Sugar enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable CRM solution on the market. W-Systems offers a series of add-ons to Sugar to extend it’s core capabilities.

Meet wBenchmark: Time Series KPIs in Sugar

With wBenchmark, you can define, capture and visualize Key Performance Indicators (KPIs) inside Sugar.

wBenchmark adds the unique capability to capture and store KPIs from any Sugar standard or user-defined modules at specific points in time such as daily, weekly, monthly, quarterly, and yearly periods.

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wBenchmark: Time Series KPIs in Sugar

W-Systems Knows Sugar

As a Top 5 Worldwide and Elite designated SugarCRM partner we have deployed Sugar to 100's of organizations. We are business analysts and developers, and we want to make Sugar fit your organization like a glove. Put us to the test, we love a challenge.

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We publish a wealth of tips, customization examples, and reviews of useful tools that work with Sugar. To learn more visit our blog

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wBenchmark costs $80 per year per license (min. 10 users) plus installation

20+ Years of Happy Clients

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Great CRM Partner!

We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.

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W-Systems is Wonderful!

W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.

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The Entire Team Works Hard

The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!

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CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

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Instrumental in our Upgrade

Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.

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There Will Be Issues!

I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!

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Great Coding and Good Service!

Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.

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Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

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Second to None

We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.

Latest Articles

Tracking KPIs in Sugar: An Easy Way to Add Goals

October 3, 2018   •   3 minute read

Learn more about one of the new features from wBenchmark, the goal import tool which allows users to import goals from a CSV file. Read More »

wBenchmark: Time Series KPIs in Sugar

April 3, 2018   •   4 minute read

Learn more about wBenchmark, our Business Intelligence solution for Sugar that enables users to define, capture, and display their KPIs over time. Read More »

Sugar Showcase: wBenchmark

March 7, 2018   •   3 minute read

In this webinar, we showcased wBenchmark, our latest extension to Sugar that enables you to capture periodic snapshots values of your KPIs. Read More »

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Training & Events

Introduction to Advanced Workflow

This course is for administrators who would like to explore Advanced Workflow and all it has to offer.

May 28

Working with Sugar Studio

This course is for new administrators who are looking for a quick way to get started configuring Sugar to meet their business needs.

May 30

Sugar Administration - Essentials (Multi-Day)

Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.

Jun 11

Sugar New User Training

Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.

Jun 11
Web Training

Introduction to wBenchmark

A look at wBenchmark, our Sugar add-on that enables you to capture periodic snapshots values of key performance metrics.

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Recent Releases

wBenchmark April 2019 Update

Released on April 29th, 2019

The April 2019 update to wBenchmark addresses issues found in previous versions.

wBenchmark March 2019 Update

Released on March 29th, 2019

The March 2019 update to wBenchmark addresses an issue related to the Bullet Leader Chart Dashlet found in previous versions.

wBenchmark February 2019 Update

Released on February 27th, 2019

The February 2019 update to wBenchmark includes improvements to PHP docs, optimized code and addresses issues found in previous versions.

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