The #1 Integration Cloud for CRM and Email Systems

Riva delivers advanced, server-side integrations between the world’s best CRM systems and all leading corporate email collaboration systems. 

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Riva CRM Integration

Riva CRM automation

Leader in CRM and Email Sync

Looking for the most reliable way to sync your CRM and email systems? You’ve found it. Riva is trusted by over 1,500 companies, including 50 Fortune 500 companies, 15 of the world’s largest banks, numerous Global 1000 companies and small and medium-size companies.

Choose from Riva Cloud or Riva On-Premise, which both give you access to Riva's advanced server-side, transparent CRM to email sync.

Think Riva for the most complex CRM and email integration requirements: complex messaging environments, global projects, advanced calendar sync problems, automated email integration, custom enterprise CRMs, and more.

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Riva CRM Integration Benefits

CRM and Email Sync Leader

Riva is trusted by 1,200+ companies and over 150,000 CRM users to deliver direct, server-side synchronization.

Solve Complex Requirements

Riva solves the most complex sync requirements, such as global projects, automated email integration, custom CRMs, and more.

Support for Leading CRMs

Riva connects a dozen leading CRMs to Office 365, Exchange, G Suite and Gmail, IBM Notes and Domino, Micro Focus GroupWise, iOS and Android mobile devices.

Advanced Sync Options

Riva includes a plethora of advanced options, including custom field mapping and filters, duplicate prevention, and much more.

Riva: Sync CRM Contacts and Leads

Sync CRM Contacts, Leads, and Person Accounts

Seamlessly sync CRM contacts, leads, and person accounts. Filter which contacts get synced based on ownership, security permissions, or a custom filter. Riva keeps your personal and business contacts separate. Choose from one-way or two-way synchronization.

Riva CRM Integration: Sync Calendar Events

Sync CRM Appointments, Meetings, and Recurring Events

Reliably sync CRM calendar events between your CRM and email systems. Riva syncs appointments, meetings (with multiple attendees), recurring events, private appointments, service requests, and phone calls.

Riva: Sync CRM Tasks

Sync Tasks and Reminders

Sync CRM tasks, to do’s, and reminders between your CRM and email systems. Mark a task as complete on your smartphone or tablet and Riva will sync the update to the CRM and vice versa.

Riva: Sync Emails in your CRM

Sync Email and Email Attachments

Track and log emails and email attachments to CRM accounts, contacts, opportunities, and support cases. With our help, we can configure Riva to also enable your team to track emails against custom CRM objects. Riva lets you sync email automatically or manually. Use Riva to reduce manual data entry by converting emails into CRM opportunities and cases.

Riva: Sync CRM Opportunities, Tasks, Quotes

Sync CRM Opportunities, Cases, and Quotes

View and manage CRM opportunities, cases, quotes, projects, and other CRM data in online and offline modes – on your desktop, laptop, and mobile devices. This is an example of Riva’s advanced interoperability.

Riva: Sync CRM Custom Fields

Sync Custom Fields, Custom Objects, and Custom Categories

Riva can be configured to sync CRM custom fields, custom objects, and custom categories. Our professional services team will work with you to review your integration requirements and configure Riva to work the way you need it to.

Riva Supports a Dozen CRMs

Riva connects a dozen leading CRMs to Office 365, Exchange, G Suite and Gmail, IBM Notes and Domino, Micro Focus GroupWise, iOS and Android mobile devices. For advanced CRM integration, all roads lead to Riva.

W-Systems Knows Riva

W-Systems can provide you info on CRM solutions that offer the best CRM integration options for your unique needs. Our aim is to make your database and administrative processes as efficient on you as possible.

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Riva Resources

Riva CRM Integration - Datasheet

Riva CRM Integration - Datasheet

A quick look at Riva's features and all the CRM and Email systems it can integrate.

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How Riva CRM Integration Works - Datasheet

How Riva CRM Integration Works - Datasheet

See what data can be synced between your CRM and Email systems with Riva.

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Riva CRM Integration for Sugar - Datasheet

Riva CRM Integration for Sugar - Datasheet

Learn which data can be synced between your Sugar CRM system and your Email platform.

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Riva CRM Integration for GoldMine - Datasheet

Riva CRM Integration for GoldMine - Datasheet

See how using Riva to integrate your Email with GoldMine can benefit your business.

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Riva CRM Integration starting from $161.46 per user per year

20+ Years of Happy Clients

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Great People to Work With

W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.

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Great Coding and Good Service!

Our company has used W-Systems for about a year now for customization of our SugarCRM Cloud environment. It's been a pleasure working with a group of developers that get the job done right the first time. From the Director of Sales to the Ops Manager to the programmers... all our first class.

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Great CRM Partner!

We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.

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CRMs are Personal and Complicated

CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.

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Instrumental in our Upgrade

Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.

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W-Systems is Wonderful!

W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.

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Excellent Partner!

Responsive, helpful, thoughtful. They have been exactly opposite (in as positive of a way as possible) of the typical software sales approach. W-Sytems created my happiness with CRM.

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Second to None

We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.

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There Will Be Issues!

I highly recommend W-Systems. We have a complex solution that integrates numerous different software application and databases. This requires several different team members at W-Systems for support. Their knowledge and ability to work together provide the timely support I need. I’m not surprised there are challenges and issues with the complex technology support I ask from them, what is surprising is they always keep it working. Thank you!

Latest from our Blog

Why Your CRM is Essential to Data Collection

May 28th, 2019   •   3 minute read

Is your customer interaction data spread across multiple platforms? Read our 4 reasons why you should centralize data in your CRM!

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SugarCon 2018: Pitch Fest Recap

October 22nd, 2018   •   3 minute read

Pitch Fest was a series of zippy lightning round presentations from SugarCon’s sponsors designed to help you get more from Sugar. Here are our favorite picks!

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Sugar Showcase: Sync Sugar With Your Email System

September 5th, 2018   •   4 minute read

In this webinar, we showcased why Riva is the leader in CRM and email integration.

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GoldMine Showcase: Riva CRM Integration

February 21st, 2018   •   3 minute read

In this webinar, we highlight how the Riva CRM Integration can directly sync email, contacts, and calendars with GoldMine.

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Relationship Analytics in Sugar with TrustSphere and Riva CRM Integration

February 24th, 2016   •   6 minute read

View our Relationship Analytics in Sugar with TrustSphere and Riva CRM Integration webinar recap.

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Integrating SugarCRM with Microsoft Office 365 using Riva

March 25th, 2013   •   4 minute read

One of the most frequently deployed third party integrations for SugarCRM is the Riva connector to Exchange or Office 365.

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Training & Events

Web Training

Riva Integration for GoldMine: An Overview

How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.

Web Training

Riva Integration for Sugar: An Overview

How the Riva CRM Integration can directly sync Sugar to email systems such as Exchange, Gmail and more.

Trustpilot