Read our blog for the latest insights on sales and marketing Take Me There

Webinar: Use Sugar Data to Easily Generate Complex Documents Register

Webinar: Advanced Calendar Solution for Sugar Register

Sugar Mobile 18.0 for iOS

Version 18.0  •  Released on March 23rd, 2020

Overview

This document describes the changes introduced in Sugar Mobile Release 18.0.

Please see the Mobile Supported Platforms page for information about supported devices and Sugar version compatibility.

Feature Enhancements

The following feature enhancements are available in this release:

  • SugarBPM process execution : The Processes dashlet is now available on Sugar Mobile so that users can approve, reject, and route SugarBPM processes from their mobile device.

Fixed Issues

The following issues are resolved in this release. Support portal users can use the following links for more details about each issue:

  • 83917 : A "Resource not found" error may occur when adding a quote to an opportunity via the Related tab of the opportunity's detail view.

Known Issues

The following known issues are present in this release. Support Portal users can use the following links for more details about each issue:

  • 83529 : The Sugar Mobile log file may contain incorrect error messages.
  • 80302 : Filtering the Global Search page using the Recently Viewed option does not display recently viewed email records as expected.
  • 72112 : If offline mode is enabled in Admin > Mobile, any newly enabled modules will not work. The Administrator will need to disable offline mode, enable desired modules, and then re-enable offline mode.
  • 71830 : If a module is disabled after offline mode is enabled, users may receive an offline error. To remove the error, disable and re-enable Offline Mode in Settings within the Sugar Mobile application. 
  • 70728 : Role restrictions on the Notes module's Attachment field may prevent simultaneous reassignment of the note and uploading of an attachment. Users should save the note after adding the attachment prior to reassigning the note.
  • 68359 : Relationship fields and subpanels may show outdated information in offline mode due to the automatic refresh of the downloaded record not including both sides of relationship changes.
  • 62815 : After making a call directly from a record, users are not always prompted to log the call as expected.
  • 58252 : The Map action button is only available for address-type fields when the field's database name includes the word "address".

« Back to Releases

Trustpilot