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From Ideas to Detailed Specifications

We work very closely with you to determine your use cases and goals, and to transform your ideas into technical specifications for our developers.

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Design & Implementation

Design & Implementation Services

When it comes to software consulting, our industry expertise and software experience enable us to bring out the best from your software’s standard functionality.

During the Design & Implementation phase of your project, we will work very closely with you to determine your goals and use cases, and we will transform your ideas into detailed technical specifications for our team of developers.

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The Path to Design & Implementation Success

Tenured Team

Our team has completed over 1,000 software implementations, so you can rest assured our team will use industry specific knowledge to guide your deployment.

Innovative Solutions

Our team of problem solvers will work creatively to come up with innovative solutions to your business problems.

Cost Effective Design

We’ll maximize the use of the software platforms standard functionality and then customize the rest.

Detailed Discovery

We will diligently spend time reviewing your requirements so that we can create technical specs for your project that meet your expectations.

CRM - SugarCRM, wMobile for GoldMine CRM, GoldMine CRM

Your CRM Should Make More Money Than It Costs

With CRM at the center of sales and marketing solutions, we’re making low ROI a thing of the past. W-Systems works with leading partners including SugarCRM and GoldMine to build its customers sales and marketing solutions based on CRM.

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Marketing: Act-On, Costant Contact, Salesforce Pardot, Salesfusion, ThriveHive

Build Engagement, Drive Conversions, and Prove Revenue

Convert more leads, enable your sales reps, and align your sales and marketing teams with our marketing services and tools. With Marketing solutions and services like Act-On, you can reach the right buyers and convert more leads.

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Document Automation: DocuSign Electronic Signature, wDocs for SugarCRM, wDrive for SugarCRM

Go Paperless and Accelerate Your Business

Automate document processes, collect electronic signatures, and speed up your sales cycle. We build Document Automation solutions within your CRM and then work with best in class tools such as DocuSign, wDocs, and wDrive to help you further automate your document creation and storage processes.

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Business Intelligence: Amazon QuickSight, wBenchmark, Addoptify Customer Journey Plug-In for SugarCRM

Managing Relationships Means Mastering Data

You don’t have to be a data scientist (or a millionaire) to see the benefits of your data. With Business Intelligence solutions such as Amazon QuickSight and wBenchmark, you can blend data from different sources, build complex visualizations of data, and process large data sets without bogging down your CRM system.

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Communications: Vonage Business, Riva CRM Integration, Collabspot

Collect Communication Data in One Central Location

Collect and manage communications data without driving your team crazy with Vonage, a full-featured business phone and VoIP system and email integration with Riva CRM Integration or Collabspot.

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Cloud Computing: Amazon Web Services (AWS)

Build and Scale Your Business on Amazon

W-Systems offers reliable, scalable, and inexpensive cloud computing services including app hosting, storage, analytics, or security and compliance services. Our partnership with Amazon Web Services (AWS) allows you to run your software on a secure and scalable platform that is engineered to meet the needs of any organization.

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Translating Your Business Needs to Technical Specifications

"The solution design document is your guide and W-Systems guide to how we are going to meet the needs uncovered during the discovery process. It’s a guide book for translating your business needs into technical specifications that developers can use."

Chris Meyer, Consulting Manager

Striving for a Thriving Garden Mentality

“When implementing a CRM platform, we often strive for a garden mentality—If you just buy a bunch of seeds, throw them in the dirt and walk away, you aren’t going to get much fruit back from that garden. It’s not just about the deployment, but the ongoing work of watering, weeding and turning over the soil. It’s the constant attention to the garden that is going to produce the most fruit.”

Dennis Smith, VP of Sales

Featured Customers


W-Systems looked at our website, took some of our information and built that into an example of how we could potentially utilize the system. They met me where I was, and I liked the visual clarity they provided. I think it was a very good investment on the front end to show us what could be.
Catherine Hall Senior Vice President and Chief Operating Officer, New York Restoration Project

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W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.
Avi Bar National Sales Manager, American Specialties Inc.

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