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Customer Experience for Small Business

Unleash the power of possibilities with Sugar Professional. Build customer relationships that last a lifetime with everything you need in a powerful CRM at a price that fits your budget.

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Sugar Professional

Sugar Sell is a new CRM application part of SugarCRM suite.

On-Premise and Affordable to Fit Your Business

SugarCRM understands that cloud-based solutions aren’t for every company. That’s why, for more than 15 years, Sugar has continued to offer the industry’s most flexible options for on-premise deployment, along with cloud solutions. Unleash the power of possibilities with Sugar Professional. Build customer relationships that last a lifetime with everything you need in the powerful CX platform—at a price that fits your budget.

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Why Choose Sugar Professional?

Just Right

Find the perfect deployment for your company, not a one-size-fits-all.

Compete and Repeat

Do it better than your competitors and customize with Sugar as many times as you need.

Take Back Time

Increase productivity and efficiency to reclaim hours of repetitive tasks.

Sugar Professional is a complete solution that includes all three pillars of core CRM (sales force automation, customer service and support, marketing automation) for one price, without unexpected add-ons or hidden costs.

Elevate and Optimize Your CX

Use Sugar Professional to engage with customers, build relationships and increase your revenue. Sugar Professional brings customer data into one place and builds on top of that with a complete system for sales automation, collaboration, and reporting. Sugar customers can drive revenue, increase efficiency, reduce sales costs, and deliver unmatched customer value.

Sugar Professional is an On-Premise CX solution designed to meet the needs of fast-growing small businesses.

Large Goals + Small Budget = No Problem

As the industry’s premier platform for customization, Sugar Professional provides the flexibility, customizability, and extensibility needed by growing SMBs. Flexible platform upgrade policies are also possible with Sugar on-premise solutions, giving customers more control over their application’s technology stack, while still benefiting from a leading CX solution.

Whether you need to meet specific security policies or want greater control over updates and enhancements, SugarCRM’s on-premise products provide everything you need for a successful onsite system.

Internal Oversight of Security

Sugar’s on-premise solutions feature an added powerful benefit: Control over your security. Professional puts you in command of your CRM infrastructure and security policies.

W-Systems is a SugarCRM Elite Partner award winning of the SugarCRM Global Reseller of the Year

SugarCRM has plans that scale with your team. No hidden fees or gotchas.

20+ Years of Happy Clients

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Instrumental in our Upgrade

Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.

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Great Coding and Good Service!

Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.

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Stellar Service

We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.

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An Excellent Partner for Enhancements and Resources

Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++

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Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

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Excellent Experience Implementing SugarCRM

W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.

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Good Integrator to Work With

W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.

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CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

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There Will Be Issues!

I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!

Trustpilot