#1 Rated CRM Product

With Sugar, you get a simple user interface, industry-leading customer experience, and an intuitive customization platform.

Why Sugar?

Designed for you Sugar provides an easy-to-use CRM interface focused on features that matter and nothing more.

Be Part of an Exceptional Customer Experience

We love our customers, and they love us. SugarCRM receives the highest Net Promoter Score across all major CRM vendors.

Easy to Deploy

Turn it on and go. Easily integrate with your existing IT fabric. Quickly customize to automate your unique business processes.

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W-Systems Knows Sugar

As a Top 5 Worldwide and Elite designated SugarCRM partner we have deployed Sugar to 100's of organizations. We are business analysts and developers, and we want to make Sugar fit your organization like a glove. Put us to the test, we love a challenge.

Visit our Blog

We publish a wealth of tips, customization examples, and reviews of useful tools that work with Sugar. To learn more visit our blog

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SugarCRM starting from $40 per user per month

Latest Articles

How Military AutoSource Uses Sugar to Generate Better Leads

by Katie Liesmann on November 16, 2018

One of those customers, Military AutoSource, spoke in a SugarCon session how they uses Sugar. Here’s their story! Read More »

Sugar 7.9 End-of-Life and What it Means for You

by Katie Liesmann on November 13, 2018

You've probably heard the term "End-of-Life". So what does Sugar 7.9 End-of-Life mean and what should you do about it? Read More »

Sugar Showcase: Behind the Scenes at SugarCon 2018

by Roxana Rangu on October 26, 2018

In this webinar, learn firsthand about the future Sugar product roadmap and get a riveting inside look at what happened at SugarCon 2018 in Las Vegas. Read More »

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Upcoming Training & Events

Introduction to Advanced Workflow

This course is for administrators who would like to explore Advanced Workflow and all it has to offer.

Nov 27

Working with Sugar Studio

This course is for new administrators who are looking for a quick way to get started configuring Sugar to meet their business needs.

Nov 29

Sugar Administration - Advanced (Multi-Day Class)

This live course provides Sugar Administrator users with the tools needed to apply best practices on advanced configuration topics in Sugar.

Dec 11
Online Presentation

SugarCRM Product Demo

Got questions about Sugar? Get a free demo of Sugar and discover a different kind of CRM.

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Recent Releases

Sugar 8.0.2

Released on November 15th, 2018

Sugar 8.0.2 has been officially released for all customers using Sugar's On-Premise product. It addresses multiple issues identified in previous versions and includes important security updates.

Sugar 7.9.5.0

Released on November 14th, 2018

Sugar 7.9.5.0 has been officially released for all commercial editions. This release is a security update released to address certain security vulnerabilities identified during routine QA checks.

Sugar Plug-in for IBM Notes 2.3.1

Released on November 14th, 2018

The Sugar Plug-in for IBM Notes 2.3.1 has been officially released. It addresses issues found in previous versions.

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