Looking for the most reliable way to sync your CRM and email systems? You’ve found it. Riva is trusted by over 1,500 companies, including 50 Fortune 500 companies, 15 of the world’s largest banks, numerous Global 1000 companies and small and medium-size companies.
Choose from Riva Cloud or Riva On-Premise, which both give you access to Riva's advanced server-side, transparent CRM to email sync.
Think Riva for the most complex CRM and email integration requirements: complex messaging environments, global projects, advanced calendar sync problems, automated email integration, custom enterprise CRMs, and more.
Riva is trusted by 1,200+ companies and over 150,000 CRM users to deliver direct, server-side synchronization.
Riva solves the most complex sync requirements, such as global projects, automated email integration, custom CRMs, and more.
Riva connects a dozen leading CRMs to Office 365, Exchange, G Suite and Gmail, IBM Notes and Domino, Micro Focus GroupWise, iOS and Android mobile devices.
Riva includes a plethora of advanced options, including custom field mapping and filters, duplicate prevention, and much more.
Seamlessly sync CRM contacts, leads, and person accounts. Filter which contacts get synced based on ownership, security permissions, or a custom filter. Riva keeps your personal and business contacts separate. Choose from one-way or two-way synchronization.
Reliably sync CRM calendar events between your CRM and email systems. Riva syncs appointments, meetings (with multiple attendees), recurring events, private appointments, service requests, and phone calls.
Sync CRM tasks, to do’s, and reminders between your CRM and email systems. Mark a task as complete on your smartphone or tablet and Riva will sync the update to the CRM and vice versa.
Track and log emails and email attachments to CRM accounts, contacts, opportunities, and support cases. With our help, we can configure Riva to also enable your team to track emails against custom CRM objects. Riva lets you sync email automatically or manually. Use Riva to reduce manual data entry by converting emails into CRM opportunities and cases.
View and manage CRM opportunities, cases, quotes, projects, and other CRM data in online and offline modes – on your desktop, laptop, and mobile devices. This is an example of Riva’s advanced interoperability.
Riva can be configured to sync CRM custom fields, custom objects, and custom categories. Our professional services team will work with you to review your integration requirements and configure Riva to work the way you need it to.
Riva connects a dozen leading CRMs to Office 365, Exchange, G Suite and Gmail, IBM Notes and Domino, Micro Focus GroupWise, iOS and Android mobile devices. For advanced CRM integration, all roads lead to Riva.
W-Systems can provide you info on CRM solutions that offer the best CRM integration options for your unique needs. Our aim is to make your database and administrative processes as efficient on you as possible.Newsletter Sign Up
A quick look at Riva's features and all the CRM and Email systems it can integrate.Download
See what data can be synced between your CRM and Email systems with Riva.Download
Learn which data can be synced between your Sugar CRM system and your Email platform.Download
See how using Riva to integrate your Email with GoldMine can benefit your business.Download
Riva CRM Integration starting from $161.46 per user per year
W-Systems has great people to work with. They really took the time to understand our business and help us move into CRM best practices. They are reliable and helpful. SugarCRM was also a great decision for our team. The product functions as we had hoped and is easy to self-manage for day to day items.
W-Systems provided our not-for-profit with outstanding guidance and support to customize and implement SugarCRM to manage a complex network of activities, properties and partner relationships. The outcome was a clear, user-friendly system for our team resulting in professional reporting for our funders and senior leadership. W-Systems provides a project manager who is accountable and responsive throughout the process and provided resources for us to manage our system effectively.
W-Systems installed our system and has been wonderful about working with us over a long period of time when something went wrong.
We have found that W-Systems' knowledge and response time is second to none. They are always willing to take the time and use the necessary resources needed to answer our questions, resolve our issues and teach us whatever we need to learn. They are patient, informative and proactive.
Mark was instrumental in our upgrade to the latest version of GoldMine. Not only did Mark do the data conversion but he has subsequently resolved several issues that have surfaced with the GoldMine alarms & the daily backup process. Mark has been very accommodating to any contact I have made to either ask questions or resolve an issue. Previously we have worked with Bob thru the years to support our GM application and again very pleased with the support offered by Bob. I would highly recommend W-Systems Corp. for support.
W-Systems is an experienced and diligent SugarCRM integrator and developer. They have worked on numerous integrations and implementation projects with us and have been a great partner.
We brought on W-Systems to take on a very complicated CRM upgrade. We chose W-Systems due to their knowledge around our system, and they had the resources to execute. Their PMs, dev team, customer service, and sales teams were all top-notch and responsive to our needs and feature requests. I'd recommend W-Systems to any company looking for a SugarCRM partner.
We have worked with W-Systems for many years. Their service is stellar on every level, including the expertise and caring of their staff members.
CRMs are personal and complicated. With every project and every issue we have had, I feel that we were treated fairly and professionally. On the occasional misunderstanding or miscommunication, there was no gotcha but a desire to solve the issue fairly. The expertise level is high. Very good and respectful service.
Is your customer interaction data spread across multiple platforms? Read our 4 reasons why you should centralize data in your CRM! Read More »
Pitch Fest was a series of zippy lightning round presentations from SugarCon’s sponsors designed to help you get more from Sugar. Here are our favorite picks! Read More »
In this webinar, we showcased why Riva is the leader in CRM and email integration. Read More »
How the Riva CRM Integration can directly sync GoldMine to email systems such as Exchange, Gmail and more.
How the Riva CRM Integration can directly sync Sugar to email systems such as Exchange, Gmail and more.
How to reliably get current CRM data in, and relevant insights out, within your sales, service, and support processes.
Riva Cloud 2018.8 has been officially released. It includes support for Support for SAML authentication and Sync policy configuration enhancements.
Riva Cloud 2018.7 has been officially released. It includes support for NetSuite token-based authentication and bug fixes made in previous versions.
Riva Cloud 2018.6 has been officially released. It includes support for the NetSuite Application ID.