Sugar Sell gives you what other customer management software solutions wish they could: the guarantee of an outstanding user experience. Sugar continues to hold the #1 ranking for satisfaction, reliability and tech support in PCMag’s Business Choice Awards, and is the only CRM people would strongly recommend to peers.
The real power of the Sugar platform is in the story that it tells — about your customers, your company and the future of your business. It’s the customer experience solution to use when you want to empower every employee with the right information, at the right time, before they even ask.
Extract the exact insights you need, through the activities you’re already doing daily. Sugar’s at-a-glance reporting and personalized dashboards make it easy to track activities, forecast sales, uncover business trends and monitor progress.
Integrate your everyday tools, from email and calendars to online meetings and social media apps, so sales opportunities will follow wherever you go. Plus, integrate seamlessly with Sugar Market and Sugar Serve for a complete customer view.
Stay on top of every deal and access all of your data — no matter where you go or what device you use. Millions of users rely on the Sugar Sell mobile app to use their favorite features on smartphones and tablets, even when being on the road means going offline.
You’re already creating a treasure trove of customer information. Isn’t it time you put it to great use? Sugar takes the customer data you generate daily — every email you send, each account update you make, all the social media interactions you create — to paint a crystal clear picture of your customer’s journey. With a simple interface focused on the features that matter most to sales reps, you’ll always have instant access to the exact insights you need.Download Overview
Automatically gather and analyze actionable insights from a broad range of social and business data sources, all with just a name and email. Then get important updates on key accounts with real-time push notifications and alerts.Learn More
Effortlessly map out each individual customer journey, from the first time someone hears from sales to the day you start sending satisfaction surveys. It’s the easiest, fastest way to help employees stay on top of their game — and ensure every sales rep is ready to deliver the right message to the right person, at just the right time.Learn More
Keep track of your most critical customer interactions and information, without ever leaving Gmail. Sugar Sell lets you sync calendars, track emails, monitor social media activities and more. You can seamlessly manage tasks, opportunities, and cases as you communicate with customers, and save emails to your CRM with a single click — no need to copy, paste or open another app.Learn More
Automate your most complex business processes with drag-and-drop ease. Use SugarBPM™ to get quotes reviewed and approved, route leads based on company size or customer location, generate email templates and so much more.Learn More
The best combination of features and functionality, and customizability we’ve found in the market.Peter Tew Senior Product Manager, Backcountry
Sugar Sell starting from $80 per user/month
Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++
We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.
CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.
I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!
Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.
The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!
W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.
Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.
W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.