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SugarCRM Mobile 4.1.0 for Android

Released on January 31st, 2017

Feature Enhancements

New features and enhancements to existing features in SugarCRM Mobile 4.1.0 are as follows: 

  • Offline record download improvements: The following changes were made to improve usability:
    • Users logging in for the first time will be prompted to download their records for offline access.
    • Bulk download of records for offline access is performed in the background so that the mobile app can be used simultaneously. The download process will be suspended upon closing the mobile app and resume after re-launching the app.
    • The number of records which can be downloaded per module has increased to 3,000 for the Accounts and Contacts modules and 1,000 for all other modules.
    • Less important records are purged from the database once a module's offline record limit has been reached. 

Known Issues

The following are known issues with SugarCRM Mobile 4.1.0:

  • 58252 : The Map action button is only available for address-type fields when the field's database name includes the word "address".
  • 61160 : Languages marked as disabled in the Sugar instance are still available for use in SugarCRM Mobile.
  • 62378 : Archived emails do not appear in SugarCRM Mobile as email archiving is currently not supported.
  • 62815 : After making a call directly from a record, users are not always prompted to log the call as expected.
  • 63523 : The related modules list in a custom module's detail view displays incorrect labels for activities (e.g. calls, etc.) when the language is changed in SugarCRM Mobile.
  • 63675 : Assignment notification emails are sent improperly to the logged in user when assigning a call or meeting to themselves.
  • 63809 : Initial access to the context-sensitive menu of a report record's list does not display the File icon as expected.
  • 65722 : Custom sales-type module does not display its Amount US Dollar field with the correct currency symbol on list view when the record's currency is not the default system currency.
  • 65723 : Quote records do not display a currency symbol with the Total Discount field.
  • 67130 : Role restrictions on viewing records in the Meetings module may cause an error when creating a new meeting assigned to a different user. 
  • 67134 : Selecting a contact or lead in a call's or meeting's Relate To field while in offline mode does not show the meeting or call on the contact's or lead's subpanel. 
  • 67136 : Users with a role allowing owner-only listing of records are incorrectly able to see other user's records in list views.
  • 67145 : Role-level access restrictions may be out of date as users must log out and back into the app before role changes made in the instance while their device was in offline mode are reflected in the app.
  • 67146 : SugarCRM Mobile allows opportunities to be saved with account records which were deleted in the Sugar Instance.
  • 68359 : Relationship fields and subpanels may show outdated information in offline mode due to the automatic refresh of the downloaded record not including both sides of relationship changes.
  • 69782 : Downloading records for offline use via Offline > Download Your Records may fail to complete.
  • 70728 : Role restrictions on the Notes module's Attachment field may prevent simultaneous reassignment of the note and uploading of an attachment. Users should save the note after adding the attachment prior to reassigning the note. 
  • 71830 : If a module is disabled after offline mode is enabled, users may receive an offline error. To remove the error, disable and re-enable Offline Mode in Settings within the SugarCRM Mobile application. 
  • 72112 : If offline mode is enabled in Admin > Mobile, any newly enabled modules will not work. The Administrator will need to disable offline mode, enable desired modules, and then re-enable offline mode.

Supported Modules

The following Sugar modules are supported in SugarCRM Mobile:

  • Accounts
  • Calls
  • Cases
  • Contacts
  • Documents
  • Employees
  • Leads
  • Meetings
  • Notes
  • Opportunities
  • Quoted Line Items
  • Quotes
  • Reports
  • Revenue Line Items
  • Tasks
  • Any Custom Module

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