SmartStart CRM incorporates our lessons learned to deliver a focused CRM implementation based on the popular Sugar product offering from SugarCRM.
In addition to the excellent core functionalities provided by Sugar, we add best practices, closed-loop processes, time-saving customizations and a management-ready set of reports, enabling you to hit the ground running. We also deliver a user adoption-focused training program, pre-recorded training videos, and ongoing coaching, to further ensure success.
Modern CRM must have the capability to run a business process, while also being quick and easy for users to work in. SmartStart focuses on what matters: removing the clutter of unused functionality, thereby maximizing the time your sales reps spend interacting with prospects and customers.
SmartStart helps focus the sales team in their ability to continuously identify and onboard new customers, while ensuring that both sales reps and managers are aware of how well this business function is working.
With SmartStart, you will know:
Building relationships takes time, and SmartStart is focused on helping sales reps drive the relationship process forward, without dropping the ball.Watch a Demo
Once you have customers, you need to keep them. SmartStart guides you through:
Account management is about ensuring that you do not miss the opportunities or risks that inevitably arise in your relationships over time.
SmartStart helps you to better organize your relationships, focusing the right amount of attention to the right types of accounts.Watch a Demo
SmartStart provides detailed analysis of pipelines to show you how revenue is:
We guide account volume-driven sales organization through setting account revenue goals and incorporating sales revenue pipelines into the account management function. SmartStart delivers the pipeline reporting needed to run your sales meetings with consistent, high quality information.Watch a Demo
In order to maintain healthy relationships and sales pipelines, regular relationship communication via meetings, calls and emails is key.
SmartStart enables you to :
By focusing on the four critical pillars of CRM functionality, most organizations will gain immediate value and results using the SmartStart. Read our datasheet to discover how we implement our CRM solution.Download Now
SugarCRM has plans that scale with your team. No hidden fees or gotchas.
We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.
Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.
Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++
The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!
W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.
W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.
W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.
CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.
Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.