Read our blog for the latest insights on sales and marketing Take Me There
Webinar: Reduce Time & Automate Anything in Sugar with Custom Buttons Register
Webinar: Use Sugar Data to Easily Generate Complex Documents Register
Webinar: Advanced Calendar Solution for Sugar Register
SugarCRM enables businesses to create customers for life with the world’s first intelligent, no touch customer experience (CX) platform. W-Systems offers a series of add-ons to Sugar to extend its core capabilities.
By adopting Sugar, you've already made a step in the right direction in making your users more productive. Your company communication software, such as Slack, is another important step in improving user productivity. What if these tools worked together?
The Sugar Connector to Slack puts your teams' CRM data at the forefront of your sales, service, and marketing teams' displays by sending notifications in their designated Slack channels of any updates or additions in their Sugar records.
Set Slack message triggers based on your own Sugar data, be it standard or custom.
Create and send custom Slack announcements using our message builder.
Get access to customer-related conversations by viewing Slack channels in Sugar's Record View.
Easily set up automated Slack direct messages or channel-wide notifications.
Take a look at our webinar archives for best practices, tips, tricks and more! View Webinar Archive
The Sugar Connector to Slack enables you to create custom Slack message templates in Sugar using text, images, and Sugar data. Our integration also enables you to directly link to Sugar records for easy access.
Let sales know when they have new leads, support reps when a new ticket gets opened, celebrate new business company-wide, and more.
The Sugar Connector to Slack enables you to set up triggers for sending out messages to your Slack channels using SugarBPM.
Send out direct messages to Slack users with reminders for upcoming meetings and calls, or bring relevant Sugar information to the attention of your entire team.
With the Sugar Connector to Slack, you can send messages to individual Slack users, or to an entire channel.
Make sure you never miss any conversations around your accounts. The Sugar Connector to Slack enables you to assign channels to your Sugar records, and lets you view channel conversations directly in Sugar.
Sell, Serve, Enterprise, Professional: 10.0.x, 10.1.x
Enterprise & Professional: 9.0.x*, 10.0.x
*Note: W-Systems regularly updates the Sugar Connector to Slack and introduces new features for the latest Sugar versions. Deprecated versions of the Sugar Connector to Slack compatible with older Sugar releases may lack some of the features listed on this page.
As a Top 5 Worldwide and Elite designated SugarCRM partner we have deployed Sugar to 100's of organizations. We are business analysts and developers, and we want to make Sugar fit your organization like a glove. Put us to the test, we love a challenge.
We publish a wealth of tips, customization examples, and reviews of useful tools that work with Sugar. To learn more visit our blog.Newsletter Sign Up
Download this datasheet to learn about the core capabilities of the Sugar Connector to SlackDownload
Sugar Connector to Slack costs $4 per user per month (min. 10 users) plus installation
Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.
Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++
W-Systems has been truly amazing. The staff is extremely knowledgeable and friendly. They really go the extra mile to help you through the process, and always do their best to make your vision a reality instead of just taking the easy way out. We are super pleased and look forward to continued business together.
We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.
W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.
The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!
We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.
W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.
We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.