Relationship Analytics for Sugar

Innovative Relationship Intelligence

TrustSphere’s Relationship Analytics is a complementary solution designed to work easily and seamlessly as part of your Sugar. 

It provides previously unavailable levels of insight into the true activity between your organization and your customer/prospects. By analyzing email and voice interactions (never the content, just the interactions) and then automatically pushing the resulting analytics into Sugar, the entire sales management process is transformed.

TrustSphere's experience shows that sales professionals right across the organization benefit significantly from the use of these analytics and deliver significantly better results, including: 

  • Never Being Blindsided Again
  • Improving Forecasting Accuracy
  • Preventing Revenue Leakage
  • Improving Sales Handovers
Watch a Demo
Product Landing Image Trustsphere

TrustSphere at a Glance

Less than 10% of all customer interactions are ever entered into the CRM. This leaves a big gap in the CRM data which your team relies on to make decisions. TrustSphere delivers data extracted from any communications platform and injects the analytics directly into Sugar.

Typical results:

  • For every contact in the CRM, we find two more
  • 40% higher customer satisfaction
  • 74% increased forecast accuracy
  • 54% higher sales quota achievement
Explore TrustSphere Features

LinksWithin

Replace Cold Calls with Warm Introductions

LinksWithin enables you to leverage your organization’s combined social network to find the most relevant connections to an external company or individual. By accurately identifying the people within your organization who have an existing relationship with an external party, market-facing teams can work together in a more coordinated and effective way. Whilst social networking sites are great at telling you who might be connected, they are less effective at telling you who has a relationship. LinksWithin distinguishes between mere connections and current relationships in a simple query (or at the touch of a button).

Subscribe to our Newsletter

TrustSphere starting from $20 per user per month

20+ Years of Happy Clients

Star iconStar iconStar iconStar iconStar icon

Great Coding and Good Service!

Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.

Star iconStar iconStar iconStar iconStar icon

Instrumental in our Upgrade

Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.

Star iconStar iconStar iconStar iconStar icon

Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

Star iconStar iconStar iconStar iconStar icon

The Entire Team Works Hard

The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!

Star iconStar iconStar iconStar iconStar icon

There Will Be Issues!

I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!

Star iconStar iconStar iconStar iconStar icon

Excellent Experience Implementing SugarCRM

W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.

Star iconStar iconStar iconStar iconStar icon

An Excellent Partner for Enhancements and Resources

Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++

Star iconStar iconStar iconStar iconStar icon

Stellar Service

We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.

Star iconStar iconStar iconStar iconStar icon

Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

Trustpilot