W-Systems COVID-19 Business Continuity Read More

Managing Relationships Means Mastering Data

You don’t have to be a data scientist (or a millionaire) to see the benefits of your data. Work with W-Systems to extract, process, and visualize your organization's valuable data with our business intelligence services.

Watch a Demo Request a Quote
Business Intelligence BI Amazon QuickSight wBenchmark SugarCRM Addoptify

W-Systems are Business Intelligence Experts

Gain insight into your customer and an edge over your competitors by surfacing the right data for your sales and marketing teams. With W-Systems Business Intelligence solutions such as Amazon QuickSight, you can blend data from different sources, build complex visualizations of data, and process large data sets without bogging down your CRM system. Put us to the test, we love a challenge.

Newsletter Sign Up

The Path to Business Intelligence Success

Data Extraction

Is your data spread around multiple platforms? With Business Intelligence, you can aggregate it in one place and display it in easy-to-read charts and reports.

Data Processing

Do you have a wealth of data but don't know how it could help your business? Our Business Intelligence tools can help you sift through it and see the information management needs.

Data Visualization

Stop setting up reports and charts in multiple spreadsheet files—Business Intelligence solutions enable you to build beautiful charts and have them displayed in any application you need them to be.

Data Quality

Sync your database(s) with a Business Intelligence platform and make sure you present the most up-to-date company performance data to management in your reports!

The First Business Intelligence Service for Everyone in Your Organization

Amazon QuickSight is a fast, cloud-powered business intelligence (BI) service that makes it easy for you to deliver insights to everyone in your organization.

With the industry's first pay-per-session billing model, you only pay for what you use. This allows you to give all of your users access to the data they need without expensive per-seat licenses.

Learn More Watch a Demo

wBenchmark logo

Time Series KPIs in SugarCRM

With wBenchmark, you can define, capture and visualize Key Performance Indicators (KPIs) inside Sugar.

wBenchmark adds the unique capability to capture and store KPIs from any Sugar standard or user-defined modules at specific points in time such as daily, weekly, monthly, quarterly, and yearly periods.

Learn More Watch a Demo

SugarCRM Sugar Discover Sales Revenue Analytics

Revenue Analytics Has Never Been so Easy — or So Thorough

Sugar Discover is a radical new approach to customer analytics that makes it incredibly fast and easy to extract insight from your Sugar data.

Sugar Discover surfaces what’s important now, automatically alerting you to changes in key metrics that are trending significantly above or below target, or that break from historical patterns. With Discover, there is no need to build and maintain your own analytical database, no need to learn SQL, no need to run ETL processes, no need to learn complicated general-purpose BI tools, and no need to hire expensive technical resources. 

Learn More Watch a Demo

Workflows for Non-Technical Business Managers

Using this solution, you can orchestrate not only your customer-­‐facing processes but also manage your internal processes such as Territory Planning and Account Planning. You can even build smaller journeys within the overall customer lifecycle such as onboarding.

Learn More Watch a Demo

SugarCRM Customer Experience CX CRM

#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. It's lean, fast and integrates with anything. Sugar's modern process tool, SugarBPM, allows non-technical managers to build out automated processes in CRM. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

Learn About SugarBPM Start Your Free Trial

Featured Case Studies

Latest from our Blog

Keep Business Moving with Electronic Signature

April 8th, 2020   •   4 minute read

Working remotely? Learn how to complete contracts, approvals, and other agreements remotely from anywhere in minutes with DocuSign eSignature.

Read More

Best Apps and Tools to Keep Your Teams Productive When Working Remotely

March 23rd, 2020   •   5 minute read

W-Systems has always encouraged its employees to work remotely when needed. Learn how to keep your teams productive and engaged, even outside the office.

Read More

W-Systems Named 2020 SugarCRM North America Reseller of the Year

March 19th, 2020   •   3 minute read

W-Systems has been awarded the 2020 SugarCRM North America Reseller of the Year, securing its position as a trusted SugarCRM reseller.

Read More

“Business As Usual” Is Not Business As Usual Anymore!

March 18th, 2020   •   5 minute read

Learn how to change your approach to doing business in the new global context and learn how a local way of doing business could save your enterprise.

Read More

Exclusive W-Systems Chat with SugarCRM CEO, Craig Charlton

March 12th, 2020   •   4 minute read

Discover how SugarCRM’s recent product developments and its vision for the future of CX will benefit your business.

Read More

A Better Way to Track and Report on Marketing Interactions in Sugar

February 25th, 2020   •   6 minute read

Problem: your sales team doesn’t log into your Marketing software to check on lead interactions. Solution: bring the interactions to them, directly in Sugar!

Read More

Training & Events

Introduction to Sugar for End Users

This live virtual class will provide you with the tools necessary to use Sugar as a new End User.

Apr 14

Sugar Reporting

This course is for any Sugar user that is looking to learn how to run reports efficiently in Sugar

Apr 16

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

Apr 16

CRM Evolution 2020

Join CRM industry leading speakers, exhibitors, and your peers at CRM Evolution 2020.

Apr 27

Sugar Administration - Advanced (Multi-Day Class)

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

May 05
Sugar University

Getting Started with Roles, Permissions, & the iFrame

In this course you'll learn the essentials of Sugar Market roles & permissions.

Webinar

Social Media Analytics using Amazon QuickSight

Learn how to connect data sources, data preparation, data visualization, and collaboration with Amazon QuickSight.

Recent Releases

April 06, 2020

Sugar Q2 2020 (10.0)

Sugar Q2 2020 (10.0.) has been officially released for all commercial versions of On-Demand and On-Premise deployments. It includes every new feature from the Summer '19, Fall '19 and Winter '20 updates for On-Demand instances of Sugar, along with updates for Tile and Record views, cookie consent for users, and much more.

April 06, 2020

Sugar Serve Q2 2020 (10.0)

Sugar Serve Q2 2020 (10.0) has been officially released for all commercial versions of SugarCloud (Sugar-hosted SaaS) deployments. This update includes to ability to quick-create cases, cookie consent for users, enhancements to the Record and Tile views, new features for SugarBPM, and more.

View All Releases
Trustpilot