SugarCRM Computer Telephony Integration (CTI)

You have customers. Let’s get to know them.

Whether you wish to capture more sales opportunities, drive marketing initiatives, or provide higher quality customer service, the 3CLogic SugarCRM Integration is capable of meeting the challenge. By combining the powerful information stored in your CRM with our advanced multichannel communication platform, empower your reps to create more meaningful customer relationships, improve sales and marketing campaigns, and increase first call resolutions.

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Complete CTI and Call Center Solution for SugarCRM

By combining the power of SugarCRM with 3CLogic’s advanced multichannel cloud contact center solution and CTI, give your customer-facing employees the tools and insights they need to engage clients and deliver on their expectations across all communication channels and touch points. Whether your team is performing outbound sales, telemarketing, or appointment-setting campaigns, or handling customer service initiatives, enhance their efficiency and drive revenue with this all-in-one communications platform.

10 Ways 3CLogic Boosts Customer Engagements
Complete CTI and Call Center Solution for SugarCRM

3CLogic pricing available by quote only

20+ Years of Happy Clients

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Stellar Service

We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.

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The Entire Team Works Hard

The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!

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Great Coding and Good Service!

Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.

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Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

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An Excellent Partner for Enhancements and Resources

Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++

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Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

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Second to None

We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.

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CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

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Excellent Experience Implementing SugarCRM

W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.

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