W-Systems joins SugarCRM! Read Blog

Predict the Future with AI

Gain immediate value, even with limited data with Sugar's Artificial Intelligence (AI) capabilities.

Start Your Free Trial Request a Quote

Artificial Intelligence

Sugar Sell is a new CRM application part of SugarCRM suite.

Focus on the Future

Understanding your current state and how you got there is essential, but what if you had the ability to look into the future toward what your business could be? That dream is now a reality, regardless of your business size.

Sugar’s AI can deliver exceptional predictions, even with limited or incomplete CRM data. It leverages vast external data to consider factors your data doesn’t cover and surface insights that you may not have known existed. These unparalleled predictions allow businesses to make confident decisions and focus on the highest priority activities across marketing, sales, customer service, and more.

Schedule a Demo

Sugar Customers Leveraging AI Have Achieved:


Pipeline Optimized


Higher Conversion Rates


Higher Retention Rates


More Accurate Predictions

It's Time for AI

Sugar provides a complete historical record of every change event in the customer journey to ensure full situational and directional awareness of your customers and your business, but AI considers the other direction of time: The future.

Accurate predictions enable companies to make better business decisions, manage risk, and identify and respond to problems and opportunities more quickly.

Gather Insight, Not Data

According to Dun & Bradstreet, 91% of CRM data is missing and 70% goes bad every year. Sugar’s AI technology leverages external data so its machine learning algorithms aren’t limited by the data you’re storing within your CRM.

This means you don’t need to undergo a CRM cleanup project before seeing the value of AI, and it enables predictions that look well beyond the data you had the foresight to collect. Sugar’s AI provides answers to questions you didn’t know you should be asking.

Increase Performance with AI-Powered Predictability

Most companies track performance metrics to measure how well they’re doing, however not many companies are directly focusing on strengthening predictability across all their processes, creating a performance ceiling.

AI-powered predictive insights can help improve performance across marketing, sales, and service by enabling smarter targeting, helping Sales focus on high-probability deals, identifying accounts at-risk of churn, and more.

AI for All

Your business is only as efficient as the tools you adopt, and AI isn’t just for enterprise organizations. Sugar’s time-aware platform, data enrichment, and fully integrated deep learning features avoid the time, cost, and technical expertise typically required for AI. No matter the size, business maturity, or technical sophistication in your business, the benefits of AI are within reach with Sugar.

SugarCRM has plans that scale with your team. No hidden fees or gotchas.

20+ Years of Happy Clients

Star iconStar iconStar iconStar iconStar icon

Stellar Service

We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.

Star iconStar iconStar iconStar iconStar icon

There Will Be Issues!

I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!

Star iconStar iconStar iconStar iconStar icon

An Excellent Partner for Enhancements and Resources

Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++

Star iconStar iconStar iconStar iconStar icon

Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

Star iconStar iconStar iconStar iconStar icon

CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

Star iconStar iconStar iconStar iconStar icon

Excellent Experience Implementing SugarCRM

W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.

Star iconStar iconStar iconStar iconStar icon

Simply Amazing!

W-Systems has been truly amazing. The staff is extremely knowledgeable and friendly. They really go the extra mile to help you through the process, and always do their best to make your vision a reality instead of just taking the easy way out. We are super pleased and look forward to continued business together.

Star iconStar iconStar iconStar iconStar icon

Good Integrator to Work With

W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.

Star iconStar iconStar iconStar iconStar icon

The Entire Team Works Hard

The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!