Sugar enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable CRM solution on the market. W-Systems offers a series of add-ons to Sugar to extend it’s core capabilities.
Meet wReferrals: Cross-Selling and Referrals in Sugar
Most organizations struggle with how to effectively encourage and enable sales teams to make referrals to peers.
If you have different sales teams handling your product and services or sending referrals to business partners, wReferrals is a tool that helps you simplify and automate the product and service Referral process.
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W-Systems Knows Sugar
As a Top 5 Worldwide and Elite designated SugarCRM partner we have deployed Sugar to 100's of organizations. We are business analysts and developers, and we want to make Sugar fit your organization like a glove. Put us to the test; we love a challenge.
Visit our Blog
We publish a wealth of tips, customization examples, and reviews of useful tools that work with Sugar. To learn more visit our blog.
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20+ Years of Happy Clients
Excellent Partner!
Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.
Great CRM Partner!
We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.
CRMs are Personal and Complicated
CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.
Excellent Experience Implementing SugarCRM
W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.
The Entire Team Works Hard
The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!
Good Integrator to Work With
W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.
Second to None
We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.
W-Systems is Wonderful!
W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.
Stellar Service
We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.
Latest Articles
15 Reasons for 15 Years: Why W-Systems Loves Sugar
Take a look below at 15 reasons why we love Sugar featuring employees from our sales, professional services, development, support, and marketing departments. Read More »
wReferrals: Maintain Metrics and Track Referrals in Sugar
Learn more about wReferrals, our Business Intelligence solution for Sugar that helps users simplify and automate the product and service Referral process. Read More »
CRM for Credit Unions: Managing Referrals & Incentives in Sugar
Having a systemized way to track what offers you are making to members is very important. Read More »
Training & Events
Sugar Administration - Essentials (Multi-Day)
Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.
Introduction to Sugar for End Users
This live virtual class will provide you with the tools necessary to use Sugar as a new End User.
Sugar Reporting
This live-virtual class will teach you how to use Sugar's Reports module to run the reports you need quickly and efficiently.
Sugar Administration - Advanced (Multi-Day Class)
This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.
Sugar New User Training
Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.
2019 Symitar Educational Conference & TechConnect
Innovative solutions and strategies from the best and brightest in financial services.
Recent Releases
wReferrals May 2019 Update
The May 2019 update to wReferrals addresses issues identified in previous versions.
wReferrals June 2018 Update
The June 2018 update to wReferrals includes fixed issues identified in previous versions.
wReferrals May 2018 Update
The May 2018 update to wReferrals includes new features and fixed issues identified in previous versions.