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Salesforce Summer ’16

Released on August 25th, 2016

Salesforce delivers powerful new business intelligence capabilities, more ways to collaborate on deals and projects, and even greater control over your data.

Salesforce Editions Better Optimized to Meet Your Business Needs

Salesforce has loaded up Professional, Enterprise, and Unlimited Edition organizations with more features. For example, Professional Edition now comes with Process Builder, Salesforce Console, Record Types, and more. Some limits have also increased, like more sandboxes for Professional, Enterprise, and Unlimited Edition organizations. Consider whether your Salesforce organization still meets your company’s needs. Would extra features help your business succeed? It might be time to upgrade.

Supported Browsers

Supported browsers for Salesforce vary depending on whether you use Salesforce Classic or Lightning Experience.

Lightning Experience: A Modern and Intelligent User Experience

Lightning Experience is a completely reimagined interface. Even better, it’s built on the Salesforce UI platform, so the experience can grow and evolve with your needs. Check out the new features and considerations in this release.

Financial Services Cloud: Advisor Productivity Boosts, Internationalization, and Salesforce Shield

Look out world—here comes an upgraded Financial Services Cloud. Convert leads to clients, create opportunities, and deliver service with an even more personalized touch. Salesforce added support for multiple currencies, new locales and languages, and Salesforce Shield capabilities including Platform Encryption.

Health Cloud: Internationalization, Salesforce Shield, and Improved Patient Lists

Salesforce has been hard at work translating Health Cloud into six new languages and ensuring that protected health information (PHI) data is secure and protected. And in their spare time, Salesforce has thrown in a few usability improvements that will make customizing Health Cloud and managing your patients even easier.

Sales: Contacts, Notes, Microsoft® Integration, and More

Help marketing and sales teams drive more business to your company. Get sales reps to zero in on activity that needs their attention. And help your sales teams increase their sales productivity in Lightning Experience.

Analytics

Drive business decisions with data and analysis from Salesforce Reports and Dashboards and Wave Analytics.

Service: Enhanced Field Service, Quick Setup with Templates

Empower your field-service agents with Knowledge articles and milestones on work orders. Set up Service Cloud features in a few clicks with Launch Pad templates. And enable Social Customer Service faster and leverage its extended breadth.

Mobile: Do More On the Go

Give your field sales teams a boost with more intelligence built into Salesforce1. Reps and managers can drive business through meaningful insights, from top news stories about customers and competition to lively, interactive charts for tracking critical details. Is delivering first class support to customers on the go your mission? Help your agents see exactly what’s going on and resolve cases faster than ever with two-way video and live camera feeds from the SOS SDK for iOS and Android.

Communities: Pre-Moderation, Profile-Based Page Visibility, Global Search, and More

Greater control, more flexibility, and enhanced customizations—that’s what you see throughout Communities in Summer ’16. With pre-moderation, community managers can approve posts before they’re published and freeze members who post inappropriate content. Profile-driven page visibility in Community Builder lets admins target community pages to members with specific profiles. And global search makes it easy for community members to search all the records available to them through the community. The list goes on...

Chatter: Improved Look and Feel, Group Activity Info, Larger Group and Profile Photos

Enjoy Chatter’s improved look and feel in Lightning Experience, access group activity information in a handy tab, and upload bigger, high-resolution photos to your groups and profile. There are several other improvements to feeds, groups, and more.

Files: Assign Topics to Files, Browse External Files in Lightning Experience, Connect to Box

Add topics to files, set file access by record, check out external files in Lightning Experience, and much more.

Search: Find What You’re Looking For Faster

The search experience continues to evolve with users’ needs. In Lightning Experience, a more consistent search scope bar order aids navigation on the search results page. Salesforce is delivering improved person account and inactive user search results. And spell correction expands to more objects.

Data.com: Prospect for Accounts in Lightning Experience, Critical Insights on Opportunities, and More

More key Data.com features are available in Lightning Experience. Data.com Prospector users can check out critical information on companies associated with their opportunities. They can prospect for new companies right from the Accounts page, and access company and industry insights from an account or opportunity. Data.com Premium Clean customers automatically enrich leads with critical company information such as revenue, employee count, and industry. Data.com is available in Salesforce Classic and Lightning Experience.

Customization: Lightning Pages Galore and Visualizations for Your Organization’s Activities

New point-and-click powers unleashed this time! Lightning page admins can edit not only record pages but the Home page, too. Get stunning Wave visualizations of your organization’s activities, like who’s logging in from where. And if automation is your game, your processes don’t have to stop after an action group is executed–they can keep going like the little process that could.

Security and Identity: More Security Measures, More Encryption Coverage, Easier Switching Between Organizations

Salesforce has improved two-factor authentication management, provided more security measures around identity verification, and now require the HTTPS protocol to log in. Encryption now supports Lightning Experience, protects more fields, and secures data in even more apps. Also, your users can easily switch between organizations with the user switcher.

Deployment: More Included Sandboxes

You now have new ways to deploy changes to your organizations. Enhancements include lots more sandboxes for some editions.

Development: Create Your Own Salesforce App

Whether you’re using Visualforce, Apex, Lightning components, or APIs with your favorite programming language, these enhancements to Force.com help you develop amazing applications and integrations.

Marketing

Marketing Cloud is the premier platform for delighting customers with 1:1 customer journeys. It enables you to build a single view of your customer-leveraging data from any source, and plan and optimize unique customer journeys based on your business objectives. Deliver personalized content across every channel and device at precisely the right time, and measure the impact of each interaction on your business so you can optimize your approach in real time and deliver better results.

Salesforce Overall: Automatic Geocodes and Streamlined Spell-Check

Spring ’16 improves your overall Salesforce experience by offering automatic geocodes for your records’ addresses and streamlining your spell-check experience.

Critical Updates: New Security Architecture Introduced for Lightning Components

This release includes a critical update that affects users who access Lightning Experience or Salesforce1 from IE11. Additionally, if you use Lightning components, Visualforce flows, or approvals, it includes critical updates that probably affect your customizations.

For a full list of changes, download the PDF version of these release notes.

DOWNLOAD THE PDF

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