Read our blog for the latest insights on sales and marketing Take Me There

Webinar: Enhance Customer Relationships with TrustSphere Register

Webinar: Eliminate Data Silos with Sugar Integrate Register

Webinar: Top 5 Sugar Enhancements From W-Systems Register

CRM Customization and Configuration

No business is the same, yet each can benefit from using Sugar’s custom CRM. Customize and configure Sugar to meet your specific business needs.

Start Your Free Trial Watch a Demo

CRM Customization and Configuration

SugarCR Customization and Configuration screenshot

No Business Is the Same, yet Each can Benefit From Using Sugar’s Custom CRM

Customize and configure Sugar to meet your specific business needs.

Customizations can vary from and include:

  • Custom fields
  • Custom modules
  • Custom layouts
  • Code customizations
  • Third party plug-ins.

SugarCRM provides you with various tools to make the customizable CRM software your own.

SugarCRM Module Builder

Create custom fields, layouts, relationships, and fields – all of these without writing a line of code. Use Sugar Studio to customize your Sugar instance as well as the Self-service Portal. Sugar Administrators can also use Sugar Studio to easily customize SugarCRM Mobile app layouts.

Use Sugar Module Builder to create custom CRM modules to meet your business needs. Administrators and developers can use Module Builder to create, deploy, and export custom modules.

Install custom file packages through Module Loader. Custom file packages can range from custom code to a 3rd plug-in party package. Manage or disable custom modules using Module Loader. Module Builder allows you to create Packages that house multiple modules of different types.

Sugar Administrators can configure core Sugar functionality like module or sub-panel visibility, user access control, job schedulers and more. Administrators can also configure at a module level for specific custom CRM functionalities, for instance, track opportunities and build forecasts, to make them more relevant for their organizations.

W-Systems is a SugarCRM Elite Partner award winning of the SugarCRM Global Reseller of the Year

SugarCRM has plans that scale with your team. No hidden fees or gotchas.

20+ Years of Happy Clients

Star iconStar iconStar iconStar iconStar icon

Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

Star iconStar iconStar iconStar iconStar icon

Great Coding and Good Service!

Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.

Star iconStar iconStar iconStar iconStar icon

Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

Star iconStar iconStar iconStar iconStar icon

W-Systems is Wonderful!

W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.

Star iconStar iconStar iconStar iconStar icon

Excellent Experience Implementing SugarCRM

W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.

Star iconStar iconStar iconStar iconStar icon

The Entire Team Works Hard

The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!

Star iconStar iconStar iconStar iconStar icon

An Excellent Partner for Enhancements and Resources

Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++

Star iconStar iconStar iconStar iconStar icon

Great CRM Partner!

We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.

Star iconStar iconStar iconStar iconStar icon

CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

Trustpilot