Sugar meets you where you are by bringing critical customer experience activities into the app you use most — email. A key component of our hands-free, no-touch philosophy, Collabspot lets you keep all of your accounts accurate and up-to-date without having to lift a finger. Integrate all of your Sugar activities and manage customer information without ever having to leave Gmail.
Stop copying and pasting between the two platforms and save 5+ hours per week by bringing Sugar into Gmail.
Archive emails to Sugar, edit any Sugar record from inside Gmail, and automatically sync your calendar and contacts so your data in Sugar will always be up to date.
Empower your sales team with special features such as send later, open alerts, reply tracking, follow-ups, templates and email reports.
Access all data in Sugar from inside Gmail.
Organize any email you send or receive in Sugar with one click, and sync your Google Calendars and Contacts from Sugar to Gmail.
Get notified instantly when your prospect has interacted with your email so you can plan your next action and reach out with the right message, at the right time.
Never forget to follow-up with a contact again.
Create and share email templates with your entire team.
Understand how your sales reps are spending their time and what’s working for your team using the reporting and analytics dashboard
Monitor social network activity of any contact from the Gmail sidebar.
Collabspot starting from $15 per user/month
We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.
We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.
Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.
CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.
We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.
W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.
W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.
Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.
W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.