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Looking for the most reliable way to sync your CRM and email systems? You’ve found it. Riva is trusted by over 1,500 companies, including 50 Fortune 500 companies, 15 of the world’s largest banks, numerous Global 1000 companies and small and medium-size companies.
Choose from Riva Cloud or Riva On-Premise, which both give you access to Riva's advanced server-side, transparent CRM to email sync.
Think Riva for the most complex CRM and email integration requirements: complex messaging environments, global projects, advanced calendar sync problems, automated email integration, custom enterprise CRMs, and more.
Riva is trusted by 1,200+ companies and over 150,000 CRM users to deliver direct, server-side synchronization.
Riva solves the most complex sync requirements, such as global projects, automated email integration, custom CRMs, and more.
Riva connects a dozen leading CRMs to Office 365, Exchange, G Suite and Gmail, IBM Notes and Domino, Micro Focus GroupWise, iOS and Android mobile devices.
Riva includes a plethora of advanced options, including custom field mapping and filters, duplicate prevention, and much more.
Seamlessly sync CRM contacts, leads, and person accounts. Filter which contacts get synced based on ownership, security permissions, or a custom filter. Riva keeps your personal and business contacts separate. Choose from one-way or two-way synchronization.
Reliably sync CRM calendar events between your CRM and email systems. Riva syncs appointments, meetings (with multiple attendees), recurring events, private appointments, service requests, and phone calls.
Sync CRM tasks, to do’s, and reminders between your CRM and email systems. Mark a task as complete on your smartphone or tablet and Riva will sync the update to the CRM and vice versa.
Track and log emails and email attachments to CRM accounts, contacts, opportunities, and support cases. With our help, we can configure Riva to also enable your team to track emails against custom CRM objects. Riva lets you sync email automatically or manually. Use Riva to reduce manual data entry by converting emails into CRM opportunities and cases.
View and manage CRM opportunities, cases, quotes, projects, and other CRM data in online and offline modes – on your desktop, laptop, and mobile devices. This is an example of Riva’s advanced interoperability.
Riva can be configured to sync CRM custom fields, custom objects, and custom categories. Our professional services team will work with you to review your integration requirements and configure Riva to work the way you need it to.
Riva connects a dozen leading CRMs to Office 365, Exchange, G Suite and Gmail, IBM Notes and Domino, Micro Focus GroupWise, iOS and Android mobile devices. For advanced CRM integration, all roads lead to Riva.
W-Systems can provide you info on CRM solutions that offer the best CRM integration options for your unique needs. Our aim is to make your database and administrative processes as efficient on you as possible.Newsletter Sign Up
A quick look at Riva's features and all the CRM and Email systems it can integrate.Download
See what data can be synced between your CRM and Email systems with Riva.Download
Learn which data can be synced between your Sugar CRM system and your Email platform.Download
See how using Riva to integrate your Email with GoldMine can benefit your business.Download
Riva CRM Integration starting from $161.46 per user per year
We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.
Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.
Our experience with the team has been nothing but positive. They are a valuable resource for SugarCRM integrations and enhancements as well as day-to-day support. Our Account Manager has always shared relevant and engaging content and there is a wealth of webinars and knowledge shared throughout the year by the company. A+++
W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.
CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.
Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.
W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.
W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.
I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!
View our Relationship Analytics in Sugar with TrustSphere and Riva CRM Integration webinar recap.Read More
One of the most frequently deployed third party integrations for SugarCRM is the Riva connector to Exchange or Office 365.Read More
How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.
Riva Cloud 2018.8 has been officially released. It includes support for Support for SAML authentication and Sync policy configuration enhancements.
Riva Cloud 2018.7 has been officially released. It includes support for NetSuite token-based authentication and bug fixes made in previous versions.