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Salesforce is much more than just a CRM solution. It brings together all your customer information in a single, integrated platform that enables you to build a customer-centered business from marketing right through to sales, customer service and business analysis.
The cloud-based CRM applications for sales, service, marketing, and more don’t require IT experts to set up or manage — simply log in and start connecting to customers in a whole new way.
Sell smarter and faster. Salesforce handles a lot so you can take on even more, like finding more leads, accelerating productivity and making insightful decisions.
Listen to customers and engage with them across every channel: email, social, web, and mobile. Automate and manage every campaign, publish content, analyze results, and optimize as you go.
Today, keeping customers happy goes beyond the customer service department. Salesforce can help you put service at the heart of everything you do and deliver personalized support on any channel.
The Salesforce Lightning Platform makes it easy to create apps that solve business problems and deliver engaging experiences, with reusable and low-code components.
Over 150,000 companies use Salesforce CRM to grow their businesses by strengthening customer relationships. Customer Relationship Management helps companies understand their customers' needs and solve problems by better managing customer information and interactions — all on a single platform that’s always accessible from any desktop or device.
Build your business on a single, secure, and scalable platform that’s easy to customize and upgrade without anything breaking. Extend your power to sell, service, and market with pre-integrated apps on AppExchange, the Salesforce business app marketplace.
Give your sales teams the power to close deals like never before with Sales Cloud. Increase productivity, fill pipeline with solid leads, and score more wins without software, hardware, or speed limits.Learn More
Enhance your customer support — from call-center software to self-service portals — with Service Cloud. Get more responsive, intuitive, and flexible service solutions that help you anticipate your customers’ needs.Learn More
Deliver personalized customer journeys powered by the intelligent marketing platform for email, mobile, social, digital advertising, and DMP. Build 1-to-1 customer journeys with Marketing Cloud.Learn More
Extend your sales and service capabilities with the Salesforce CRM platform. Streamline, automate, and mobilize any business process using third-party apps or custom apps that you build yourself.Learn More
Connect any app, data, or device, whether in the cloud or on-premises, in one place: the MuleSoft Anypoint Platform. And bring data from any system, like SAP, Oracle, Workday, and more, directly into Salesforce.Learn More
Make more intelligent, data-driven decisions that guide your business forward with Einstein Analytics. Artificial intelligence has simplified the entire analytics workflow, taking you from data to insight to action in minutes.Learn More
With Community Cloud, create beautiful, CRM-powered experiences — fast. Use templates to quickly launch pre-built use-case-specific solutions for your customers and partners. Or start with partner-built industry-specific solutions and components.Learn More
Create collaborative documents, spreadsheets, live apps, and slides with Quip. Embed live Salesforce data that automatically updates so you never have to worry that it’s out of date.Learn More
See how your sales team can sell faster, smarter, and the way they want to with Salesforce.Download
Whether you’re just starting out with email marketing or want to take Web personalization to a new level of sophistication, Marketing Cloud has you covered.Download
From ABM to predictive analytics, find out how to define your marketing strategies for the needs of your clients.Download
Discover how Sales Cloud gives you both a high-level view of your sales business and the ability to drill into specific areas of productivity, pipeline, lead conversion, and more.Download
From competing for banking or retail customers to better serving patients, Einstein Analytics apps deliver industry insights that organizations need to compete for customers and market share.Download
Meet the CIOs and CTOs, the admins and citizen developers, the trailblazers at 39 companies who are building amazing apps on the Salesforce Platform.Download
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Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.
W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.
Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.
We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.
We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.
Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++
W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.
The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!
W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.
W-Systems has partnered with RamQuest to create an integrated CRM Solution. In this blog, I will uncover how Land Title CRM can benefit you and your business. Read More »
In this blog post, we will outline how identifying and engaging your stakeholders may be key to avoid striking out. Read More »
Is your customer interaction data spread across multiple platforms? Read our 4 reasons why you should centralize data in your CRM! Read More »
The Winter ’20 release delivers expanded innovations across mobile, industry solutions, and AI that empower you to connect to your customers more intelligently and deliver more moments that matter.
The Salesforce Summer ’19 release delivers increased productivity and personalized customer journeys with the help of the latest Customer Success Platform innovations.
The Salesforce Spring ’19 release delivers more personalized and integrated customer journeys while enabling your team to work smarter with new levels of data insight across your organization.