CXM and CRM On‑Premise Solutions

SugarCRM lets you create and customize the exact on-premise customer experience solution you need.

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On-Premise Options

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Create the Exact Customer Experience Platform You Need

Looking for a strong on-premise option? You’ve come to the right place.

Only Sugar offers truly extensive options for creating the onsite customer experience solution you need. You’ll experience the full power of our award-winning platform — packed into the flexibility of an onsite solution that can be customized any way you choose.

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Why Choose an On-Premise Deployment?

Stay Compliant

Easily meet government mandates, industry expectations or internal security policies.

Customize Away

Create the exact platform you need, based on the unique requirements of your business.

Find the Right Fit

Sugar's on-premise product options give you access to the product and price that best meets your needs.

Your Platform. Your Way.

Sugar understands that cloud-based solutions aren’t for every company. That’s why, for more than 15 years, they've continued to offer the industry’s most flexible options for on-premise deployment.

Whether you need to meet specific security policies or want greater control over updates and enhancements, Sugar’s on-premise products provide everything you need for a successful onsite system. You’ll have programmatic access to all areas of the platform through expansive APIs. And when it’s time to expand our upgrade, you’ll find this is remarkably easy to do.

SugarCRM On Premise Options

Choose From Multiple Options

Expanding companies depend on Sugar Enterprise as the framework for building highly-tailored customer experience applications. Or, if you’re just starting out, there’s Sugar Professional — the on-premise solution designed specifically to meet the needs of fast-growing small businesses.

SugarCRM On Premise Flexibility

Get the Flexibility You Need

With Sugar’s on-premise products, you have greater control over when and how to apply platform upgrades based on your business’ distinct needs. Flexible upgrade policies ensure you have plenty of options for managing your technology stack.

SugarCRM On Premise Customization Options

Customize to Your Heart’s Content

Want to create a custom application to meet the unique needs of your customers? No problem. With Sugar’s on-premise options, there are plenty of ways to tailor the software — whether you want to use standard configurations or go deep with custom coding.

We unanimously selected Sugar as the [customer experience platform] for our project because it was an on-premise solution, and because of the many integrations that we have.
Doug Irvine General Sales Manager, Agfa
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SugarCRM has plans that scale with your team. No hidden fees or gotchas.

20+ Years of Happy Clients

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Great Coding and Good Service!

Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.

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Great CRM Partner!

We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.

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CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

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The Entire Team Works Hard

The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!

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There Will Be Issues!

I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!

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Excellent Experience Implementing SugarCRM

W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.

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Good Integrator to Work With

W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.

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Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

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An Excellent Partner for Enhancements and Resources

Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++

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