Next-Level Customer Relationship Management

The #1 rated Sales CRM solution across all major vendors.

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Sugar Sell

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Make Every Sales Rep a Top Performer

Sugar Sell gives you what other customer management software solutions wish they could: the guarantee of an outstanding user experience. Sugar continues to hold the #1 ranking for satisfaction, reliability and tech support in PCMag’s Business Choice Awards, and is the only CRM people would strongly recommend to peers.

The real power of our platform is in the story that it tells — about your customers, your company and the future of your business. It’s the customer experience solution to use when you want to empower every employee with the right information, at the right time, before they even ask.

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Change Your Customer’s Experience for the Better

Get At-a-Glance Insights

Extract the exact insights you need, through the activities you’re already doing daily. Sugar’s at-a-glance reporting and personalized dashboards make it easy to track activities, forecast sales, uncover business trends and monitor progress.

Integrate With Everything

Integrate your everyday tools, from email and calendars to online meetings and social media apps, so sales opportunities will follow wherever you go. Plus, integrate seamlessly with Sugar Market and Sugar Serve for a complete customer view.

Take It on the Go

Stay on top of every deal and access all of your data — no matter where you go or what device you use. Millions of users rely on the Sugar Sell mobile app to use their favorite features on smartphones and tablets, even when being on the road means going offline.

Everything You Need to Build Better Customer Relationships

You’re already creating a treasure trove of customer information. Isn’t it time you put it to great use? Sugar takes the customer data you generate daily — every email you send, each account update you make, all the social media interactions you create — to paint a crystal clear picture of your customer’s journey. With a simple interface focused on the features that matter most to sales reps, you’ll always have instant access to the exact insights you need.

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Spend Less Time on Digging and Data Entry

Automatically gather and analyze actionable insights from a broad range of social and business data sources, all with just a name and email. Then get important updates on key accounts with real-time push notifications and alerts.

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Stay Ahead of Customer Needs

Effortlessly map out each individual customer journey, from the first time someone hears from sales to the day you start sending satisfaction surveys. It’s the easiest, fastest way to help employees stay on top of their game — and ensure every sales rep is ready to deliver the right message to the right person, at just the right time.

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Get More Out of Your Email

Keep track of your most critical customer interactions and information, without ever leaving Gmail. Sugar Sell lets you sync calendars, track emails, monitor social media activities and more. You can seamlessly manage tasks, opportunities, and cases as you communicate with customers, and save emails to your CRM with a single click — no need to copy, paste or open another app.

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Put Important Activities on Autopilot

Automate your most complex business processes with drag-and-drop ease. Use SugarBPM™ to get quotes reviewed and approved, route leads based on company size or customer location, generate email templates and so much more.

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Sugar Sell Resources

Sugar Sell Datasheet

Take a look at Sugar Sell's core features and capabilities.

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Best Practices for CRM User Adoption

In this white paper, learn 10 key points when implementing a new CRM system to avoid project failure and increase user adoption.

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The best combination of features and functionality, and customizability we’ve found in the market.
Peter Tew Senior Product Manager, Backcountry
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Sugar Sell starting from $80 per user/month

20+ Years of Happy Clients

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Second to None

We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.

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W-Systems is Wonderful!

W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.

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The Entire Team Works Hard

The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!

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Excellent Experience Implementing SugarCRM

W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.

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CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

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There Will Be Issues!

I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!

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Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

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Great Coding and Good Service!

Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.

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Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

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