Unlike other vendors that rely on proprietary clouds, Sugar makes extensive use of the most rapidly innovating commercial cloud technology available, enabling them to innovate, enhance and expand their technology at any time. All the time.
It’s how Sugar keeps you at the cutting edge of customer experience management, and ensures you always have the tools you need to create customers for life.
Your entire organization can get up and running with SugarCloud in days, not months.
SugarCloud has everything you need to meet customer expectations as the evolve.
SugarCloud’s use of cutting-edge commercial cloud technology frees you managing infrastructure, and lowers costs.
You can always count on SugarCloud for rapid, regular updates. Each quarterly release reflects the latest trends and customer behaviors; every enhancement is designed to help you provide outstanding experiences across marketing, sales and service.
Sugar's industry-leading uptime ensures your employees have access to everything they need, when they need it. SugarCloud is continually monitored to keep the system running at peak performance. So you can rest assured your data and dashboards are always a quick click or swipe away.
SugarCloud works in accordance with regulations and requirements around the world, empowering your organization to confidently address your customers’ data privacy rights.
From module builders to automated workflows and rest APIs to pre-built connectors, SugarCloud offers all the tools you need to build your ideal CX platform. Thousands of integrations and configuration options make it remarkably easy to extend the capabilities of your Sugar implementation.
At every touchpoint. Across the entire customer lifecycle.
Connect with new customers in meaningful, memorable ways with Sugar Market.
Get the exact insights you need to personalize communications and build lasting relationships.
Give customers the support they deserve — before they even know they need it.Learn More
No matter what we ask of Sugar, there is a way to do it.Klaus Hoeling Director of IT, Sennheiser
SugarCRM has plans that scale with your team. No hidden fees or gotchas.
Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++
CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.
The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!
W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.
I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!
Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.
W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.
W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.
We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.