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Riva Cloud 2017.1

Released on February 2nd, 2017

Benefits of this Release

Improved guidance

  • When you create a sync policy for Exchange or IBM Notes and select Save, Riva Cloud now displays a reminder to make sure you have set two critical settings that you cannot change after you save the policy. The critical settings are
    • Category Name and
    • Create separate contact folder.

Improved ability to report issues

Improved Delete Safety feature

  • Context: The Riva Cloud Delete Safety feature reduces the likelihood of unintentional mass deletions when syncing your CRM and email system. When the number of queued deletions exceeds a threshold, Delete Safety issues an error, and Riva does not process the deletions.
  • What's new: If you investigate and determine that the deletions were intentional, you can allow the deletions yourself without having to contact the Riva Success Team.

Improved payment processing:

Slightly simplified Riva Cloud page display:

  • Removed the redundant Ask Us button from the left side of the Riva Cloud web pages. To contact us, select   near the top right corner.

Improved navigation:

  • After submitting a Contact the Riva Success Team form, you have immediate access to Riva Cloud's main menu without having to log back in.

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