Activity Streams
CRM Activity Streams are available on the home page or at the module and record level so each user can learn and act on the most relevant information.
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Case Management and Bug Tracking Solution
Sugar's Bug Tracker and Case Management solution allows you to prioritize issues and allocate cases based on support agent caseload and expertise.
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CRM Campaign Management
Sugar Campaign Wizard simplifies the development, execution, monitoring, and management of CRM campaigns to boost their effectiveness.
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CRM & Email and Calendar Integration
Sugar makes it easy for you to track customer emails, manage appointments and keep your calendars in sync with Sugar's seamless CRM integration features.
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CRM for Project Management
Build and manage Projects across Sales, Marketing, and Customer Support. Streamline the tasks necessary to get the job done with SugarCRM's project management feature.
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CRM for Sales Lead Management
Sugar's lead management software can help you identify the leads by segmenting them based on industry, channel, lead source, and geography.
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CRM Reporting & Dashboards
SugarCRM's CRM reporting capabilities help you manage customer relationships by giving real-time information about leads and opportunities.
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CRM for Sales Forecasting
Sugar's Forecasts help users gauge their real-time performance against their quotas and adapt quickly when needed.
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CRM Customization and Configuration
Sugar is a highly customizable CRM platform, customizations can vary from custom fields, modules, and code to 3rd party plug-ins.
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Quote Management Systems
Create quotes quickly and easily to streamline your sales cycle and increase deal velocity with SugarCRM Quote Management Systems.
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Knowledge Base Management
SugarCRM Knowledge Base feature enables teams to create, maintain and publish articles to make it easy for customers to find all the relevant information they need.
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Mobile CRM App
Sugar's Mobile CRM App lets you access your customer information on-the-go. The app is fully optimized for both iOS and Android phones and tablets.
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Multilingual and Multicurrency Support
Sugar supports more than 30 languages out of the box and provides a framework to add more.
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Search, Filters and Tagging
Sugar's Search, Filters and Tagging feature makes finding the information you need easy so that you can spend more time acting on information and less time looking for information.
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Self-Service Portal
Sugar's Self-Service Portal enables quicker time to resolution and reduces overall case load.
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Service Console
Service Console, SugarCRM's customer support platform, makes it easy for support professionals to solve customer issues.
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Social CRM
Improve online collaboration and increase the productivity of your customer facing users with social media and CRM integrations.
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Teams, Roles and Security
Mitigate security concerns and reduce risks for your business with Sugar’s security features.
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