Sugar enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable CRM solution on the market. W-Systems offers a series of add-ons to Sugar to extend it’s core capabilities.
Meet wBenchmark: Time Series KPIs in Sugar
With wBenchmark, you can define, capture and visualize Key Performance Indicators (KPIs) inside Sugar.
wBenchmark adds the unique capability to capture and store KPIs from any Sugar standard or user-defined modules at specific points in time such as daily, weekly, monthly, quarterly, and yearly periods.
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W-Systems Knows Sugar
As a Top 5 Worldwide and Elite designated SugarCRM partner we have deployed Sugar to 100's of organizations. We are business analysts and developers, and we want to make Sugar fit your organization like a glove. Put us to the test, we love a challenge.
Visit our Blog
We publish a wealth of tips, customization examples, and reviews of useful tools that work with Sugar. To learn more visit our blog.
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20+ Years of Happy Clients
The Entire Team Works Hard
The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!
An Excellent Partner for Enhancements and Resources
Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++
CRMs are Personal and Complicated
CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.
Latest Articles
Tracking KPIs in Sugar: An Easy Way to Add Goals
Learn more about one of the new features from wBenchmark, the goal import tool which allows users to import goals from a CSV file. Read More »
wBenchmark: Time Series KPIs in Sugar
Learn more about wBenchmark, our Business Intelligence solution for Sugar that enables users to define, capture, and display their KPIs over time. Read More »
Sugar Showcase: wBenchmark
In this webinar, we showcased wBenchmark, our latest extension to Sugar that enables you to capture periodic snapshots values of your KPIs. Read More »
Training & Events
Mobile Madness: Your Slam Dunk
Join us on March 26th at 2 PM Eastern, and learn how to increase your CRM user adoption with SugarCRM Mobile.
Working with Sugar Studio
This course is for new administrators who are looking for a quick way to get started configuring Sugar to meet their business needs.
Sugar New User Training
Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.
Introduction to Advanced Workflow
This course is for administrators who would like to explore Advanced Workflow and all it has to offer.
Sugar Administration - Essentials (Multi-Day)
Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.
Introduction to wBenchmark
A look at wBenchmark, our Sugar add-on that enables you to capture periodic snapshots values of key performance metrics.
Recent Releases
wBenchmark February 2019 Update
The February 2019 update to wBenchmark includes improvements to PHP docs, optimized code and addresses issues found in previous versions.
wBenchmark December 2018 Update
The December 2018 update to wBenchmark includes new improvements and features and addresses issues founf in previous versions.
wBenchmark September 2018 Update
The September 2018 update to wBenchmark includes the ability to import Goals via CSV files and fixes to issues identified in previous versions.