Sugar meets you where you are by bringing critical customer experience activities into the app you use most — email. A key component of our hands-free, no-touch philosophy, Collabspot lets you keep all of your accounts accurate and up-to-date without having to lift a finger. Integrate all of your Sugar activities and manage customer information without ever having to leave Gmail.
Stop copying and pasting between the two platforms and save 5+ hours per week by bringing Sugar into Gmail.
Archive emails to Sugar, edit any Sugar record from inside Gmail, and automatically sync your calendar and contacts so your data in Sugar will always be up to date.
Empower your sales team with special features such as send later, open alerts, reply tracking, follow-ups, templates and email reports.
Access all data in Sugar from inside Gmail.
Organize any email you send or receive in Sugar with one click, and sync your Google Calendars and Contacts from Sugar to Gmail.
Get notified instantly when your prospect has interacted with your email so you can plan your next action and reach out with the right message, at the right time.
Never forget to follow-up with a contact again.
Create and share email templates with your entire team.
Understand how your sales reps are spending their time and what’s working for your team using the reporting and analytics dashboard
Monitor social network activity of any contact from the Gmail sidebar.
Collabspot starting from $15 per user/month
We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.
The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!
We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.
CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.
Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.
W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.
W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.
I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!
Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.