#1 Rated CRM Product
With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform.
Why Sugar?
Designed for you Sugar provides an easy-to-use CRM interface focused on features that matter and nothing more.
Be Part of an Exceptional Customer Experience
We love our customers, and they love us. SugarCRM receives the highest Net Promoter Score across all major CRM vendors.
Easy to Deploy
Turn it on and go. Easily integrate with your existing IT fabric. Quickly customize to automate your unique business processes.
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W-Systems Knows Sugar
As a Top 5 Worldwide and Elite designated SugarCRM partner we have deployed Sugar to 100's of organizations. We are business analysts and developers, and we want to make Sugar fit your organization like a glove. Put us to the test, we love a challenge.
Visit our Blog
We publish a wealth of tips, customization examples, and reviews of useful tools that work with Sugar. To learn more visit our blog.
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Latest Articles
Release RoundUp: Sugar 8.3
The latest release of Sugar, Sugar 8.3 or Winter '19 is a cloud-only release that has some awesome updates. Here’s our Release RoundUp for Sugar 8.3! Read More »
Ultimate SugarCRM Planning Guide for 2019
Is your CRM 2019-ready? Find out how to create an annual plan for your instance of SugarCRM. Read More »
Five Questions to Ask Your Sales Team to Improve Marketing’s Contribution to Sales Pipeline
Marketing should enable sales to be successful. Learn five questions to ask your sales team to help them improve marketing's contribution to sales pipeline. Read More »
Upcoming Training & Events
Sugar Administration - Essentials (Multi-Day)
Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.
Sugar Showcase: Shorten Your Sales Cycle with Document Automation
How to sell smarter and boost your revenue with document automation.
DestinationCRM Webcast: What’s Your CRM’s IQ?
On 2/26, join us for our upcoming webinar where you'll learn how to identify your CRM’s strengths and weaknesses and improve the ROI of your CRM.
What’s Your CRM’s IQ?
Get your CRM to the right start in 2019 by identifying its strenghts and weaknesses.
Sugar New User Training
Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.
Introduction to Sugar for End Users
This live virtual class will provide you with the tools necessary to use Sugar as a new End User.
Sugar Reporting
This live-virtual class will teach you how to use Sugar's Reports module to run the reports you need quickly and efficiently.
SugarCRM Product Demo
Got questions about Sugar? Get a free demo of Sugar and discover a different kind of CRM.
Recent Releases
SugarCRM Mobile 6.4.0 for Android
SugarCRM Mobile 6.4.0 for Android has been officially released. It includes feature enhancements and fixes for issues identified in prior releases of SugarCRM Mobile.
SugarCRM Mobile 6.4.0 for iOS
SugarCRM Mobile 6.3.1 for iOS has been officially released. It includes feature enhancements and fixes for issues identified in prior releases of SugarCRM Mobile.
MS Outlook Plug-in for Sugar 2.6.2
SugarCRM has officially released version 2.6.2 of the Sugar plug-in for Microsoft Outlook. It includes improvements to the sync failure handling process.