It’s About Speed. It's About Efficiency. It's About Time.

Break away from the run-of-the-mill CRM solutions and dare to be different. Enhance your business communication challenges in a new, more intuitive way with the Sugar Productivity Suite.

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Sugar Productivity Suite

Customer Relationship Management - SugarCRM on desktop and tablet devices.

Boost Your Business

The Productivity Suite dials up the power of Sugar by adding Hint and Customer Journey Plug-In. This bundled offering is an affordable way to give users the benefits of instant, rich customer data and a powerful, customer-centric way to guide reps through lead, opportunity or support case progress.

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Save Time

Streamline your systems with an effective, guided sales methodology.

Save Money

Cut down people hours with automated handoffs and approvals between individuals and teams.

Data Quality

Build a stronger business with Sugar’s fast, lean system, giving you access to all the information you need, on any device.

SugarCRM Dashlets Screenshot

The Solution is Sugar

Sugar is for the disruptors, the innovators and the visionaries. Sugar offers an industry-leading customer experience, a simple interface and an intuitive customization platform. Customers’ expectations are higher and competitors are stronger, so don’t get left behind. Make the switch today.

Clarity

Present your organization’s sales flow visually to your team, guiding them seamlessly to success.

Simplicity

Easy-to-use templates and automated workflows to let your lets your team know what needs to be carried out, when and by whom.

Quality

Flexible platform that’s cutting edge and easy to navigate, furnished with instant, rich customer data. Sugar reduces manual errors while boosting productivity.

Trusted

Deployed by 2 million individuals in over 120 countries, and PC Mag Business Choice ‘Best CRM Software Award’ for the fourth year running, the only CRM software that readers ‘would strongly recommend to their peers’.

Sugar Productivity Suite Benefits

Buy Yourself Time

The Sugar Productivity Suite saves your business time. Sugar guides your sales reps step-by-step through what actions, milestones and activities need to be completed next, so nothing is missed.

The Sugar Productivity Suite also offers beautiful, customer-centric progress maps, while cutting research and maintenance time, meaning more time is spent getting to know customers personally, and less time is wasted wading through an outdated system.

Sugar Productivity Suite Bundle

Why Productivity Suite?

The Sugar Productivity Suite puts the customer at the heart of your business. By reducing the amount of time wasted doing unnecessary research, and confusion as to what’s next, Sugar guides the user through the sales process easily, in a revolutionary way.

What's in the Productivity Suite?

Sugar Enterprise

  • A complete CRM solution helping you to grow sales, differently
  • Delivers effortless customer care
  • Allows you to run more effective marketing campaigns
Learn More

SugarCRM Hint

  • Significantly cuts down call preparation time
  • Gathers data from a broad range of external sources
  • Provides the user with customer contact and social network information
Learn More

Customer Journey Plug-In

  • Embeds your organization's sales processes visually
  • Offers users an interactive, clearly defined customer-centric process map
Learn More
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Sugar Productivity Suite starting from $85 per user per month

20+ Years of Happy Clients

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An Excellent Partner for Enhancements and Resources

Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++

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Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

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Stellar Service

We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.

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CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

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There Will Be Issues!

I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!

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Second to None

We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.

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Great CRM Partner!

We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.

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Great Coding and Good Service!

Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.

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The Entire Team Works Hard

The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!

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