W-Systems joins SugarCRM! Read Blog
SugarCRM enables businesses to create customers for life with the world’s first intelligent, no touch customer experience (CX) platform. W-Systems offers a series of add-ons to Sugar to extend its core capabilities.
Effortlessly manage your Sugar user and team settings with wUserUtils. Our customization for Sugar administrators allows you to easily copy dashboards, filters, locale settings, making new user setup quick and easy.
wUserUtils also enables your admins to troubleshoot user issues and broadcast global messages in Sugar.
Significantly reduce setup time for new Sugar users cloning filters, dashlets, email settings, and much more from existing users.
Send dashboards and filters from any Sugar module to any team or user, without overwriting their settings.
View how specific users see Sugar while logged in - especially useful when troubleshooting user issues.
Prevent regular Sugar users from logging in and during system maintenance and inform everyone with website banners.
wUserUtils can significantly reduce the time it takes to set up new Sugar users by allowing you to clone filters, dashlets, email settings, and much more from existing users. Note that cloning will overwrite existing user settings.
You recently built out a new dashboard and need to share it with your team. wUserUtils allows you to select specific dashboards from any Sugar module and send it to any team or user, without overwriting their existing settings.
If your team uses the same List View filters, you won't need to ask employees to manually build them out—wUserUtils can easily copy a user's filters and share them with others.
One of your employees has transferred to another team or your current dashboards have become deprecated. wUserUtils enables you to easily remove dashboards or filters from users and teams.
wUserUtils enables you to mass update locale settings, such as date and time, currency, and more. It also allows you to copy these settings to users or teams based on your employee locations.
If you want to check the updates made through wUserUtils, the Login As functionality enables you to view how specific users see Sugar while logged in. This functionality is also useful for troubleshooting user-reported issues.
wUserUtils allows your admins to prevent regular Sugar users from logging in. This functionality can be used while performing upgrades, troubleshooting issues, or running resource-heavy processes.
With wUserUtils, you can set up and schedule global messages, informing your Sugar users of any planned admin activities, such as maintenance or upgrades. This message will also get displayed on the login screen.
Sell, Serve, Enterprise, Professional: 10.0.x
Enterprise & Professional: 7.9.x*, 8.0.x*, 9.0.x*, 10.0.x
*Note: W-Systems regularly updates wUserUtils and introduces new features for the latest Sugar versions. Deprecated versions of wUserUtils compatible with older Sugar releases may lack some of the features listed on this page.
wUserUtils costs $120 per year per license (min. 10 users) plus installation.
I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!
The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!
W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.
Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++
Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.
W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.
W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.
Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.
We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.
This course is designed to provide a basic introduction to Sugar Sell for end-users.