Read our blog for the latest insights on sales and marketing Take Me There

Webinar: Enhance Customer Relationships with TrustSphere Register

Webinar: Eliminate Data Silos with Sugar Integrate Register

Webinar: Top 5 Sugar Enhancements From W-Systems Register

Managing Relationships Means Mastering Data

You don’t have to be a data scientist (or a millionaire) to see the benefits of your data. Work with W-Systems to extract, process, and visualize your organization's valuable data with our business intelligence services.

Watch a Demo Request a Quote
Business Intelligence BI Amazon QuickSight wBenchmark SugarCRM Addoptify

W-Systems are Business Intelligence Experts

Gain insight into your customer and an edge over your competitors by surfacing the right data for your sales and marketing teams. With W-Systems Business Intelligence solutions such as Amazon QuickSight, you can blend data from different sources, build complex visualizations of data, and process large data sets without bogging down your CRM system. Put us to the test, we love a challenge.

Newsletter Sign Up

The Path to Business Intelligence Success

Data Extraction

Is your data spread around multiple platforms? With Business Intelligence, you can aggregate it in one place and display it in easy-to-read charts and reports.

Data Processing

Do you have a wealth of data but don't know how it could help your business? Our Business Intelligence tools can help you sift through it and see the information management needs.

Data Visualization

Stop setting up reports and charts in multiple spreadsheet files—Business Intelligence solutions enable you to build beautiful charts and have them displayed in any application you need them to be.

Data Quality

Sync your database(s) with a Business Intelligence platform and make sure you present the most up-to-date company performance data to management in your reports!

Amazon QuickSight logo

The First Business Intelligence Service for Everyone in Your Organization

Amazon QuickSight is a fast, cloud-powered business intelligence (BI) service that makes it easy for you to deliver insights to everyone in your organization.

With the industry's first pay-per-session billing model, you only pay for what you use. This allows you to give all of your users access to the data they need without expensive per-seat licenses.

Learn More Watch a Demo

wBenchmark logo

Time Series KPIs in SugarCRM

With wBenchmark, you can define, capture and visualize Key Performance Indicators (KPIs) inside Sugar.

wBenchmark adds the unique capability to capture and store KPIs from any Sugar standard or user-defined modules at specific points in time such as daily, weekly, monthly, quarterly, and yearly periods.

Learn More Watch a Demo

SugarCRM Sugar Discover Sales Revenue Analytics

Revenue Analytics Has Never Been so Easy — or So Thorough

Sugar Discover is a radical new approach to customer analytics that makes it incredibly fast and easy to extract insight from your Sugar data.

Sugar Discover surfaces what’s important now, automatically alerting you to changes in key metrics that are trending significantly above or below target, or that break from historical patterns. With Discover, there is no need to build and maintain your own analytical database, no need to learn SQL, no need to run ETL processes, no need to learn complicated general-purpose BI tools, and no need to hire expensive technical resources. 

Learn More Watch a Demo

Add Optify logo

Workflows for Non-Technical Business Managers

Using this solution, you can orchestrate not only your customer-­‐facing processes but also manage your internal processes such as Territory Planning and Account Planning. You can even build smaller journeys within the overall customer lifecycle such as onboarding.

Learn More Watch a Demo

SugarCRM Customer Experience CX CRM

#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. It's lean, fast and integrates with anything. Sugar's modern process tool, SugarBPM, allows non-technical managers to build out automated processes in CRM. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

Learn About SugarBPM Start Your Free Trial

Featured Case Studies

Latest from our Blog

Automate Communication Using Sugar Reports

June 25th, 2020   •   3 minute read

Keep everyone aligned to your company’s goals, from wherever they are located with Sugar's real-time Reports and Dashboards.

Read More

Planning Events and Webinars in Sugar Market

June 16th, 2020   •   7 minute read

Hosting webinars is an important way to engage with your customers and prospects, and Sugar Market has all you need to plan successful online events.

Read More

Access All Your Cloud Files from Sugar

June 10th, 2020   •   3 minute read

Eliminate the need to switch back and forth between your CRM and file sharing by enabling users to access Dropbox, Google Drive, and OneDrive directly in Sugar.

Read More

How to Use Sugar Market Email Templates in Sugar

June 10th, 2020   •   4 minute read

Close the sales-marketing gap with Sugar’s seamless integration with Sugar Market, and learn how to use email templates in Sugar in two easy steps!

Read More

4 Great New Capabilities for Sugar

June 5th, 2020   •   5 minute read

See 4 new Sugar enhancements in action that can help you automate and streamline processes, improve engagement, and integrate messaging.

Read More

Remote Sales Management with Sugar Dashboards

May 27th, 2020   •   3 minute read

See how your CRM can help you stay prepared and productive while working remotely by providing real-time insights into your customer data.

Read More

Training & Events

Introduction to SugarBPM/Advanced Workflow

This course is for administrators who would like to explore SugarBPM/Advanced Workflow and all it has to offer.

Jul 21

Working with Sugar Studio

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Jul 23

Top 5 Sugar Enhancements From W-Systems

See our favorite enhancements to help you work faster and smarter in Sugar

Jul 29

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Aug 04
Web Training

Admin Quick Start for Experienced CRM Administrators

This introductory course provides new Administrators who are familiar with other CRMs the skills necessary to start administering Sugar.

Webinar

Social Media Analytics using Amazon QuickSight

Learn how to connect data sources, data preparation, data visualization, and collaboration with Amazon QuickSight.

Recent Releases

June 30, 2020

Amazon QuickSight June 2020 Update

The Amazon QuickSight update for June 2020 includes the launch of Histogram, new languages, cross region APIs and more.

June 12, 2020

Sugar Mobile 21.0 for Android

Sugar Mobile 21.0 for Android includes Process dashlet improvements, the ability to select your desired app for mapping options, and tappable line items in quotes.

View All Releases
Trustpilot