W-Systems joins SugarCRM! Read Blog

CRM Customization and Configuration

No business is the same, yet each can benefit from using Sugar’s custom CRM. Customize and configure Sugar to meet your specific business needs.

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CRM Customization and Configuration

SugarCR Customization and Configuration screenshot

No Business Is the Same, yet Each can Benefit From Using Sugar’s Custom CRM

Customize and configure Sugar to meet your specific business needs.

Customizations can vary from and include:

  • Custom fields
  • Custom modules
  • Custom layouts
  • Code customizations
  • Third party plug-ins.

SugarCRM provides you with various tools to make the customizable CRM software your own.

SugarCRM Module Builder

Create custom fields, layouts, relationships, and fields – all of these without writing a line of code. Use Sugar Studio to customize your Sugar instance as well as the Self-service Portal. Sugar Administrators can also use Sugar Studio to easily customize SugarCRM Mobile app layouts.

Use Sugar Module Builder to create custom CRM modules to meet your business needs. Administrators and developers can use Module Builder to create, deploy, and export custom modules.

Install custom file packages through Module Loader. Custom file packages can range from custom code to a 3rd plug-in party package. Manage or disable custom modules using Module Loader. Module Builder allows you to create Packages that house multiple modules of different types.

Sugar Administrators can configure core Sugar functionality like module or sub-panel visibility, user access control, job schedulers and more. Administrators can also configure at a module level for specific custom CRM functionalities, for instance, track opportunities and build forecasts, to make them more relevant for their organizations.

SugarCRM has plans that scale with your team. No hidden fees or gotchas.

20+ Years of Happy Clients

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The Entire Team Works Hard

The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!

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Great Coding and Good Service!

Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.

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Great CRM Partner!

We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.

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There Will Be Issues!

I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!

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Good Integrator to Work With

W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.

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W-Systems is Wonderful!

W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.

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Excellent Experience Implementing SugarCRM

W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.

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Instrumental in our Upgrade

Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.

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CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

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