through it and see the information management needs.

Data Visualization

Stop setting up reports and charts in multiple spreadsheet files—Business Intelligence solutions enable you to build beautiful charts and have them displayed in any application you need them to be.

Data Quality

Sync your database(s) with a Business Intelligence platform and make sure you present the most up-to-date company performance data to management in your reports!

The First Business Intelligence Service for Everyone in Your Organization

Amazon QuickSight is a fast, cloud-powered business intelligence (BI) service that makes it easy for you to deliver insights to everyone in your organization.

With the industry's first pay-per-session billing model, you only pay for what you use. This allows you to give all of your users access to the data they need without expensive per-seat licenses.

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Time Series KPIs in SugarCRM

With wBenchmark, you can define, capture and visualize Key Performance Indicators (KPIs) inside Sugar.

wBenchmark adds the unique capability to capture and store KPIs from any Sugar standard or user-defined modules at specific points in time such as daily, weekly, monthly, quarterly, and yearly periods.

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Workflows for Non-Technical Business Managers

Using this solution, you can orchestrate not only your customer-­‐facing processes but also manage your internal processes such as Territory Planning and Account Planning. You can even build smaller journeys within the overall customer lifecycle such as onboarding.

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#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. It's lean, fast and integrates with anything. Sugar's modern process tool, Advanced Workflow, allows non-technical managers to build out automated process in CRM. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

Learn About Sugar Advanced Workflow Start Your Free Trial

Featured Case Studies

Latest from our Blog

Intern Investigates: Are Stakeholders the Key to CRM User Adoption?

June 13th, 2019   •   5 minute read

In this blog post, we will outline how identifying and engaging your stakeholders may be key to avoid striking out.

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How to Track Trustpilot Reviews in Sugar

June 4th, 2019   •   3 minute read

Recently, we decided to use Sugar and our own customizations to streamline the process of requesting Trustpilot reviews. Find out how we did it!

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Optimizing Sugar: Tuning Tips for Scale

May 29th, 2019   •   4 minute read

Is your CRM working for you, or is it the other way around? Don't miss our tips for tuning and tweaking Sugar to boost employee productivity!

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Why Your CRM is Essential to Data Collection

May 28th, 2019   •   3 minute read

Is your customer interaction data spread across multiple platforms? Read our 4 reasons why you should centralize data in your CRM!

Read More

Big News! Salesfusion is Now Part of Sugar (Three Big Advantages for You)

May 17th, 2019   •   4 minute read

With SugarCRM's acquisition of Salesfusion marketing automation, Sugar is taking another step to getting a unified, comprehensive customer view.

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Two Ways to Enhance Your Sugar Instance

May 7th, 2019   •   3 minute read

Check out our two solutions for all-star Sugar users who want to complete tasks with more efficiency and fewer mouse clicks.

Read More

Training & Events

Introduction to Sugar for End Users

This live virtual class will provide you with the tools necessary to use Sugar as a new End User.

Jun 25

Sugar Reporting

This live-virtual class will teach you how to use Sugar's Reports module to run the reports you need quickly and efficiently.

Jun 27

Sugar Administration - Advanced (Multi-Day Class)

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Jul 09
Sugar University

What’s New in Sugar 9.0

Sugar 9.0 was released on April 5, 2019. This video will give you an overview of the new features and functionality available in this release.

Sugar University

Introduction to SugarBPM/Advanced Workflow

Learn how to work with SugarBPM to create process definitions, process business rules, process email templates, and how to manage running processes.

Webinar

Social Media Analytics using Amazon QuickSight

Learn how to connect data sources, data preparation, data visualization, and collaboration with Amazon QuickSight.

Webinar

Introduction to Amazon QuickSight: Business Analytics for Everyone

Learn how the new Amazon QuickSight pay-per-session pricing is designed to save you even more money.

Trustpilot