Read our blog for the latest insights on sales and marketing Take Me There

Webinar: Use Sugar Data to Easily Generate Complex Documents Register

Webinar: Advanced Calendar Solution for Sugar Register

Riva Cloud 2018.8

Released on October 24th, 2018

Benefits of This Release

Support for SAML Authentication:

  • You can now use SAML for authentication when logging in to Riva Cloud.
    To configure SAML authentication, contact the Riva Success Team.
    Note: An upcoming release of Riva Cloud will have a page for you to enable and configure SAML authentication yourself.

Sync Policy Configuration Enhancements

  • On the sync policy Configuration tab, in the Calendar section, the following change affects all policies created in Riva Cloud 2018.8 or higher: the "Synchronize recurring appointments from mailbox to CRM" check box is now selected by default. This change does not affect policies created before Riva Cloud 2018.8.

  • To free up some space on the sync policy tabs, some explanations are now visible only when hovering the mouse cursor over the  icon next to an option. In some cases, you need to click or tap the icon.

  • The wording of some configuration options has been clarified.

    • The main change is the following: the options that were phrased negatively have been rephrased positively.

      • Because of the negative-to-positive rephrasing, if you had selected the check box, it is now cleared; and if you had cleared the check box, it is now selected.

      • The following table displays, among other things, on which tabs of the sync policy the name changes have taken place. The Default Status of Renamed Check Box column affects only policies created in Riva Cloud 2018.8 or higher.

Location(s) Old Name (Negative) New Name (Positive) Default Status of Renamed Check Box
  • Configuration tab, Calendar section
Calendar: Disable Reminder Synchronization feature Synchronize meeting reminders Cleared by default.
Calendar: Skip appointments tagged as 'Private' in the mailbox calendar Synchronize appointments tagged as 'Private' in the mailbox calendar to CRM. Selected by default.
  • Configuration tab, Folder-based Modules section
Attachments: Disable synchronization Enable Attachments Synchronization Selected by default.
  • Configuration tab, Folder-based Modules section.
  • Email Sent Items tab.
  • Email Inbox tab.
Do not match against recipients listed in CC and BCC fields Match against recipients listed in CC and BCC fields Selected by default.
Disable all contact, lead and account creation' Enable contact, lead, and account creation Selected by default.

« Back to Releases

Trustpilot