W-Systems Knows Sugar
Streamline your CRM experience and make Sugar fit your business like a glove with our add-ons and enhancements.
Request a Quote Schedule a DemoW-Systems Add-Ons & Enhancements for Sugar
Streamline Your Sugar Experience and Increase Revenue
SugarCRM enables businesses to create customers for life with the world’s first intelligent,
no-touch customer experience (CX) platform. W-Systems offers a series of add-ons to Sugar to extend its core capabilities.
As a Top 5 Worldwide and Elite designated SugarCRM partner, we have deployed Sugar to hundreds of organizations. We are business analysts and developers, and we want to make Sugar fit your organization like a glove, and increase your revenue with a streamlined CRM.
Why Choose W-Systems Add-Ons for Sugar?
No Filler
We don't just develop for the sake of it. All of our Sugar extensions have been created to address real business problems.
Only the Best
Our add-ons go through a rigorous testing process before being released, so you can be sure you are getting the best Sugar enhancements.
Continuously Updated
Our Sugar add-ons get regularly updated with new features, enhancements, bug fixes, and support for new Sugar versions.
Loved and Trusted
"They're very useful extensions, too. To my knowledge, nobody else offers this. I would strongly recommend them over others."
- Freddy Jreisat, United Military Travel
Enhanced Interaction Management
Get quick access to all of your customer interactions and boost employee productivity.
- Quickly access Calls, Meetings, Emails, and more in one place
- Create any activity from two subpanels
- Extra functionality for Sugar’s Historical Summary
- View your activities in additional related modules
Time Series KPIs
Capture, store, and visualize KPIs from any Sugar
module at specific points in time.
- Follow your KPIs in Sugar charts
- Define performance metrics for your business
- Create goals for teams and users
- Track KPIs from any time period
Advanced Calendar Configuration
Display any standard or custom Sugar module data in a customizable calendar.
- Easily create and edit events
- Multiple calendar displays
- See events in List or Record Views
- Publish your Calendar as iCal or ICS
Sugar Document Automation
Easily generate letters, contracts, proposals, and more with data from your Sugar records.
- Combine information from multiple modules
- Export documents as Word or PDF files
- Merge data from records en masse
- Easily create document templates
Dropbox, Google Drive & OneDrive in Sugar
Manage your files in the cloud and customer
relationships in one place.
- Access your cloud storage platform in Sugar
- Define your file and folder structure
- Drag and drop files in Sugar
- Support for DocuSign and cloud storage integrations.
Sugar Integration to Bing Maps
View any list of Sugar records or any other Sugar
module plotted on a map.
- Search records by distance from zip code
- Generate and share driving directions
- Map dashlet and field
- Compatible with standard and custom modules
Cross-Selling and Referrals
Simplify and automate the product and service Referral process.
- Refer Sugar records internally
- Send referrals to external sources
- Receive notifications via email or Sugar
- Track and report on referrals
Custom Sugar Enhancements
Streamline your daily workflow in Sugar with our library of enhancements.
- Quick action buttons in Sugar
- Custom notifications in Record View
- View more records in List View
- Enhanced chart dashlets
Advanced User Tools
Enable your Sugar admins to effortlessly manage your Sugar user and team settings.
- Share filters and dashboards between users
- Mass update locale settings
- Troubleshoot user issues with ease
- Broadcast messages to your user base
Send, Sign, Success
Sign and manage documents from within Sugar with the most widely used e-signature solution.
- Easy-to-use dashlet
- Track the status of your documents
- Real-time alerts
- Integration to document automation and cloud storage solutions
Improve User Productivity and Collaboration
Put your CRM data at the forefront onf your teams' displays by sending custom notifications in Slack.
- Set Slack message triggers
- Customize notifications with Sugar data
- View Slack channels in Sugar
- Send automated direct messages or channel-wide announcements
wMobile for SugarCRM: User Adoption Without Data Entry
Add the power of W‐Systems add-ons and
enhancements at your fingertips, on mobile.
- Discover nearby accounts and contacts
- Create documents on the go
- Add notes on the fly
- Faster access to anything on mobile
W-Systems Knows Sugar
As a Top 5 Worldwide and Elite designated SugarCRM partner we have deployed Sugar to 100's of organizations. We are business analysts and developers, and we want to make Sugar fit your organization like a glove. Put us to the test, we love a challenge.
Visit our Blog
We publish a wealth of tips, customization examples, and reviews of useful tools that work with Sugar. To learn more visit our blog.
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Each of our Sugar add-ons cost $120 per year per license (min. 10 users) plus installation.
20+ Years of Happy Clients
There Will Be Issues!
I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!
W-Systems is Wonderful!
W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.
Great People to Work With
W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.
The Entire Team Works Hard
The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!
Excellent Partner!
Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.
Second to None
We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.
Great Coding and Good Service!
Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.
Simply Amazing!
W-Systems has been truly amazing. The staff is extremely knowledgeable and friendly. They really go the extra mile to help you through the process, and always do their best to make your vision a reality instead of just taking the easy way out. We are super pleased and look forward to continued business together.
CRMs are Personal and Complicated
CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.