Customer Relationship Intelligence

Sugar Hint, the customer intelligence platform from SugarCRM, helps sales, marketing, and customer service increase productivity by over 30% with actionable data and insights.

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Sugar Hint

Sugar Turbo-Charged by Hint

The Ultimate Marketing, Sales and Support Assistant

Tired of scouring the internet for insights on your customers and prospects? You’re going to love Sugar Hint. This popular relationship intelligence tool eliminates the need for manual research and data entry — and lets you use that time instead to sell and service your customers more effectively than ever.

What Can You Do with Sugar Hint?

Make Smarter Decisions

Hint is like having your very own assistant — one that keeps you updated with key insights on prospects and customers so you know who to contact, and when.

Convert Customers Faster

Eliminate time-consuming research and manual data entry. Hint provides you with the information you need to drive meaningful conversations and accelerate conversions.

Be More Productive

Measurably increase productivity with more time to cover more accounts. Hint frees you to focus on the human side of customer relationships.

SugarCRM Hint Spend less time on data entry

Eliminate Data Entry

Hint automatically gathers data from a broad range of social, news and business sources, all with just a name and email.

  • Get instant access to accurate information on more than 3 billion customers globally, right within Sugar.
  • Go into any account, contact or lead and immediately retrieve new information.

Get Real-Time Insights

Stay up-to-date on breaking developments and important activity from your key accounts.

  • Get real-time alerts with emails, browser-based push notifications and the Hint Insights Dashlet.
  • Receive daily or weekly email digests.
  • Choose from a variety of configurable alerts, based on your update preferences.
SugarCRM Hint Save Time

Take Back Your Time

Hint uncovers key information at every stage of your sales, marketing and customer service cycles, giving you more time to focus on the human interactions of customer relationships.

  • Get actionable insights without having to dig.
  • Save an average of 17 minutes per lead.
SugarCRM Hint Customer Needs

Stay Ahead of Customer Needs

Always stay proactive with actionable intelligence on prospects and customers.

  • See when prospects are at their most engaged and open to hearing from you.
  • Easily identify upsell and cross-sell opportunities with current customers.
  • Know when an account or contact is at risk of churning.

Ready to Get Started with Hint?

According to industry analysts, Hint saves an average of 17 minutes per lead and delivers payback in less than a month based on just two calls.

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W-Systems is a SugarCRM Elite Partner award winning of the SugarCRM Global Reseller of the Year

Sugar Hint starting from $20 per user per month.

20+ Years of Happy Clients

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There Will Be Issues!

I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!

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W-Systems is Wonderful!

W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.

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Stellar Service

We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.

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Great CRM Partner!

We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.

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Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

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Second to None

We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.

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Good Integrator to Work With

W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.

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The Entire Team Works Hard

The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!

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Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

Latest Articles

SugarConnection: The Exclusive Event for SugarCRM Customers

July 25, 2019   •   3 minute read

A preview of what to expect at SugarCRM's newly announced event of the year: SugarConnection. Read More »

Sugar Winter ‘19: The Future of CRM

February 21, 2019   •   3 minute read

Sugar Winter '19 gives customers access to higher quality information and improved collaboration facilities. Find out how! Read More »

SugarCon 2018: Day 2 Recap

October 11, 2018   •   4 minute read

Our Day 2 (and final) Recap of SugarCon 2018 in Las Vegas, including morning keynotes, Marie the fortune teller, the Sugar Product Roadmap and more. Read More »

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Training & Events

Introduction to Sugar for End Users

This live virtual class will provide you with the tools necessary to use Sugar as a new End User.

Dec 17

Sugar Reporting

This course is for any Sugar user that is looking to learn how to run reports efficiently in Sugar

Dec 19

Sugar Administration - Advanced (Multi-Day Class)

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Jan 07
View all events

Recent Releases

Sugar Hint 5.2.1

Released on November 5th, 2019

Sugar Hint 5.2.1 addresses an issue where Sugar instances with Hint installed may be inaccessible via Internet Explorer.

Sugar Hint 5.2.0

Released on October 25th, 2019

SugarCRM Hint 5.2.0 includes improvements to the Tabbed View and addresses issues found in previous versions.

SugarCRM Hint 5.1.3

Released on September 18th, 2019

SugarCRM Hint 5.1.3 update includes support for Sugar's upcoming Fall '19 release and addresses issues found in previous versions.

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