Advanced User Tools for Sugar

Effortlessly manage your Sugar user and team settings with wUserUtils.

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wUserUtils: Advanced User Tools

wUserUtils Advanced User Administration for SugarCRM

Meet wUserUtils: Advanced User Tools for Sugar

SugarCRM enables businesses to create customers for life with the world’s first intelligent, no touch customer experience (CX) platform. W-Systems offers a series of add-ons to Sugar to extend its core capabilities.

Effortlessly manage your Sugar user and team settings with wUserUtils. Our customization for Sugar administrators allows you to easily copy dashboards, filters, locale settings, making new user setup quick and easy.

wUserUtils also enables your admins to troubleshoot user issues and broadcast global messages in Sugar.

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wUserUtils Benefits

Easily Clone Settings

Significantly reduce setup time for new Sugar users cloning filters, dashlets, email settings, and much more from existing users.

Share Dashboards & Filters

Send dashboards and filters from any Sugar module to any team or user, without overwriting their settings.

Login as Any User

View how specific users see Sugar while logged in - especially useful when troubleshooting user issues.

Set Up Maintenance

Prevent regular Sugar users from logging in and during system maintenance and inform everyone with website banners.

Clone User Settings

wUserUtils can significantly reduce the time it takes to set up new Sugar users by allowing you to clone filters, dashlets, email settings, and much more from existing users. Note that cloning will overwrite existing user settings.

Copy Dashboards

You recently built out a new dashboard and need to share it with your team. wUserUtils allows you to select specific dashboards from any Sugar module and send it to any team or user, without overwriting their existing settings.

Share Filters

If your team uses the same List View filters, you won't need to ask employees to manually build them out—wUserUtils can easily copy a user's filters and share them with others.

Remove Filters or Dashboards

One of your employees has transferred to another team or your current dashboards have become deprecated. wUserUtils enables you to easily remove dashboards or filters from users and teams.

Mass Update Locale Settings

wUserUtils enables you to mass update locale settings, such as date and time, currency, and more. It also allows you to copy these settings to users or teams based on your employee locations.

Impersonate Users

If you want to check the updates made through wUserUtils, the Login As functionality enables you to view how specific users see Sugar while logged in. This functionality is also useful for troubleshooting user-reported issues.

Maintenance Mode

wUserUtils allows your admins to prevent regular Sugar users from logging in. This functionality can be used while performing upgrades, troubleshooting issues, or running resource-heavy processes.

Broadcast Messages

With wUserUtils, you can set up and schedule global messages, informing your Sugar users of any planned admin activities, such as maintenance or upgrades. This message will also get displayed on the login screen.

W-Systems Knows Sugar

As a Top 5 Worldwide and Elite designated SugarCRM partner we have deployed Sugar to 100's of organizations. We are business analysts and developers, and we want to make Sugar fit your organization like a glove. Put us to the test, we love a challenge.

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We publish a wealth of tips, customization examples, and reviews of useful tools that work with Sugar. To learn more visit our blog.

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wUserUtils Resources

wUserUtils Advanced SugarCRM User Tools Datasheet Cover

wUserUtils - Datasheet

Learn more about the core features and capabilities of wUserUtils.

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W-Systems is a SugarCRM Elite Partner award winning of the SugarCRM Global Reseller of the Year

wUserUtils costs $120 per year per license (min. 10 users) plus installation.

20+ Years of Happy Clients

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Good Integrator to Work With

W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.

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Stellar Service

We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.

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Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

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An Excellent Partner for Enhancements and Resources

Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++

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CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

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There Will Be Issues!

I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!

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Excellent Experience Implementing SugarCRM

W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.

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The Entire Team Works Hard

The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!

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W-Systems is Wonderful!

W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.

Latest Articles

Fall Into the New SugarCRM

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Training & Events

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Oct 15

SugarConnection 2019 - Paris

Connect with the Brightest Minds in Customer Experience

Oct 23

Introduction to Sugar for End Users

This live virtual class will provide you with the tools necessary to use Sugar as a new End User.

Oct 29

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

Oct 29

Sugar Reporting

This course is for any Sugar user that is looking to learn how to run reports efficiently in Sugar

Oct 31

Sugar Administration - Advanced (Multi-Day Class)

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Nov 05

SugarConnection 2019 - Mexico City

Connect with the Brightest Minds in Customer Experience

Nov 06
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Recent Releases

wUserUtils September 2019 Update

Released on September 29th, 2019

The September 2019 update to wUserUtils includes support for Cluster Bar Chart filter deletion functionality, improved filter copying for dashboards and addresses issues identified in prior versions.

wUserUtils August 2019 Update

Released on August 29th, 2019

The August 2019 update to wUserUtils includes an option to clone the ColumnSet and addresses issues identified in prior versions.

wUserUtils July 2019 Update

Released on July 30th, 2019

The July 2019 update to wUserUtils includes support for Enhanced Scheduled Reports and addresses issues identified in prior versions.

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