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CRM & Email and Calendar Integration

Sugar makes it easy for you to track customer emails, manage appointments and keep your calendars in sync with Sugar's seamless CRM integration features.

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CRM & Email and Calendar Integration

Sugar

Sugar’s email and calendar integration streamlines common tasks and promotes effective communication between your users and customers.

With Sugar's CRM email integration feature, you can easily view your customer emails in Accounts, Contacts, Leads, Opportunities, or Cases modules. Use the Sugar Email Archiving feature to automatically save all your customer communications like emails and meetings to Contact records. Avoid losing key customer emails, attachments, or calendar events.

Leverage out-of-the-box Sugar Plug-Ins for Microsoft Outlook and Lotus Notes. Integrate your CRM data with your email clients. With a few clicks, Sugar users can sync emails, contacts and calendar information into Sugar modules.  Capture important customer communications within Sugar and archive emails directly from the Outlook and Lotus Notes email clients into Sugar.

Sugar’s Calendar module allows users to easily schedule, view, and manage their activities like calls, meetings and tasks, all in one place.  Easily keep track of all your customer meetings and view their history in various Module including Contacts, Opportunities or Cases. Drag and drop appointments into the Calendar Module from popular email applications.

W-Systems is a SugarCRM Elite Partner award winning of the SugarCRM Global Reseller of the Year

SugarCRM has plans that scale with your team. No hidden fees or gotchas.

20+ Years of Happy Clients

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Excellent Experience Implementing SugarCRM

W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.

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There Will Be Issues!

I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!

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An Excellent Partner for Enhancements and Resources

Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++

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CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

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Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

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Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

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Stellar Service

We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.

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Good Integrator to Work With

W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.

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The Entire Team Works Hard

The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!

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