Vonage for SugarCRM

The Vonage Business integration for Sugar provides a rich, easy to use and intuitive interface that helps your business be more productive on desktop and on your employees' mobile devices.

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SugarCRM Integration

Built for Customer Engagement. Engineered for Productivity

Vonage integrations are built from the network up, providing efficiency, reliability, and enhanced quality of service for your SugarCRM tasks.

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Get More Out of SugarCRM

Effortlessly integrate your voice interactions into your key SugarCRM workflows.

Vonage for SugarCRM Integration provides a rich, easy to use and intuitive interface that helps your business be more productive on desktop and on your employees mobile devices.

  • No client-side installation
  • Richer data interactions across business applications
  • Supported on most browsers including Edge, Chrome, and Firefox
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Automated Call Logging

Automatically log all incoming and outgoing calls through SugarCRM when the caller ID or clicked number is matched to a SugarCRM contact or lead.
 

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Click-to-Dial

Click to dial any phone number appearing in SugarCRM through your Vonage Business phone system. The app also ties the call record to the corresponding contact in SugarCRM.
 

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Call Note Taking & Tasks

Note taking for inbound/outbound calls are captured in call activities. From the same screen pop up, you can schedule next calls or tasks.
 

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Incoming/Outbound Screen Pops

Screen pops let you know who’s calling and provide relevant account details from SugarCRM. Quickly create contacts or lead while on the call with new customers.
 

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Getting Started

Using Vonage for SugarCRM integration requires a supported web browser, the Vonage Integration Suite application, an active Vonage Business account and a SugarCRM account

Customers can activate SugarCRM integration within their Admin Portal or by calling the Vonage support team. 

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Vonage Business starting from $25 per user per month

20+ Years of Happy Clients

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Stellar Service

We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.

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Second to None

We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.

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CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

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