SugarCRM enables businesses to create customers for life with the world’s first intelligent, no touch customer experience (CX) platform. W-Systems offers a series of add-ons to Sugar to extend its core capabilities.
Using wMaps, our integration to Microsoft Bing Maps you can view any list of Sugar accounts, contacts, leads, targets, opportunities or any other Sugar module plotted on a map.
You will also be able to see quickly what accounts or leads are in closest proximity to each other and plot the results on a map or generate directions for a visit. The maps we generate are content-rich and can incorporate details from your Sugar records directly on the maps.
Filter records by specifying the distance (miles or kilometers) from a zip code's center point.
wMaps can display records on map, and generate driving directions as well.
As long as a module has address fields, you can enable wMaps for any standard or custom module.
Using wMobile for SugarCRM? You can access wMaps' functionality on the go!
You are holding an event and would like to invite all customers within 50 miles from the event location.
With wMaps you can filter accounts list view using a new Distance search option and specify distance from a postal code's center point.
You can save the result set to a Sugar target list for marketing purposes.
You would like to see the distribution of customers or prospects in a specific territory.
With Sugar you can create a filter in the accounts module to list the customers in a specific territory.
wMaps can display the result of that list as pushpins on a map.
You have a new prospective account and would like to get some geographic context and take a look at their office building.
wMaps can produce a map that can be zoomed in all the way to the aerial photo detail of the building or location in question.
You are planning to travel in your sales territory and would like to plan the best sequence of account visits.
From a filtered list in Sugar, select the specific accounts you would like to visit.
wMaps can generate optimal directions and display the directions on a map.
The directions can be emailed to your phone to integrate with maps on the phone.
You are visiting a customer and would like to see a list of the closest prospective customers or other customers so you can plan some additional stops.
wMaps will calculate the relative distance between the current record and all other records, and then show you the closest ones.
From the list of closest records you can place them on a map or generate optimum driving directions.
You have generated a map or directions and want to be able to send them to your own phone or a colleagues phone.
Any wMap can be sent to your phone via email. In the top right of a map or directions screen there will be a Send via Email button. Press this link to generate an email with a link to the map that can be opened on your phone.
You need to further modify your generated maps with custom maps or areas.
Maps can now be customized with objects such as lines, shapes and pushpins. All modifications can be saved and accessed for later use.
If you need quick access to a record's mapped location in Record View, wMaps includes a field and dashlet that support multiple display views, including Road, Aerial, Street Side, and Bird's Eye.
You can create and customize as many maps as needed. These maps can then be saved, and accessed at any time from Sugar.
You can select an area on the map and all the records in that area will automatically generate. It also allows saving the filter for later use.
You need fast and accurate access to a record's location on the map.
Geocode Records Manually allows you to pinpoint an exact address on the map for better accuracy.
You can enable wMaps for any module by simply mapping the module either by address or by a related record.
As a Top 5 Worldwide and Elite designated SugarCRM partner we have deployed Sugar to 100's of organizations. We are business analysts and developers, and we want to make Sugar fit your organization like a glove. Put us to the test, we love a challenge.
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Download this datasheet to learn about wMaps' core features capabilities.Download
Our wMaps Online Manual provides in-depth information about installation, usage, and even provides examples of document templates.Learn More
Need help installing and using wMaps? Download our in-depth Guide!Download
wMaps costs $120 per year per license (min. 10 users) plus installation.
We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.
The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!
W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.
Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++
W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.
We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.
CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.
We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.
W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.
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