Managing Relationships Means Mastering Data

You don’t have to be a data scientist (or a millionaire) to see the benefits of your data. Work with W-Systems to extract, process, and visualize your organization's valuable data with our business intelligence services.

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W-Systems are Business Intelligence Experts

Gain insight into your customer and an edge over your competitors by surfacing the right data for your sales and marketing teams. With W-Systems Business Intelligence solutions such as Amazon QuickSight, you can blend data from different sources, build complex visualizations of data, and process large data sets without bogging down your CRM system. Put us to the test, we love a challenge.

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The Path to Business Intelligence Success

Data Extraction

Is your data spread around multiple platforms? With Business Intelligence, you can aggregate it in one place and display it in easy-to-read charts and reports.

Data Processing

Do you have a wealth of data but don't know how it could help your business? Our Business Intelligence tools can help you sift through it and see the information management needs.

Data Visualization

Stop setting up reports and charts in multiple spreadsheet files—Business Intelligence solutions enable you to build beautiful charts and have them displayed in any application you need them to be.

Data Quality

Sync your database(s) with a Business Intelligence platform and make sure you present the most up-to-date company performance data to management in your reports!

The First Business Intelligence Service for Everyone in Your Organization

Amazon QuickSight is a fast, cloud-powered business intelligence (BI) service that makes it easy for you to deliver insights to everyone in your organization.

With the industry's first pay-per-session billing model, you only pay for what you use. This allows you to give all of your users access to the data they need without expensive per-seat licenses.

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Time Series KPIs in SugarCRM

With wBenchmark, you can define, capture and visualize Key Performance Indicators (KPIs) inside Sugar.

wBenchmark adds the unique capability to capture and store KPIs from any Sugar standard or user-defined modules at specific points in time such as daily, weekly, monthly, quarterly, and yearly periods.

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SugarCRM Sugar Discover Sales Revenue Analytics

Revenue Analytics Has Never Been so Easy — or So Thorough

Sugar Discover is a radical new approach to customer analytics that makes it incredibly fast and easy to extract insight from your Sugar data.

Sugar Discover surfaces what’s important now, automatically alerting you to changes in key metrics that are trending significantly above or below target, or that break from historical patterns. With Discover, there is no need to build and maintain your own analytical database, no need to learn SQL, no need to run ETL processes, no need to learn complicated general-purpose BI tools, and no need to hire expensive technical resources. 

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Workflows for Non-Technical Business Managers

Using this solution, you can orchestrate not only your customer-­‐facing processes but also manage your internal processes such as Territory Planning and Account Planning. You can even build smaller journeys within the overall customer lifecycle such as onboarding.

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SugarCRM Customer Experience CX CRM

#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. It's lean, fast and integrates with anything. Sugar's modern process tool, Advanced Workflow, allows non-technical managers to build out automated processes in CRM. That's why more are ditching legacy systems and choosing Sugar to build better business relationships.

Learn About Sugar Advanced Workflow Start Your Free Trial

Featured Case Studies

Latest from our Blog

Transparency Has a New Name: Sugar System Audit Module

November 14th, 2019   •   4 minute read

Have you wanted more transparency into all the changes within your Sugar instance? Now you can with the Sugar System Audit Module.

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Make Marketing Look Easy

November 13th, 2019   •   6 minute read

Boost your marketing strategy with Sugar Market, the all-in-one marketing tool from SugarCRM that makes marketing...well...easy.

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Release RoundUp: Sugar 9.2

November 12th, 2019   •   7 minute read

Sugar’s latest release, Fall ‘19 (9.2) is a cloud-only release that has some awesome updates and features. Here’s our Release RoundUp for Sugar 9.2!

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5 Things that Every CRM Should Have

November 11th, 2019   •   6 minute read

Check out W-Systems’ CRM Impact Score, a tool designed to help you shine a light on how effectively you are maximizing the use of your CRM platform.

Read More

4 Reasons We Love Sugar Connect

November 5th, 2019   •   4 minute read

Learn how to easily track and manage your Sugar activities and customer information right from G Suite or Office 365 with Sugar Connect.

Read More

Top 5 Expert Tips on Keeping Sugar Secure

October 31st, 2019   •   7 minute read

October is Cybersecurity Awareness Month, so we have 5 expert tips to help you secure Sugar and keep all of your digital assets safe.

Read More

Training & Events

Working with Sugar Studio

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Nov 21

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Dec 03

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

Dec 05

Introduction to Sugar for End Users

This live virtual class will provide you with the tools necessary to use Sugar as a new End User.

Dec 17

Sugar Reporting

This course is for any Sugar user that is looking to learn how to run reports efficiently in Sugar

Dec 19
Sugar University

What’s New in Sugar 9.2

Learn about what's included in Sugar's latest release of Sugar Sell, Sugar Market, Sugar Serve, Enterprise, Professional, Hint, and Mobile.

Sugar University

How to use Sugar Serve

This course covers the essentials of using Sugar Serve.

Webinar

Social Media Analytics using Amazon QuickSight

Learn how to connect data sources, data preparation, data visualization, and collaboration with Amazon QuickSight.

Webinar

Introduction to Amazon QuickSight: Business Analytics for Everyone

Learn how the new Amazon QuickSight pay-per-session pricing is designed to save you even more money.

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