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Next-Level Customer Relationship Management

The #1 rated Sales CRM solution across all major vendors.

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Sugar Sell

Sugar Sell is a new CRM application part of SugarCRM suite.

Make Every Sales Rep a Top Performer

Sugar Sell gives you what other customer management software solutions wish they could: the guarantee of an outstanding user experience. Sugar continues to hold the #1 ranking for satisfaction, reliability and tech support in PCMag’s Business Choice Awards, and is the only CRM people would strongly recommend to peers.

The real power of the Sugar platform is in the story that it tells — about your customers, your company and the future of your business. It’s the customer experience solution to use when you want to empower every employee with the right information, at the right time, before they even ask.

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Change Your Customer’s Experience for the Better

Get At-a-Glance Insights

Extract the exact insights you need, through the activities you’re already doing daily. Sugar’s at-a-glance reporting and personalized dashboards make it easy to track activities, forecast sales, uncover business trends and monitor progress.

Integrate With Everything

Integrate your everyday tools, from email and calendars to online meetings and social media apps, so sales opportunities will follow wherever you go. Plus, integrate seamlessly with Sugar Market and Sugar Serve for a complete customer view.

Take It on the Go

Stay on top of every deal and access all of your data — no matter where you go or what device you use. Millions of users rely on the Sugar Sell mobile app to use their favorite features on smartphones and tablets, even when being on the road means going offline.

Everything You Need to Build Better Customer Relationships

You’re already creating a treasure trove of customer information. Isn’t it time you put it to great use? Sugar takes the customer data you generate daily — every email you send, each account update you make, all the social media interactions you create — to paint a crystal clear picture of your customer’s journey. With a simple interface focused on the features that matter most to sales reps, you’ll always have instant access to the exact insights you need.

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Spend Less Time on Digging and Data Entry

Automatically gather and analyze actionable insights from a broad range of social and business data sources, all with just a name and email. Then get important updates on key accounts with real-time push notifications and alerts.

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Stay Ahead of Customer Needs

Effortlessly map out each individual customer journey, from the first time someone hears from sales to the day you start sending satisfaction surveys. It’s the easiest, fastest way to help employees stay on top of their game — and ensure every sales rep is ready to deliver the right message to the right person, at just the right time.

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Get More Out of Your Email

Keep track of your most critical customer interactions and information, without ever leaving Gmail. Sugar Sell lets you sync calendars, track emails, monitor social media activities and more. You can seamlessly manage tasks, opportunities, and cases as you communicate with customers, and save emails to your CRM with a single click — no need to copy, paste or open another app.

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SugarCRM gives users the tools they need to create lifelong customers, including the only sales automation product with a built-in renewals console designed to meet the unique requirements of subscription-based businesses.

Finally. Sales Automation for Subscription Businesses

Never lose a renewal opportunity with Sugar Sell’s renewal console providing built-in support for subscription-based sales. Nurture ongoing customer relationships and benefit from no-touch technology with automatic renewal pipeline creation. Sell’s console makes it easy to manage subscription accounts, the status of your current quarter’s renewal pipeline, and individual renewal opportunities.

Put Important Activities on Autopilot

Automate your most complex business processes with drag-and-drop ease. Use SugarBPM™ to get quotes reviewed and approved, route leads based on company size or customer location, generate email templates and so much more.

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Sugar Sell Resources

Sugar Sell comes with a wide range of out-of-the-box (OOB) features, capabilities, and functionalities.

Sugar Sell Datasheet

Take a look at Sugar Sell's core features and capabilities.

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W-Systems knows Sugar Sell inside out, and with hundreds of  CRM  software implementations under its belt, it is perfectly equipped to help, guide, and support companies of any industry and size to correctly approach and execute the adoption of Sugar Sell

Best Practices for CRM User Adoption

In this white paper, learn 10 key points when implementing a new CRM system to avoid project failure and increase user adoption.

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The best combination of features and functionality, and customizability we’ve found in the market.
Peter Tew Senior Product Manager, Backcountry
W-Systems is a SugarCRM Elite Partner award winning of the SugarCRM Global Reseller of the Year

Sugar Sell starting from $80 per user/month

20+ Years of Happy Clients

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Stellar Service

We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.

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Excellent Experience Implementing SugarCRM

W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.

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Second to None

We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.

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Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

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Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

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The Entire Team Works Hard

The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!

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W-Systems is Wonderful!

W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.

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Good Integrator to Work With

W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.

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Great CRM Partner!

We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.

Latest from our Blog

SugarCRM Among the Top 5 Enterprise CRM Leaders

September 16th, 2020   •   5 minute read

Thanks to its extended CRM features, flexibility, and customization potential, SugarCRM is among Destination CRM’s top 5 Enterprise CRM leaders in 2020.

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Accelerate Sales and Boost CX with Sugar Sell’s Renewals Console

September 11th, 2020   •   5 minute read

How effectively are you managing subscription renewals? Sugar Sell helps you automate operations, drive higher revenue, and create customers for life!

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What is Customer Experience (CX), and How Can You Improve It?

August 19th, 2020   •   8 minute read

How customer-centric is your brand? Are you exceeding your customers’ expectations, or rather doing barely enough to remain a valid option for them?

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Sugar’s latest release, Q3 2020 is a cloud-only release packed with awesome updates and features. Here’s our Release RoundUp for Sugar 10.1!

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Release RoundUp: Sugar Q2 2020 (10.0)

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The latest release of Sugar is packed with great new features but it also introduces Sugar Integrate, a new platform that will benefit all Sugar users.

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Training & Events

Sugar University

How to Use Sugar Sell

This course is designed to provide a basic introduction to Sugar Sell for end-users.

Recent Releases

September 15, 2020

Sugar Mobile SDK 24.0

The latest Mobile SDK release is compatible with Sugar Mobile 24.0 and is available for SugarCRM customers or SugarCRM OEM Partners.

September 15, 2020

Sugar Mobile 24.0 for Android

Sugar Mobile 24.0 for Android includes the ability to create, edit, and save custom list view filters directly in the app.

View All Releases
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