Managing Relationships Means Mastering Data

You don’t have to be a data scientist (or a millionaire) to see the benefits of your data. Work with W-Systems to extract, process, and visualize your organization's valuable data with our business intelligence services.

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W-Systems are Business Intelligence Experts

Gain insight into your customer and an edge over your competitors by surfacing the right data for your sales and marketing teams. With W-Systems Business Intelligence solutions such as Amazon QuickSight, you can blend data from different sources, build complex visualizations of data, and process large data sets without bogging down your CRM system. Put us to the test, we love a challenge.

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The Path to Business Intelligence Success

Data Extraction

Is your data spread around multiple platforms? With Business Intelligence, you can aggregate it in one place and display it in easy-to-read charts and reports.

Data Processing

Do you have a wealth of data but don't know how it could help your business? Our Business Intelligence tools can help you sift through it and see the information management needs.

Data Visualization

Stop setting up reports and charts in multiple spreadsheet files—Business Intelligence solutions enable you to build beautiful charts and have them displayed in any application you need them to be.

Data Quality

Sync your database(s) with a Business Intelligence platform and make sure you present the most up-to-date company performance data to management in your reports!

The First Business Intelligence Service for Everyone in Your Organization

Amazon QuickSight is a fast, cloud-powered business intelligence (BI) service that makes it easy for you to deliver insights to everyone in your organization.

With the industry's first pay-per-session billing model, you only pay for what you use. This allows you to give all of your users access to the data they need without expensive per-seat licenses.

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Time Series KPIs in SugarCRM

With wBenchmark, you can define, capture and visualize Key Performance Indicators (KPIs) inside Sugar.

wBenchmark adds the unique capability to capture and store KPIs from any Sugar standard or user-defined modules at specific points in time such as daily, weekly, monthly, quarterly, and yearly periods.

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Workflows for Non-Technical Business Managers

Using this solution, you can orchestrate not only your customer-­‐facing processes but also manage your internal processes such as Territory Planning and Account Planning. You can even build smaller journeys within the overall customer lifecycle such as onboarding.

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#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. It's lean, fast and integrates with anything. Sugar's modern process tool, Advanced Workflow, allows non-technical managers to build out automated process in CRM. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

Learn About Sugar Advanced Workflow Start Your Free Trial

Featured Case Studies

Latest from our Blog

Intern Investigates: How Does a Document Automation Company Manage Sales & Marketing Productivity?

August 15th, 2019   •   4 minute read

In this blog, I will summarize what I learned from the experts and uncover Docusign’s secret to sales and marketing success.

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How to Quickly Create Documents in Sugar Using wDocs’ New Template Builder

August 13th, 2019   •   4 minute read

You asked, we delivered — wDocs now includes a Template Builder so you can start generating documents from Sugar in no time!

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Release RoundUp: Sugar 9.1

August 9th, 2019   •   6 minute read

The latest release of SugarCRM is Sugar 9.1. This summer release is jam-packed with great new features, and an exciting new product launch.

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Introducing the New SugarCRM

August 2nd, 2019   •   6 minute read

SugarCRM has unveiled The New Sugar, a firm move in the realm of customer experience (CX), with new business solutions and a brand new website!

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5 Business Intelligence Dashlets for SugarCRM

August 1st, 2019   •   4 minute read

In this blog, I break down all five of our business intelligence dashlets for SugarCRM and how they can improve your business.

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SugarConnection: The Exclusive Event for SugarCRM Customers

July 25th, 2019   •   3 minute read

A preview of what to expect at SugarCRM's newly announced event of the year: SugarConnection.

Read More

Training & Events

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Aug 20

Introduction to Sugar for End Users

This live virtual class will provide you with the tools necessary to use Sugar as a new End User.

Aug 27

Sugar Reporting

This live-virtual class will teach you how to use Sugar's Reports module to run the reports you need quickly and efficiently.

Aug 29

Sugar Administration - Advanced (Multi-Day Class)

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Sep 10

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

Sep 12

2019 Symitar Educational Conference & TechConnect

Innovative solutions and strategies from the best and brightest in financial services.

Sep 16
Sugar University

“New” Sugar Overview: Get to know our New Products and Summer ‘19 Release

Learn about Sugar's new product offerings as well as some of the great enhancements included in the Summer '19 release for Sugar Professional and Sugar Enterprise customers.

Sugar University

What’s New in Sugar 9.0

Sugar 9.0 was released on April 5, 2019. This video will give you an overview of the new features and functionality available in this release.

Webinar

Social Media Analytics using Amazon QuickSight

Learn how to connect data sources, data preparation, data visualization, and collaboration with Amazon QuickSight.

Webinar

Introduction to Amazon QuickSight: Business Analytics for Everyone

Learn how the new Amazon QuickSight pay-per-session pricing is designed to save you even more money.

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