SugarCRM enables businesses to create customers for life with the world’s first intelligent, no touch customer experience (CX) platform. W-Systems offers a series of add-ons to Sugar to extend its core capabilities.
Effortlessly manage your Sugar user and team settings with wUserUtils. Our customization for Sugar administrators allows you to easily copy dashboards, filters, locale settings, making new user setup quick and easy.
wUserUtils also enables your admins to troubleshoot user issues and broadcast global messages in Sugar.
Significantly reduce setup time for new Sugar users cloning filters, dashlets, email settings, and much more from existing users.
Send dashboards and filters from any Sugar module to any team or user, without overwriting their settings.
View how specific users see Sugar while logged in - especially useful when troubleshooting user issues.
Prevent regular Sugar users from logging in and during system maintenance and inform everyone with website banners.
wUserUtils can significantly reduce the time it takes to set up new Sugar users by allowing you to clone filters, dashlets, email settings, and much more from existing users. Note that cloning will overwrite existing user settings.
You recently built out a new dashboard and need to share it with your team. wUserUtils allows you to select specific dashboards from any Sugar module and send it to any team or user, without overwriting their existing settings.
If your team uses the same List View filters, you won't need to ask employees to manually build them out—wUserUtils can easily copy a user's filters and share them with others.
One of your employees has transferred to another team or your current dashboards have become deprecated. wUserUtils enables you to easily remove dashboards or filters from users and teams.
wUserUtils enables you to mass update locale settings, such as date and time, currency, and more. It also allows you to copy these settings to users or teams based on your employee locations.
If you want to check the updates made through wUserUtils, the Login As functionality enables you to view how specific users see Sugar while logged in. This functionality is also useful for troubleshooting user-reported issues.
wUserUtils allows your admins to prevent regular Sugar users from logging in. This functionality can be used while performing upgrades, troubleshooting issues, or running resource-heavy processes.
With wUserUtils, you can set up and schedule global messages, informing your Sugar users of any planned admin activities, such as maintenance or upgrades. This message will also get displayed on the login screen.
As a Top 5 Worldwide and Elite designated SugarCRM partner we have deployed Sugar to 100's of organizations. We are business analysts and developers, and we want to make Sugar fit your organization like a glove. Put us to the test, we love a challenge.
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Learn more about the core features and capabilities of wUserUtils.Download
wUserUtils costs $120 per year per license (min. 10 users) plus installation.
The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!
I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!
Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.
Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.
We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.
We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.
Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++
W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.
Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.
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The September 2019 update to wUserUtils includes support for Cluster Bar Chart filter deletion functionality, improved filter copying for dashboards and addresses issues identified in prior versions.
The August 2019 update to wUserUtils includes an option to clone the ColumnSet and addresses issues identified in prior versions.
The July 2019 update to wUserUtils includes support for Enhanced Scheduled Reports and addresses issues identified in prior versions.