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MS Outlook Plug-in for Sugar 2.4.4

Released on February 2nd, 2018


This document describes any feature enhancements, as well as fixed and/or known issues for the Sugar Plug-in for Microsoft Outlook 2.4.4.

Note: Plug-in version 2.x is available for use with Sugar 7.x. For Sugar instances running 6.x, please use the Sugar Plug-in for Microsoft Outlook version 1.x. For more information, please refer to the Plug-ins Supported Platforms.

Fixed Issues

The following issues have been resolved in this release of the Sugar Plug-in for Microsoft Outlook. Support Portal users can use the following links for more details about each issue:

  • 80175 : When archiving an email to Sugar, if the case of the email address (e.g. in the To, Cc, and/or Bcc field does not match the email address (e.g. associated to the Sugar record, the corresponding field (e.g. To) may not be populated as expected in the archived email record.
  • 80055 : When an email gets archived to Sugar, the email record may be incorrectly assigned to the Global team instead of the user's default team.
  • 79803 : Future email correspondences may not get archived to Sugar as expected even though the "Automatically archive future emails in this conversation" option is enabled for the archived email.

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