#1 Rated CRM Product
With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform.
Why Sugar?
Designed for you Sugar provides an easy-to-use CRM interface focused on features that matter and nothing more.
Be Part of an Exceptional Customer Experience
We love our customers, and they love us. SugarCRM receives the highest Net Promoter Score across all major CRM vendors.
Easy to Deploy
Turn it on and go. Easily integrate with your existing IT fabric. Quickly customize to automate your unique business processes.
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W-Systems Knows Sugar
As a Top 5 Worldwide and Elite designated SugarCRM partner we have deployed Sugar to 100's of organizations. We are business analysts and developers, and we want to make Sugar fit your organization like a glove. Put us to the test, we love a challenge.
Visit our Blog
We publish a wealth of tips, customization examples, and reviews of useful tools that work with Sugar. To learn more visit our blog.
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Latest Articles
Best Practices for Customizing Sugar
How would you customize Sugar for a school of super-coders training to fight the forces of bad customer experiences? Let's find out! Read More »
Sugar Integrations: Best Practices and Identity Management
There are many factors to consider when integrating with Sugar. Let's take a look at best practices and for building and improving upon your Sugar integrations. Read More »
The Ultimate Guide to Planning Your SugarCRM Strategy in 2019
Take a look at four things to incorporate into your CRM strategy as we approach 2019: end-of-life dates, upgrades, optimization & user training and onboarding. Read More »
Upcoming Training & Events
Sugar Showcase: How to Get 10 Sugar Customizations for Free
On 12/18, go beyond Sugar’s out-of-the-box features and streamline your team’s daily CRM workflow!
Sugar New User Training
Learn to navigate in Sugar, customize the interface, update information, add new leads, convert leads and log activities.
Introduction to Sugar for End Users
This live virtual class will provide you with the tools necessary to use Sugar as a new End User.
Sugar Reporting
This live-virtual class will teach you how to use Sugar's Reports module to run the reports you need quickly and efficiently.
SugarCRM Product Demo
Got questions about Sugar? Get a free demo of Sugar and discover a different kind of CRM.
Recent Releases
SugarCRM Mobile SDK 6.3.1
This latest Mobile SDK release is compatible with SugarCRM Mobile 6.3.1 and is available for SugarCRM customers or SugarCRM OEM Partners.
SugarCRM Mobile 6.3.1 for Android
SugarCRM Mobile 6.3.1 for Android has been officially released. It includes fixes for issues identified in prior releases of SugarCRM Mobile.
SugarCRM Mobile 6.3.1 for iOS
SugarCRM Mobile 6.3.1 for iOS has been officially released. It includes fixes for issues identified in prior releases of SugarCRM Mobile.