The #1 Integration Cloud for CRM and Email Systems

Riva delivers advanced, server-side integrations between the world’s best CRM systems and all leading corporate email collaboration systems. 

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Riva CRM Integration

Riva CRM automation

Leader in CRM and Email Sync

Looking for the most reliable way to sync your CRM and email systems? You’ve found it. Riva is trusted by over 1,500 companies, including 50 Fortune 500 companies, 15 of the world’s largest banks, numerous Global 1000 companies and small and medium-size companies.

Choose from Riva Cloud or Riva On-Premise, which both give you access to Riva's advanced server-side, transparent CRM to email sync.

Think Riva for the most complex CRM and email integration requirements: complex messaging environments, global projects, advanced calendar sync problems, automated email integration, custom enterprise CRMs, and more.

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Riva CRM Integration Benefits

CRM and Email Sync Leader

Riva is trusted by 1,200+ companies and over 150,000 CRM users to deliver direct, server-side synchronization.

Solve Complex Requirements

Riva solves the most complex sync requirements, such as global projects, automated email integration, custom CRMs, and more.

Support for Leading CRMs

Riva connects a dozen leading CRMs to Office 365, Exchange, G Suite and Gmail, IBM Notes and Domino, Micro Focus GroupWise, iOS and Android mobile devices.

Advanced Sync Options

Riva includes a plethora of advanced options, including custom field mapping and filters, duplicate prevention, and much more.

Sync CRM Contacts, Leads, and Person Accounts

Seamlessly sync CRM contacts, leads, and person accounts. Filter which contacts get synced based on ownership, security permissions, or a custom filter. Riva keeps your personal and business contacts separate. Choose from one-way or two-way synchronization.

Sync CRM Appointments, Meetings, and Recurring Events

Reliably sync CRM calendar events between your CRM and email systems. Riva syncs appointments, meetings (with multiple attendees), recurring events, private appointments, service requests, and phone calls.

Sync Tasks and Reminders

Sync CRM tasks, to do’s, and reminders between your CRM and email systems. Mark a task as complete on your smartphone or tablet and Riva will sync the update to the CRM and vice versa.

Sync Email and Email Attachments

Track and log emails and email attachments to CRM accounts, contacts, opportunities, and support cases. With our help, we can configure Riva to also enable your team to track emails against custom CRM objects. Riva lets you sync email automatically or manually. Use Riva to reduce manual data entry by converting emails into CRM opportunities and cases.

Sync CRM Opportunities, Cases, and Quotes

View and manage CRM opportunities, cases, quotes, projects, and other CRM data in online and offline modes – on your desktop, laptop, and mobile devices. This is an example of Riva’s advanced interoperability.

Sync Custom Fields, Custom Objects, and Custom Categories

Riva can be configured to sync CRM custom fields, custom objects, and custom categories. Our professional services team will work with you to review your integration requirements and configure Riva to work the way you need it to.

Riva Supports a Dozen CRMs

Riva connects a dozen leading CRMs to Office 365, Exchange, G Suite and Gmail, IBM Notes and Domino, Micro Focus GroupWise, iOS and Android mobile devices. For advanced CRM integration, all roads lead to Riva.

W-Systems Knows Riva

W-Systems can provide you info on CRM solutions that offer the best CRM integration options for your unique needs. Our aim is to make your database and administrative processes as efficient on you as possible.

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Resources

Riva CRM Integration - Datasheet

Riva CRM Integration - Datasheet

A quick look at Riva's features and all the CRM and Email systems it can integrate.

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How Riva CRM Integration Works

How Riva CRM Integration Works - Datasheet

See what data can be synced between your CRM and Email systems with Riva.

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Riva CRM Integration for SugarCRM - Datasheet

Riva CRM Integration for Sugar - Datasheet

Learn which data can be synced between your Sugar CRM system and your Email platform.

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Riva CRM Integration for GoldMine CRM - Datasheet

Riva CRM Integration for GoldMine - Datasheet

See how using Riva to integrate your Email with GoldMine can benefit your business.

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Riva CRM Integration starting from $161.46 per user per year

20+ Years of Happy Clients

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Good Integrator to Work With

W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.

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Stellar Service

We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.

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Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

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There Will Be Issues!

I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!

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The Entire Team Works Hard

The entire team at W-Systems works hard to make sure you are satisfied with their service - be it resolving technical issues or implementing new technologies! BIG thumbs up!

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Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

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Great Coding and Good Service!

Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.

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Instrumental in our Upgrade

Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.

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Second to None

We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.

Latest Articles

Why Your CRM is Essential to Data Collection

May 28, 2019   •   3 minute read

Is your customer interaction data spread across multiple platforms? Read our 4 reasons why you should centralize data in your CRM! Read More »

SugarCon 2018: Pitch Fest Recap

October 22, 2018   •   3 minute read

Pitch Fest was a series of zippy lightning round presentations from SugarCon’s sponsors designed to help you get more from Sugar. Here are our favorite picks! Read More »

Sugar Showcase: Sync Sugar With Your Email System

September 5, 2018   •   4 minute read

In this webinar, we showcased why Riva is the leader in CRM and email integration. Read More »

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Training & Events

Web Training

Riva Integration for GoldMine: An Overview

How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.

Web Training

Riva Integration for Sugar: An Overview

How the Riva CRM Integration can directly sync Sugar to email systems such as Exchange, Gmail and more.

Web Training

Relationship Analytics: More Data Does NOT Equal More Intelligence

How to reliably get current CRM data in, and relevant insights out, within your sales, service, and support processes.

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Recent Releases

Riva Cloud 2018.8

Released on October 24th, 2018

Riva Cloud 2018.8 has been officially released. It includes support for Support for SAML authentication and Sync policy configuration enhancements.

Riva Cloud 2018.7

Released on September 21st, 2018

Riva Cloud 2018.7 has been officially released. It includes support for NetSuite token-based authentication and bug fixes made in previous versions.

Riva Cloud 2018.6

Released on August 7th, 2018

Riva Cloud 2018.6 has been officially released. It includes support for the NetSuite Application ID.

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