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Next-Level Customer Relationship Management

The #1 rated Sales CRM solution across all major vendors.

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Sugar Sell

Sugar Sell is a new CRM application part of SugarCRM suite.

Make Every Sales Rep a Top Performer

Sugar Sell gives you what other customer management software solutions wish they could: the guarantee of an outstanding user experience. Sugar continues to hold the #1 ranking for satisfaction, reliability and tech support in PCMag’s Business Choice Awards, and is the only CRM people would strongly recommend to peers.

The real power of the Sugar platform is in the story that it tells — about your customers, your company and the future of your business. It’s the customer experience solution to use when you want to empower every employee with the right information, at the right time, before they even ask.

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Change Your Customer’s Experience for the Better

Get At-a-Glance Insights

Extract the exact insights you need, through the activities you’re already doing daily. Sugar’s at-a-glance reporting and personalized dashboards make it easy to track activities, forecast sales, uncover business trends and monitor progress.

Integrate With Everything

Integrate your everyday tools, from email and calendars to online meetings and social media apps, so sales opportunities will follow wherever you go. Plus, integrate seamlessly with Sugar Market and Sugar Serve for a complete customer view.

Take It on the Go

Stay on top of every deal and access all of your data — no matter where you go or what device you use. Millions of users rely on the Sugar Sell mobile app to use their favorite features on smartphones and tablets, even when being on the road means going offline.

Everything You Need to Build Better Customer Relationships

You’re already creating a treasure trove of customer information. Isn’t it time you put it to great use? Sugar takes the customer data you generate daily — every email you send, each account update you make, all the social media interactions you create — to paint a crystal clear picture of your customer’s journey. With a simple interface focused on the features that matter most to sales reps, you’ll always have instant access to the exact insights you need.

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Spend Less Time on Digging and Data Entry

Automatically gather and analyze actionable insights from a broad range of social and business data sources, all with just a name and email. Then get important updates on key accounts with real-time push notifications and alerts.

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Stay Ahead of Customer Needs

Effortlessly map out each individual customer journey, from the first time someone hears from sales to the day you start sending satisfaction surveys. It’s the easiest, fastest way to help employees stay on top of their game — and ensure every sales rep is ready to deliver the right message to the right person, at just the right time.

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Get More Out of Your Email

Keep track of your most critical customer interactions and information, without ever leaving Gmail. Sugar Sell lets you sync calendars, track emails, monitor social media activities and more. You can seamlessly manage tasks, opportunities, and cases as you communicate with customers, and save emails to your CRM with a single click — no need to copy, paste or open another app.

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SugarCRM gives users the tools they need to create lifelong customers, including the only sales automation product with a built-in renewals console designed to meet the unique requirements of subscription-based businesses.

Finally. Sales Automation for Subscription Businesses

Never lose a renewal opportunity with Sugar Sell’s renewal console providing built-in support for subscription-based sales. Nurture ongoing customer relationships and benefit from no-touch technology with automatic renewal pipeline creation. Sell’s console makes it easy to manage subscription accounts, the status of your current quarter’s renewal pipeline, and individual renewal opportunities.

Put Important Activities on Autopilot

Automate your most complex business processes with drag-and-drop ease. Use SugarBPM™ to get quotes reviewed and approved, route leads based on company size or customer location, generate email templates and so much more.

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The best combination of features and functionality, and customizability we’ve found in the market.
Peter Tew Senior Product Manager, Backcountry

Sugar Sell starting from $80 per user/month

20+ Years of Happy Clients

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There Will Be Issues!

I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!

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Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

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The Entire Team Works Hard

The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!

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Great CRM Partner!

We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.

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Second to None

We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.

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Simply Amazing!

W-Systems has been truly amazing. The staff is extremely knowledgeable and friendly. They really go the extra mile to help you through the process, and always do their best to make your vision a reality instead of just taking the easy way out. We are super pleased and look forward to continued business together.

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An Excellent Partner for Enhancements and Resources

Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++

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Excellent Experience Implementing SugarCRM

W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.

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Instrumental in our Upgrade

Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.

Latest from our Blog

A Bright Future with SugarCRM

November 5th, 2020   •   2 minute read

We are pleased to announce we’ve been acquired by Sugar and are officially joining forces to help our customers create customers for life.

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11 Practical Steps for Migrating from Email Marketing to Marketing Automation

October 29th, 2020   •   10 minute read

Learn how to leverage Sugar Market's features for a smooth migration from email marketing to marketing automation!

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Release RoundUp: Sugar Q4 2020 (10.2)

October 23rd, 2020   •   9 minute read

The latest release of Sugar, known as Sugar Q4 2020 is a SugarCloud release that introduces several awesome updates. Here’s our Release RoundUp for Sugar 10.2!

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SugarConnected 2020 Recap: The Next Frontier in Customer Experience

October 20th, 2020   •   9 minute read

Even in a virtual environment, SugarConnected 2020 was full of news and announcements for Sugar customers. Learn what SugarCRM has in store for you in 2021.

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SugarCRM Among the Top 5 Enterprise CRM Leaders

September 16th, 2020   •   5 minute read

Thanks to its extended CRM features, flexibility, and customization potential, SugarCRM is among Destination CRM’s top 5 Enterprise CRM leaders in 2020.

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Accelerate Sales and Boost CX with Sugar Sell’s Renewals Console

September 11th, 2020   •   5 minute read

How effectively are you managing subscription renewals? Sugar Sell helps you automate operations, drive higher revenue, and create customers for life!

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Training & Events

Sugar University

How to Use Sugar Sell

This course is designed to provide a basic introduction to Sugar Sell for end-users.

Recent Releases

October 12, 2020

Sugar Mobile SDK 25.0

The latest Mobile SDK release is compatible with Sugar Mobile 25.0 and is available for SugarCRM customers or SugarCRM OEM Partners.

October 07, 2020

Sugar Mobile 25.0 for Android

Sugar Mobile 25.0 for Android includes the ability to resize uploaded images and the addition of the Messages module for Sugar Serve users.

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