Gmail Perfectly Integrated With Sugar

Collabspot enables you to keep track of your Sugar activity and manage customer information right within Gmail.

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Collabspot for Gmail screenshot macbook

The Time-Saving Tool for Gmail Users

Sugar meets you where you are by bringing critical customer experience activities into the app you use most — email. A key component of our hands-free, no-touch philosophy, Collabspot lets you keep all of your accounts accurate and up-to-date without having to lift a finger. Integrate all of your Sugar activities and manage customer information without ever having to leave Gmail.

Download Brief

What Can You Do With Collabspot?

Access Sugar Inside Gmail

Stop copying and pasting between the two platforms and save 5+ hours per week by bringing Sugar into Gmail.

Simplify Data Entry

Archive emails to Sugar, edit any Sugar record from inside Gmail, and automatically sync your calendar and contacts so your data in Sugar will always be up to date.

Empower Your Sales Reps

Empower your sales team with special features such as send later, open alerts, reply tracking, follow-ups, templates and email reports.

Collabspot screenshot

Access Sugar in Gmail

Access all data in Sugar from inside Gmail.

  • Info from Sugar is accessible from the Gmail sidebar when reading or composing an email.
  • Create and update data in any field in Sugar from within Gmail.
  • See all customer emails in the sidebar.
Collabspot email sync screenshot

Sync Emails, Calendars and Contacts

Organize any email you send or receive in Sugar with one click, and sync your Google Calendars and Contacts from Sugar to Gmail.

  • Archive all inbound and outbound emails.
  • Specify exactly which Opportunity, Contact, or Account you’d like the email to be archived to.
  • Sync and access shared calendars so you don’t need to maintain multiples.
  • Relate events to attendees’ records in Sugar.
Collabspot email tracking screenshot

Track Email Activity

Get notified instantly when your prospect has interacted with your email so you can plan your next action and reach out with the right message, at the right time. 

  • Receive a notification each time someone engages with an email via the Collabspot Sidebar.
  • See what city and country the recipient is in.
Collabspot email reminders screenshot

Stay Updated With Reminders

Never forget to follow-up with a contact again.

  • Receive followup reminders when a recipient hasn’t replied to an email.
  • Be alerted to follow-up with notifications and reminders in the Collabspot sidebar at specified dates.
  • Follow-up on a specific email after your set time and date expires.
Collabspot email templates screenshot

Create and Customize Email Templates

Create and share email templates with your entire team. 

  • Create email templates to standardize your email communication with leads and customers.
  • Measure the open, click, and reply rates of each email template.
  • View email template reports so you can find out which messages are working best.
Collabspot Sales Reporting Analytics screenshot

Track Mission Critical Metrics

Understand how your sales reps are spending their time and what’s working for your team using the reporting and analytics dashboard

  • Get insight into how your prospects are engaging with your emails.
  • View the performance and closure rate of each sales email sent.
  • Keep track of sales and support email metrics.
Collabspot Social Integration screenshot

Integrate With Social Media

Monitor social network activity of any contact from the Gmail sidebar.

  • Access a contact’s Facebook, LinkedIn and Twitter activity from Gmail.
  • See what your contacts have been talking about on social media.
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Collabspot starting from $15 per user/month

20+ Years of Happy Clients

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Stellar Service

We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.

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Second to None

We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.

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Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

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CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

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Great CRM Partner!

We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.

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Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

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W-Systems is Wonderful!

W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.

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Instrumental in our Upgrade

Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.

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Good Integrator to Work With

W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.