Recording employee phone calls is better with Vonage Business. Get private storage in the cloud. Customize your call recording options. Maximize accountability and get assurance of accuracy.
Works with VoIP desk phone or mobile app.
Easily implement into contact centers and employee training.
Meets regulatory requirements for various compliances.
Easily play back calls or send audio files via email. With On-Demand Call Recording each extension has full control over their recordings management on the User Portal. Available with Business Cloud. Enterprise call recording offers Vonage Enterprise customers similar robust recording capabilities also available at competitive rates.
With On-Demand, Company-Wide, and Enterprise call recording, every recorded call is organized and available for easy access thanks to online portals on the Vonage cloud. Search call logs by extension or client account. Easily send recordings via email. Alter rules and download or delete recordings to make space in the archive, and so much more.
With Company-Wide Call Recording, you can schedule rules and recording parameters for your entire office. Store your recordings in a password-protected archive, or easily distribute them through the admin portal.
Employee monitoring helps train better with three key capabilities: listen in, to monitor a call: whisper, to speak only to them: and barge, to step in for support.
"Company Call Recording is a feature that goes straight to the bottom line."Lee Rosen Owner at Rosen Law Firm
Vonage Business starting from $25 per user per month