Customer Relationship Intelligence

Sugar Hint, the customer intelligence platform from SugarCRM, helps sales, marketing, and customer service increase productivity by over 30% with actionable data and insights.

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Sugar Hint

Sugar Turbo-Charged by Hint

The Ultimate Marketing, Sales and Support Assistant

Tired of scouring the internet for insights on your customers and prospects? You’re going to love Sugar Hint. This popular relationship intelligence tool eliminates the need for manual research and data entry — and lets you use that time instead to sell and service your customers more effectively than ever.

What Can You Do with Sugar Hint?

Make Smarter Decisions

Hint is like having your very own assistant — one that keeps you updated with key insights on prospects and customers so you know who to contact, and when.

Convert Customers Faster

Eliminate time-consuming research and manual data entry. Hint provides you with the information you need to drive meaningful conversations and accelerate conversions.

Be More Productive

Measurably increase productivity with more time to cover more accounts. Hint frees you to focus on the human side of customer relationships.

Eliminate Data Entry

Hint automatically gathers data from a broad range of social, news and business sources, all with just a name and email.

  • Get instant access to accurate information on more than 3 billion customers globally, right within Sugar.
  • Go into any account, contact or lead and immediately retrieve new information.

Get Real-Time Insights

Stay up-to-date on breaking developments and important activity from your key accounts.

  • Get real-time alerts with emails, browser-based push notifications and the Hint Insights Dashlet.
  • Receive daily or weekly email digests.
  • Choose from a variety of configurable alerts, based on your update preferences.

Take Back Your Time

Hint uncovers key information at every stage of your sales, marketing and customer service cycles, giving you more time to focus on the human interactions of customer relationships.

  • Get actionable insights without having to dig.
  • Save an average of 17 minutes per lead.

Stay Ahead of Customer Needs

Always stay proactive with actionable intelligence on prospects and customers.

  • See when prospects are at their most engaged and open to hearing from you.
  • Easily identify upsell and cross-sell opportunities with current customers.
  • Know when an account or contact is at risk of churning.

Ready to Get Started with Hint?

According to industry analysts, Hint saves an average of 17 minutes per lead and delivers payback in less than a month based on just two calls.

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W-Systems is a SugarCRM Elite Partner award winning of the SugarCRM Global Reseller of the Year

Sugar Hint starting from $20 per user per month.

20+ Years of Happy Clients

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Excellent Experience Implementing SugarCRM

W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.

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Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

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Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

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Second to None

We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.

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Instrumental in our Upgrade

Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.

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Great Coding and Good Service!

Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.

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Stellar Service

We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.

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There Will Be Issues!

I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!

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The Entire Team Works Hard

The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!

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Training & Events

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Oct 15

SugarConnection 2019 - Paris

Connect with the Brightest Minds in Customer Experience

Oct 23

Introduction to Sugar for End Users

This live virtual class will provide you with the tools necessary to use Sugar as a new End User.

Oct 29

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

Oct 29

Sugar Reporting

This course is for any Sugar user that is looking to learn how to run reports efficiently in Sugar

Oct 31

Sugar Administration - Advanced (Multi-Day Class)

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Nov 05

SugarConnection 2019 - Mexico City

Connect with the Brightest Minds in Customer Experience

Nov 06
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Recent Releases

SugarCRM Hint 5.1.3

Released on September 18th, 2019

SugarCRM Hint 5.1.3 update includes support for Sugar's upcoming Fall '19 release and addresses issues found in previous versions.

SugarCRM Hint 5.1.2

Released on July 8th, 2019

SugarCRM Hint 5.1.2 security update released to address a security vulnerability identified during routine QA checks. We strongly recommend that you install this update at the earliest opportunity.

SugarCRM Hint 5.1.0

Released on April 18th, 2019

SugarCRM Hint 5.1.0 includes Sugar Summer '19 (9.1.x) support, a resync service for unexpected behavior between Hint and the Sugar instance, the ability to write to Sugar logs, an enhanced news search, and support for proxy settings.

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