W-Systems joins SugarCRM! Read Blog
SugarCRM enables businesses to create customers for life with the world’s first intelligent, no touch customer experience (CX) platform. W-Systems offers a series of add-ons to Sugar to extend its core capabilities.
Using wMaps, our integration to Microsoft Bing Maps you can view any list of Sugar accounts, contacts, leads, targets, opportunities or any other Sugar module plotted on a map.
You will also be able to see quickly what accounts or leads are in closest proximity to each other and plot the results on a map or generate directions for a visit. The maps we generate are content-rich and can incorporate details from your Sugar records directly on the maps.
Filter records by specifying the distance (miles or kilometers) from a zip code's center point.
wMaps can display records on map, and generate driving directions as well.
As long as a module has address fields, you can enable wMaps for any standard or custom module.
Using wMobile for SugarCRM? You can access wMaps' functionality on the go!
You are holding an event and would like to invite all customers within 50 miles from the event location.
With wMaps you can filter accounts list view using a new Distance search option and specify distance from a postal code's center point.
You can save the result set to a Sugar target list for marketing purposes.
You would like to see the distribution of customers or prospects in a specific territory.
With Sugar you can create a filter in the accounts module to list the customers in a specific territory.
wMaps can display the result of that list as pushpins on a map.
You have a new prospective account and would like to get some geographic context and take a look at their office building.
wMaps can produce a map that can be zoomed in all the way to the aerial photo detail of the building or location in question.
You are planning to travel in your sales territory and would like to plan the best sequence of account visits.
From a filtered list in Sugar, select the specific accounts you would like to visit.
wMaps can generate optimal directions and display the directions on a map.
The directions can be emailed to your phone to integrate with maps on the phone.
You are visiting a customer and would like to see a list of the closest prospective customers or other customers so you can plan some additional stops.
wMaps will calculate the relative distance between the current record and all other records, and then show you the closest ones.
From the list of closest records you can place them on a map or generate optimum driving directions.
You have generated a map or directions and want to be able to send them to your own phone or a colleagues phone.
Any wMap can be sent to your phone via email. In the top right of a map or directions screen there will be a Send via Email button. Press this link to generate an email with a link to the map that can be opened on your phone.
You need to further modify your generated maps with custom maps or areas.
Maps can now be customized with objects such as lines, shapes and pushpins. All modifications can be saved and accessed for later use.
If you need quick access to a record's mapped location in Record View, wMaps includes a field and dashlet that support multiple display views, including Road, Aerial, Street Side, and Bird's Eye.
You can create and customize as many maps as needed. These maps can then be saved, and accessed at any time from Sugar.
You can select an area on the map and all the records in that area will automatically generate. It also allows saving the filter for later use.
You need fast and accurate access to a record's location on the map.
Geocode Records Manually allows you to pinpoint an exact address on the map for better accuracy.
You can enable wMaps for any module by simply mapping the module either by address or by a related record.
Sell, Serve, Enterprise, Professional: 10.0.x
Enterprise & Professional: 7.9.x*, 8.0.x*, 9.0.x*, 10.0.x
*Note: W-Systems regularly updates wMaps and introduces new features for the latest Sugar versions. Deprecated versions of wMaps compatible with older Sugar releases may lack some of the features listed on this page.
wMaps costs $120 per year per license (min. 10 users) plus installation.
We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.
Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.
W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.
We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.
I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!
Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++
The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!
W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.
Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.
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