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Sugar Discover October 18, 2019 Update

Released on October 18th, 2019

Feature Enhancements

The following Sugar Discover features have been deployed as of October 18, 2019:

  • Immediate insight into sales performance : Sugar Discover is a purpose-built analytics solution for SugarCRM providing immediate insight into sales performance, without the need for complicated setup and integration. It comes with an extensive, out-of-the-box set of high-value metrics and analytics to track trends in sales velocity, conversion rates, pipeline generation, and much more.
  • Automated analytics : Sugar Discover continuously tracks and analyzes your key sales metrics, automatically surfacing what is important now so you are always in the know when key metrics trend significantly above or below target or break from historical patterns.
  • Root cause identification : Unlike general-purpose business intelligence tools, Sugar Discover provides an augmented analytics experience through Discovery Insights. This panel shows you related facts and patterns that are dynamically generated as you explore data, helping you quickly identify root causes and take action.
  • Historical context without spreadsheets : Powered by a high-performance analytics engine that automatically tracks changes in opportunities over time, Sugar Discover makes it simple to visualize historical trends of performance metrics, compare current and past performance, perform cohort analysis and many other use cases that typically involve copying and pasting snapshots of data into spreadsheets.
  • Analytics made easy : Sugar Discover empowers all users, regardless of technical skill level, to make data-driven decisions with the following features:
    • Intuitive drag-and-drop report design
    • Simple, yet powerful, filtering capabilities
    • Further exploration guided by Discovery Insights
    • Ability to create custom metrics with calculated fields

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