W-Systems joins SugarCRM! Read Blog

From Ideas to Detailed Specifications

We work very closely with you to determine your use cases and goals, and to transform your ideas into technical specifications for our developers.

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Design & Implementation

Design & Implementation Services

When it comes to software consulting, our industry expertise and software experience enable us to bring out the best from your software’s standard functionality.

During the Design & Implementation phase of your project, we will work very closely with you to determine your goals and use cases, and we will transform your ideas into detailed technical specifications for our team of developers.

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The Path to Design & Implementation Success

Tenured Team

Our team has completed over 1,000 software implementations, so you can rest assured our team will use industry specific knowledge to guide your deployment.

Innovative Solutions

Our team of problem solvers will work creatively to come up with innovative solutions to your business problems.

Cost Effective Design

We’ll maximize the use of the software platforms standard functionality and then customize the rest.

Detailed Discovery

We will diligently spend time reviewing your requirements so that we can create technical specs for your project that meet your expectations.

CRM - SugarCRM, wMobile for GoldMine CRM, GoldMine CRM

Your CRM Should Make More Money Than It Costs

CRM is the tool that brings all your software together by providing users with one place to access tailored and predictive information. See how SugarCRM is pioneering the new customer experience (CX) standard with high-definition CX, powering a customer view with crystal-clear fidelity.

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Marketing: Act-On, Costant Contact, Salesforce Pardot, Salesfusion, ThriveHive

Build Engagement, Drive Conversions, and Prove Revenue

With Sugar Market, you can reach the right buyers and convert more leads. It also natively integrates with the 7 most common CRMs. An integrated CRM and marketing automation solution will help you end the he-said-she-said battle between your sales and marketing teams.

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Document Automation: DocuSign Electronic Signature, wDocs for SugarCRM, wDrive for SugarCRM

Go Paperless and Accelerate Your Business

Document strategy is often overlooked, but we view it as an area of low hanging fruit where we can ramp up your productivity and shorten your sales cycle. We build out document automation in your CRM and then work with best in class tools such as wDocs and wDrive to help you further automate your document creation and storage processes.

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Business Intelligence: Amazon QuickSight, wBenchmark, Addoptify Customer Journey Plug-In for SugarCRM

Managing Relationships Means Mastering Data

Gain insight into your customer and an edge over your competitors by surfacing the right data for your business. With Sugar Discover, you can leverage time-aware analytics without the expensive implementation of a BI tool.

W-Systems Business Intelligence solutions such as wBenchmark, and Addoptify's Customer Journey Plug-In for Sugar can help you blend data from different sources, build complex visualizations of data, and process large data sets without bogging down your CRM system.

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Communications: Vonage Business, Riva CRM Integration, Collabspot

Collect Communication Data in One Central Location

There is a better way to collect and distribute interactions data without adding time-consuming burdens on your staff or managers. Using Sugar Connect’s Google Workplace (formerly G Suite) and Office 365 email integration with Sugar involves platforms you are already familiar with, and tools almost everyone in your organization already understands.

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Cloud Computing: Amazon Web Services (AWS)

Build and Scale Your Business on Amazon

W-Systems offers reliable, scalable, and inexpensive cloud computing services including app hosting, storage, analytics, or security and compliance services. Our partnership with Amazon Web Services (AWS) allows you to run your software on a secure and scalable platform that is engineered to meet the needs of any organization.

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Translating Your Business Needs to Technical Specifications

"The solution design document is your guide and W-Systems guide to how we are going to meet the needs uncovered during the discovery process. It’s a guide book for translating your business needs into technical specifications that developers can use."

Chris Meyer, Consulting Manager

Striving for a Thriving Garden Mentality

“When implementing a CRM platform, we often strive for a garden mentality—If you just buy a bunch of seeds, throw them in the dirt and walk away, you aren’t going to get much fruit back from that garden. It’s not just about the deployment, but the ongoing work of watering, weeding and turning over the soil. It’s the constant attention to the garden that is going to produce the most fruit.”

Dennis Smith, VP of Sales

Featured Customers

Resources

W-Systems looked at our website, took some of our information and built that into an example of how we could potentially utilize the system. They met me where I was, and I liked the visual clarity they provided. I think it was a very good investment on the front end to show us what could be.
Catherine Hall Senior Vice President and Chief Operating Officer, New York Restoration Project

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W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.
Avi Bar National Sales Manager, American Specialties Inc.

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