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Customer Relationship Intelligence

Sugar Hint, the customer intelligence platform from SugarCRM, helps sales, marketing, and customer service increase productivity by over 30% with actionable data and insights.

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Sugar Hint

Sugar Turbo-Charged by Hint

The Ultimate Marketing, Sales and Support Assistant

Tired of scouring the internet for insights on your customers and prospects? You’re going to love Sugar Hint. This popular relationship intelligence tool eliminates the need for manual research and data entry — and lets you use that time instead to sell and service your customers more effectively than ever.

What Can You Do with Sugar Hint?

Make Smarter Decisions

Hint is like having your very own assistant — one that keeps you updated with key insights on prospects and customers so you know who to contact, and when.

Convert Customers Faster

Eliminate time-consuming research and manual data entry. Hint provides you with the information you need to drive meaningful conversations and accelerate conversions.

Be More Productive

Measurably increase productivity with more time to cover more accounts. Hint frees you to focus on the human side of customer relationships.

SugarCRM Hint Spend less time on data entry

Eliminate Data Entry

Hint automatically gathers data from a broad range of social, news and business sources, all with just a name and email.

  • Get instant access to accurate information on more than 3 billion customers globally, right within Sugar.
  • Go into any account, contact or lead and immediately retrieve new information.

Get Real-Time Insights

Stay up-to-date on breaking developments and important activity from your key accounts.

  • Get real-time alerts with emails, browser-based push notifications and the Hint Insights Dashlet.
  • Receive daily or weekly email digests.
  • Choose from a variety of configurable alerts, based on your update preferences.
SugarCRM Hint Save Time

Take Back Your Time

Hint uncovers key information at every stage of your sales, marketing and customer service cycles, giving you more time to focus on the human interactions of customer relationships.

  • Get actionable insights without having to dig.
  • Save an average of 17 minutes per lead.
SugarCRM Hint Customer Needs

Stay Ahead of Customer Needs

Always stay proactive with actionable intelligence on prospects and customers.

  • See when prospects are at their most engaged and open to hearing from you.
  • Easily identify upsell and cross-sell opportunities with current customers.
  • Know when an account or contact is at risk of churning.

Ready to Get Started with Hint?

According to industry analysts, Hint saves an average of 17 minutes per lead and delivers payback in less than a month based on just two calls.

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W-Systems is a SugarCRM Elite Partner award winning of the SugarCRM Global Reseller of the Year

Sugar Hint starting from $20 per user per month.

20+ Years of Happy Clients

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W-Systems is Wonderful!

W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.

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There Will Be Issues!

I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!

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Simply Amazing!

W-Systems has been truly amazing. The staff is extremely knowledgeable and friendly. They really go the extra mile to help you through the process, and always do their best to make your vision a reality instead of just taking the easy way out. We are super pleased and look forward to continued business together.

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Good Integrator to Work With

W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.

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Stellar Service

We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.

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An Excellent Partner for Enhancements and Resources

Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++

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Excellent Experience Implementing SugarCRM

W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.

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CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

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Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

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Training & Events

Sugar University

How to Use Sugar Sell

This course is designed to provide a basic introduction to Sugar Sell for end-users.

Recent Releases

October 02, 2020

Sugar Hint 5.3.3

Sugar Hint 5.3.3 introduces support for Sugar Q4 2020 (10.2) and addresses issues identified in previous versions.

July 28, 2020

Sugar Hint 5.3.2

Sugar Hint 5.3.2 addresses an issue where accessing the Hint panel may result in an error for customers using Sugar 9.3.x or lower.

View All Releases
Trustpilot