Managing Relationships Means Mastering Data

You don’t have to be a data scientist (or a millionaire) to see the benefits of your data. Work with W-Systems to extract, process, and visualize your organization's valuable data with our business intelligence services.

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Business Intelligence BI Amazon QuickSight wBenchmark SugarCRM Addoptify

W-Systems are Business Intelligence Experts

Gain insight into your customer and an edge over your competitors by surfacing the right data for your sales and marketing teams. With W-Systems Business Intelligence solutions such as Amazon QuickSight, you can blend data from different sources, build complex visualizations of data, and process large data sets without bogging down your CRM system. Put us to the test, we love a challenge.

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The Path to Business Intelligence Success

Data Extraction

Is your data spread around multiple platforms? With Business Intelligence, you can aggregate it in one place and display it in easy-to-read charts and reports.

Data Processing

Do you have a wealth of data but don't know how it could help your business? Our Business Intelligence tools can help you sift through it and see the information management needs.

Data Visualization

Stop setting up reports and charts in multiple spreadsheet files—Business Intelligence solutions enable you to build beautiful charts and have them displayed in any application you need them to be.

Data Quality

Sync your database(s) with a Business Intelligence platform and make sure you present the most up-to-date company performance data to management in your reports!

The First Business Intelligence Service for Everyone in Your Organization

Amazon QuickSight is a fast, cloud-powered business intelligence (BI) service that makes it easy for you to deliver insights to everyone in your organization.

With the industry's first pay-per-session billing model, you only pay for what you use. This allows you to give all of your users access to the data they need without expensive per-seat licenses.

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Time Series KPIs in SugarCRM

With wBenchmark, you can define, capture and visualize Key Performance Indicators (KPIs) inside Sugar.

wBenchmark adds the unique capability to capture and store KPIs from any Sugar standard or user-defined modules at specific points in time such as daily, weekly, monthly, quarterly, and yearly periods.

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SugarCRM Sugar Discover Sales Revenue Analytics

Revenue Analytics Has Never Been so Easy — or So Thorough

Sugar Discover is a radical new approach to customer analytics that makes it incredibly fast and easy to extract insight from your Sugar data.

Sugar Discover surfaces what’s important now, automatically alerting you to changes in key metrics that are trending significantly above or below target, or that break from historical patterns. With Discover, there is no need to build and maintain your own analytical database, no need to learn SQL, no need to run ETL processes, no need to learn complicated general-purpose BI tools, and no need to hire expensive technical resources. 

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Workflows for Non-Technical Business Managers

Using this solution, you can orchestrate not only your customer-­‐facing processes but also manage your internal processes such as Territory Planning and Account Planning. You can even build smaller journeys within the overall customer lifecycle such as onboarding.

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SugarCRM Customer Experience CX CRM

#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. It's lean, fast and integrates with anything. Sugar's modern process tool, SugarBPM, allows non-technical managers to build out automated processes in CRM. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

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Featured Case Studies

Latest from our Blog

How to Close More Deals This Year: 5 Must-Have Tools

January 17th, 2020   •   6 minute read

It’s the new year and now is the perfect time to dive into our five favorite Sugar tools that will boost your sales in 2020.

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5 Ways To Boost Sales Enablement Through Marketing Content

January 9th, 2020   •   6 minute read

Learn how to better align your sales and marketing teams, for improved sales enablement capabilities and higher revenue!

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12 Days of Sugar Customizations: Create Record And View It

December 24th, 2019   •   2 minute read

This is the last day of our 12 Sugar Customizations blog series and today we’re introducing our Create Record And View It.

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12 Days of Sugar Customizations: Package Downloader

December 23rd, 2019   •   2 minute read

Santa can't deliver this for you...but we can! Discover our customization that allows you to download Sugar packages in one go!

Read More

12 Days of Sugar Customizations: Mass Update Settings Admin Panel

December 22nd, 2019   •   3 minute read

We are not done yet with our Christmas reveals! Today we’re taking a dive into the Mass Update Settings Admin Panel customization!

Read More

12 Days of Sugar Customizations:  Calculated Fields Updater

December 21st, 2019   •   2 minute read

We’re in mid Holiday Season spirit and today we’re introducing our Calculated Fields Updater customization for Sugar.

Read More

Training & Events

Introduction to SugarBPM/Advanced Workflow

This course is for administrators who would like to explore SugarBPM/Advanced Workflow and all it has to offer.

Jan 21

Working with Sugar Studio

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Jan 23

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Feb 04

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

Feb 06

Introduction to Sugar for End Users

This live virtual class will provide you with the tools necessary to use Sugar as a new End User.

Feb 18

Sugar Reporting

This course is for any Sugar user that is looking to learn how to run reports efficiently in Sugar

Feb 20
Sugar University

Using Sugar Connect for G Suite

In this course you will learn about Sugar Connect, an email client add-in that lets you work with your Sugar data without navigating away from Gmail.

Sugar University

Introduction to Sugar Discover

The self-paced course will provide you with a basic understanding of how to useSugar Discover.

Webinar

Social Media Analytics using Amazon QuickSight

Learn how to connect data sources, data preparation, data visualization, and collaboration with Amazon QuickSight.

Webinar

Introduction to Amazon QuickSight: Business Analytics for Everyone

Learn how the new Amazon QuickSight pay-per-session pricing is designed to save you even more money.

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