SugarCRM Computer Telephony Integration (CTI)

You have customers. Let’s get to know them.

Whether you wish to capture more sales opportunities, drive marketing initiatives, or provide higher quality customer service, the 3CLogic SugarCRM Integration is capable of meeting the challenge. By combining the powerful information stored in your CRM with our advanced multichannel communication platform, empower your reps to create more meaningful customer relationships, improve sales and marketing campaigns, and increase first call resolutions.

Watch a Demo
New Integration SugarCRM Graphics

Complete CTI and Call Center Solution for SugarCRM

By combining the power of SugarCRM with 3CLogic’s advanced multichannel cloud contact center solution and CTI, give your customer-facing employees the tools and insights they need to engage clients and deliver on their expectations across all communication channels and touch points. Whether your team is performing outbound sales, telemarketing, or appointment-setting campaigns, or handling customer service initiatives, enhance their efficiency and drive revenue with this all-in-one communications platform.

10 Ways 3CLogic Boosts Customer Engagements
Complete CTI and Call Center Solution for SugarCRM

3CLogic pricing available by quote only

20+ Years of Happy Clients

Star iconStar iconStar iconStar iconStar icon

Good Integrator to Work With

W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.

Star iconStar iconStar iconStar iconStar icon

The Entire Team Works Hard

The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!

Star iconStar iconStar iconStar iconStar icon

Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

Star iconStar iconStar iconStar iconStar icon

CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

Star iconStar iconStar iconStar iconStar icon

Stellar Service

We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.

Star iconStar iconStar iconStar iconStar icon

Instrumental in our Upgrade

Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.

Star iconStar iconStar iconStar iconStar icon

Great Coding and Good Service!

Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.

Star iconStar iconStar iconStar iconStar icon

Second to None

We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.

Star iconStar iconStar iconStar iconStar icon

Excellent Experience Implementing SugarCRM

W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.

Trustpilot