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SugarCRM Mobile 2.3 for Android

Released on October 13th, 2014

Feature Enhancements

The following feature enhancements are included in SugarCRM Mobile 2.3:

  • SSO authentication : When connecting to instances running Sugar 7.5 or greater which are configured for single sign-on usingSAML, SugarCRM Mobile may now be authenticated using SSO.
  • Recently viewed records : A list of recently viewed records is available in the main menu for quick access.
  • Font size configuration : Users may configure the application’s font size via the main menu.
  • Clickable relate fields : Detail views now display relate field values as hyperlinks allowing for easier navigation between related records.
  • Closing tasks : Tasks may now be closed from the action menu rather than editing and modifying the status field explicitly.

Known Issues

  • 57633 : Relate and flex-relate fields do not appear when viewing a related record.
  • 58252 : The Map action button is only available for address-type fields when the field’s database name includes the word “address”.
  • 61160 : Languages marked as disabled in the Sugar instance are still available for use in SugarCRM Mobile.
  • 62378 : Archived emails do not appear in SugarCRM Mobile as email archiving is currently not supported.
  • 63364 : When logged in user selects themselves as a guest for the call, the Accept status displays “None” instead of “Accepted” in desktop version of Sugar.
  • 63365 : Calls and meetings duration hours and minutes may display on separate lines of the mobile layout after upgrading the Sugar instance.
  • 63431 : Address blocks (e.g. primary address) interspersed with non-address type fields (e.g. office phone) in mobile layout causes certain fields to not display as expected.
  • 63465 : Performing search in the Employees module returns incorrect search results in SugarCRM Mobile.
  • 63523 : The related modules list in a custom module’s detail view displays incorrect labels for activities (e.g. calls, etc.) when the language is changed in SugarCRM Mobile.
  • 63524 : Employees detail view layout does not display the First Name field as expected in SugarCRM Mobile.
  • 63675 : Assignment notification emails are sent improperly to the logged in user when assigning a call or meeting to themselves.
  • 63809 : Initial access to the context-sensitive menu of a report record’s list does not display the File icon as expected.
  • 63861 : Including the “xxx_usdollar” field associated with a currency field on mobile views for custom modules will cause an errant amount to be displayed.
  • 65721 : The Probability field of a revenue line item record is not updated automatically when a new sales stage is selected.
  • 65722 : Custom sales-type module does not display its Amount US Dollar field with the correct currency symbol on list view when the record’s currency is not the default system currency.
  • 65723 : Quote records do not display a currency symbol with the Total Discount field.
  • 65726 : The Probability field of an opportunity record is not updated automatically when a new sales stage is selected.
  • 67145 : Role-level access restrictions may be out of date as users must log out and back into the app before role changes made in the instance while their device was in offline mode are reflected in the app.
  • 67590 : Users searching for a previously accessed record in SugarCRM Mobile after their access to a record was removed causes an error to be displayed.
  • 68359 : Relationship fields and subpanels may show outdated information in offline mode due to the automatic refresh of the downloaded record not including both sides of relationship changes.
  • 70722 : Files cannot be uploaded into notes for Android devices running version Android 4.4.
  • 70728 : Role restrictions on the Notes module’s Attachment field may prevent simultaneous reassignment of the note and uploading of an attachment. Users should save the note after adding the attachment prior to reassigning the note. 
  • 70926 : When edit is restricted for a module in Role Management, the edit view header states “Edit Account Record”, even though users affected by the role are not able to save. 

Supported Modules

  • Accounts
  • Calls
  • Cases
  • Contacts
  • Documents
  • Employees
  • Meetings
  • Notes
  • Opportunities
  • Quotes
  • Reports
  • Tasks
  • Any Custom Module

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