Sugar Connect brings your most important customer experience activities into the email and calendar apps Sales and Services use every day. Keep your CRM, email, and calendar tools up-to-date without having to ever manually enter data.
With Sugar Connect, customer and prospect details automatically sync in G Suite or Office 365, and pull relevant data to the surface as you interact with prospects and customers in real-time. It’s the easiest way to provide the types of truly personalized experiences that create and retain customers for life.
Get contextual information about the customers you’re communicating with directly within your email tool.
Stop switching, copying, and pasting between apps — no-touch syncs are automatic and easy.
Fine-tune messages with insights provided in real-time based on who, what and when you’re emailing.
Gain complete visibility into the health of your accounts, contacts, leads, and opportunities directly within G Suite or Office 365. You’ll see relevant Sugar information from a sidebar when reading or composing an email.
It’s not just emails that stay synced. Sugar Connect lets you access and update Sugar across various G Suite and Office 365 apps including events, tasks, and contacts.
Get notified instantly when your prospect has interacted with your email. Then, plan your next action and reach out with the right message, at just the right time.
Archive important emails to Sugar, and specify exactly which opportunity, contact or account they should be connected to. Sync and access shared calendars so you don’t need to maintain multiples.
Understand how your sales reps are spending their time and see what’s working for your team. Sugar Connect makes it easy to see how prospects are engaging with emails.
See how Sugar Connect can supercharge your Inbox with the power of CRM.Download
Sugar Connect starting from $15 per user/month
Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.
We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.
We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.
We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.
CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.
I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!
W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.
W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.
The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!
Learn how to easily track and manage your Sugar activities and customer information right from G Suite or Office 365 with Sugar Connect. Read More »
A preview of what to expect at SugarCRM's newly announced event of the year: SugarConnection. Read More »
Take a look below at 15 reasons why we love Sugar featuring employees from our sales, professional services, development, support, and marketing departments. Read More »
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