W-Systems joins SugarCRM! Read Blog
Forget everything you know about CRM, marketing automation and customer service software.
Sugar’s robust suite of customer experience solutions is changing the game for organizations everywhere. At the heart of Sugar's fully integrated platform is a simple and consistent experience — one that’s tailored to each user’s unique needs and ways of working across any device. It’s how two million users are already closing deals faster and creating customers for life, without spending countless hours digging for data.
Take a look at our webinar archives for best practices, tips, tricks and more! View Webinar Archive
Sugar Market is the all-you-need marketing automation solution built to work for you. Highly intuitive campaign builders, advanced automation and superior reporting enable you to understand engagement, improve conversion and drive more revenue.
Create extraordinary customer relationships with the world’s most intuitive and collaborative CRM — rated number one in the prestigious PCMag Readers’ Choice awards. Track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is lean, fast and integrates with anything.
Get customer satisfaction levels back on track with intuitive reporting and dashboards. Ensure proper response and resolution times, monitor customer satisfaction and meet your customers’ needs across the full range of support channels. Sugar Serve gives you the complete picture you need to transform your customer’s experience.
Sugar Connect brings your most important customer experience activities into the email and calendar apps Sales and Services use every day. Keep your CRM, email, and calendar tools up-to-date without having to ever manually enter data. With Sugar Connect, customer and prospect details automatically sync in G Suite or Office 365, and pull relevant data to the surface as you interact with prospects and customers in real-time. It’s the easiest way to provide the types of truly personalized experiences that create and retain customers for life.Learn More
Sugar Discover isn’t like the other sales analytics tools you’ve encountered. This radical new approach tracks hundreds of metrics and automatically alerts you when it finds issues or opportunities. Going a step further, Discover also provides root cause analysis for its findings without you having to do anything. That’s “no touch” in action!Learn More
Looking to get up and running quickly, affordably and with the guarantee of best-in-class availability, scalability, and security? Look no further than SugarCloud. Need more control over your software? Sugar's compatibility with On-Premise Options let you decide when, where and how your tech stack is managed. Unlike other leading CX vendors, Sugar lets you decide which option works best for your business’s unique needs.Learn More
SugarCRM has plans that scale with your team. No hidden fees or gotchas.
Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++
We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.
Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.
Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.
The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!
We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.
W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.
CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.
We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.
Learn how to leverage Sugar Market's features for a smooth migration from email marketing to marketing automation!Read More
Even in a virtual environment, SugarConnected 2020 was full of news and announcements for Sugar customers. Learn what SugarCRM has in store for you in 2021.Read More
How does W-Systems successfully implement so many Sugar projects? Learn more straight from our Professional Services team!Read More
This course is for administrators who would like to explore SugarBPM/Advanced Workflow and all it has to offer.
This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.
Sugar Administration Essentials offers fundamental configuration training for new Sugar Admins.
This live virtual class will provide you with the tools necessary to use Sugar as a new End User.
This course is for any Sugar user that is looking to learn how to run reports efficiently in Sugar.
This course is designed to provide a basic introduction to Sugar Sell for end-users.
The latest Mobile SDK release is compatible with Sugar Mobile 25.0 and is available for SugarCRM customers or SugarCRM OEM Partners.
Sugar Mobile 25.0 for Android includes the ability to resize uploaded images and the addition of the Messages module for Sugar Serve users.