Managing Relationships Means Mastering Data

You don’t have to be a data scientist (or a millionaire) to see the benefits of your data. Work with W-Systems to extract, process, and visualize your organization's valuable data with our business intelligence services.

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Business Intelligence BI Amazon QuickSight wBenchmark SugarCRM Addoptify

W-Systems are Business Intelligence Experts

Gain insight into your customer and an edge over your competitors by surfacing the right data for your sales and marketing teams. With W-Systems Business Intelligence solutions such as Amazon QuickSight, you can blend data from different sources, build complex visualizations of data, and process large data sets without bogging down your CRM system. Put us to the test, we love a challenge.

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The Path to Business Intelligence Success

Data Extraction

Is your data spread around multiple platforms? With Business Intelligence, you can aggregate it in one place and display it in easy-to-read charts and reports.

Data Processing

Do you have a wealth of data but don't know how it could help your business? Our Business Intelligence tools can help you sift through it and see the information management needs.

Data Visualization

Stop setting up reports and charts in multiple spreadsheet files—Business Intelligence solutions enable you to build beautiful charts and have them displayed in any application you need them to be.

Data Quality

Sync your database(s) with a Business Intelligence platform and make sure you present the most up-to-date company performance data to management in your reports!

The First Business Intelligence Service for Everyone in Your Organization

Amazon QuickSight is a fast, cloud-powered business intelligence (BI) service that makes it easy for you to deliver insights to everyone in your organization.

With the industry's first pay-per-session billing model, you only pay for what you use. This allows you to give all of your users access to the data they need without expensive per-seat licenses.

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Time Series KPIs in SugarCRM

With wBenchmark, you can define, capture and visualize Key Performance Indicators (KPIs) inside Sugar.

wBenchmark adds the unique capability to capture and store KPIs from any Sugar standard or user-defined modules at specific points in time such as daily, weekly, monthly, quarterly, and yearly periods.

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SugarCRM Sugar Discover Sales Revenue Analytics

Revenue Analytics Has Never Been so Easy — or So Thorough

Sugar Discover is a radical new approach to customer analytics that makes it incredibly fast and easy to extract insight from your Sugar data.

Sugar Discover surfaces what’s important now, automatically alerting you to changes in key metrics that are trending significantly above or below target, or that break from historical patterns. With Discover, there is no need to build and maintain your own analytical database, no need to learn SQL, no need to run ETL processes, no need to learn complicated general-purpose BI tools, and no need to hire expensive technical resources. 

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Workflows for Non-Technical Business Managers

Using this solution, you can orchestrate not only your customer-­‐facing processes but also manage your internal processes such as Territory Planning and Account Planning. You can even build smaller journeys within the overall customer lifecycle such as onboarding.

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SugarCRM Customer Experience CX CRM

#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. It's lean, fast and integrates with anything. Sugar's modern process tool, SugarBPM, allows non-technical managers to build out automated processes in CRM. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

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Featured Case Studies

Latest from our Blog

A Better Way to Track and Report on Marketing Interactions in Sugar

February 25th, 2020   •   6 minute read

Problem: your sales team doesn’t log into your Marketing software to check on lead interactions. Solution: bring the interactions to them, directly in Sugar!

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4 New Features in wMobile for SugarCRM

February 21st, 2020   •   4 minute read

We updated wMobile for SugarCRM to support even more Sugar enhancements, including cloud storage support, report charts, file attachments, and more!

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Release RoundUp: Sugar 9.3 (Winter ‘20)

February 6th, 2020   •   7 minute read

The latest release of Sugar, known Winter ‘20 is a Sugar Cloud release that has several awesome updates. Here’s our Release RoundUp for Sugar 9.3!

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Top 4 Business Intelligence Add-Ons for Sugar

January 28th, 2020   •   6 minute read

Improve your organization’s business intelligence capabilities with these four add-ons for your Sugar Instance and boost your company revenue!

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Our 5 Sugar Tools to Boost Sales in 2020

January 22nd, 2020   •   4 minute read

It’s the new year and now is the perfect time to dive into our five favorite Sugar tools that will boost your sales in 2020.

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How to Close More Deals This Year: 5 Must-Have Tools

January 17th, 2020   •   6 minute read

Discover the allies that we think you should include in your daily work routine to achieve your targets successfully.

Read More

Training & Events

RamQuest User Group 2020

RamQuest User Group is a unique opportunity for Title Industry members to be heard and communicate with one another.

Mar 02

PACK Expo East 2020

With its convenient Philadelphia location and cutting-edge technology from 400 top suppliers, PACK EXPO East is your East Coast connection to packaging innovation.

Mar 03

Sugar Administration - Advanced (Multi-Day Class)

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Mar 03

Introduction to SugarBPM/Advanced Workflow

This course is for administrators who would like to explore SugarBPM/Advanced Workflow and all it has to offer.

Mar 17

Working with Sugar Studio

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Mar 19
Sugar University

Get Started Using Sugar for Sales

Learn the essentials of using Sugar as a Sugar sales business user.

Webinar

Social Media Analytics using Amazon QuickSight

Learn how to connect data sources, data preparation, data visualization, and collaboration with Amazon QuickSight.

Recent Releases

February 24, 2020

SugarCRM Mobile 17.0 for Android

Sugar Mobile 17.0 for Android includes Comment Log improvements and addresses issues found in previous versions.

February 24, 2020

Sugar Mobile SDK 17.0

The latest Mobile SDK release is compatible with Sugar Mobile 17.0 and is available for SugarCRM customers or SugarCRM OEM Partners.

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