Sugar’s email and calendar integration streamlines common tasks and promotes effective communication between your users and customers.
With Sugar's CRM email integration feature, you can easily view your customer emails in Accounts, Contacts, Leads, Opportunities, or Cases modules. Use the Sugar Email Archiving feature to automatically save all your customer communications like emails and meetings to Contact records. Avoid losing key customer emails, attachments, or calendar events.
Leverage out-of-the-box Sugar Plug-Ins for Microsoft Outlook and Lotus Notes. Integrate your CRM data with your email clients. With a few clicks, Sugar users can sync emails, contacts and calendar information into Sugar modules. Capture important customer communications within Sugar and archive emails directly from the Outlook and Lotus Notes email clients into Sugar.
Sugar’s Calendar module allows users to easily schedule, view, and manage their activities like calls, meetings and tasks, all in one place. Easily keep track of all your customer meetings and view their history in various Module including Contacts, Opportunities or Cases. Drag and drop appointments into the Calendar Module from popular email applications.
SugarCRM has plans that scale with your team. No hidden fees or gotchas.
W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.
Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.
Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.
We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.
We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.
W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.
W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.
The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!
CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.