Embed Your CRM within G Suite and Office 365

Keep track of your CRM activity and manage customer information within Office 365 or G Suite, plus a whole lot more with Sugar Connect.

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Sugar Connect

SugarConnect, formerly known as Collabspot G Suite and Collabspot Office 365, is part of the SugarCRM suite of customer experience management (cxm) applications.

Connect Customer Conversations to the Apps You Use Most

Sugar Connect brings your most important customer experience activities into the email and calendar apps Sales and Services use every day. Keep your CRM, email, and calendar tools up-to-date without having to ever manually enter data.

With Sugar Connect, customer and prospect details automatically sync in G Suite or Office 365, and pull relevant data to the surface as you interact with prospects and customers in real-time. It’s the easiest way to provide the types of truly personalized experiences that create and retain customers for life.

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What Can You Do With Sugar Connect?

Communicate with Context

Get contextual information about the customers you’re communicating with directly within your email tool.

Cut Down on Data Entry

Stop switching, copying, and pasting between apps — no-touch syncs are automatic and easy.

Personalize Outreach

Fine-tune messages with insights provided in real-time based on who, what and when you’re emailing.

Sugar CRM Connect allows you to easily consolidate email communication, event and task scheduling generated in G Suite and Office 365 into Sugar Sell CRM.

Get a Complete Customer View

Gain complete visibility into the health of your accounts, contacts, leads, and opportunities directly within G Suite or Office 365. You’ll see relevant Sugar information from a sidebar when reading or composing an email.

SugarCRM Connect simplifies email tracking, calendar and contacts syncing and sharing between CRM and G Suite and Office 365 accounts.

Sync Contacts, Calendars and More

It’s not just emails that stay synced. Sugar Connect lets you access and update Sugar across various G Suite and Office 365 apps including events, tasks, and contacts.

Sugar Connect allows tracking of tasks and activities

Track Activity

Get notified instantly when your prospect has interacted with your email. Then, plan your next action and reach out with the right message, at just the right time.

SugarConnect is flexible and keeps CRM, email mailbox, tasks and calendar in full sync maintaining all the systems updated with ease.

Update with Ease

Archive important emails to Sugar, and specify exactly which opportunity, contact or account they should be connected to. Sync and access shared calendars so you don’t need to maintain multiples.

SugarCRM SugarConnect tracks mission-critical metrics.

Track Mission-Critical Metrics

Understand how your sales reps are spending their time and see what’s working for your team. Sugar Connect makes it easy to see how prospects are engaging with emails.

Sugar Connect Resources

W-Systems knows Sugar Connect  (Collabspot), G Suite and Office 365 inside out. W-Systems assists and guides companies, of any size and industry, with the implementation of Sugar Connect.

Sugar Connect Datasheet

See how Sugar Connect can supercharge your Inbox with the power of CRM.

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W-Systems is a SugarCRM Elite Partner award winning of the SugarCRM Global Reseller of the Year

Sugar Connect starting from $15 per user/month

20+ Years of Happy Clients

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The Entire Team Works Hard

The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!

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Instrumental in our Upgrade

Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.

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Great Coding and Good Service!

Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.

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Second to None

We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.

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Great CRM Partner!

We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.

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Stellar Service

We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.

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There Will Be Issues!

I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!

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Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

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Excellent Experience Implementing SugarCRM

W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.

Latest Articles

4 Reasons We Love Sugar Connect

November 5, 2019   •   4 minute read

Learn how to easily track and manage your Sugar activities and customer information right from G Suite or Office 365 with Sugar Connect. Read More »

SugarConnection: The Exclusive Event for SugarCRM Customers

July 25, 2019   •   3 minute read

A preview of what to expect at SugarCRM's newly announced event of the year: SugarConnection. Read More »

15 Reasons for 15 Years: Why W-Systems Loves Sugar

June 18, 2019   •   9 minute read

Take a look below at 15 reasons why we love Sugar featuring employees from our sales, professional services, development, support, and marketing departments. Read More »

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Training & Events

Introduction to SugarBPM/Advanced Workflow

This course is for administrators who would like to explore SugarBPM/Advanced Workflow and all it has to offer.

Nov 19

Working with Sugar Studio

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Nov 21

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Dec 03

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

Dec 05
View all events

Recent Releases

Sugar Connect October 14, 2019 Update

Released on October 14th, 2019

Sugar Connect October 2019 Update includes new features related to Sugar Connect sidebar, email archiving, email templates and more.

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