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Act-On New Features and Upgrades for September 3, 2019

Released on September 3rd, 2019


Goto Webinar Authentication Change

Citrix has recently upgraded their connections to GoTo Webinar, and Act-On has upgraded the connector to the most recent connection for security and stability.

There will be minimal impact on users of the GoTo Webinar connector and upgrading to the new connector is now part of the normal login process.


  • When you first log in to the Webinar Page, you will be prompted to update the connector by logging into the Connector, and will take you to the Connectors page. From there simply login with your GoTo Webinar credentials to get the new connector working.
  • From there on, due to the enhanced security, you will need to login to the connector once every month.  5 days prior to a need to login, there will be an alert shown on the Webinar page, and you can click the link to renew your login.
  • If you do not login prior to the months period, Act-On will prompt you to visit the Connector page to relog-in once you go to the Webinar page.

Don't Scroll to the Top of Marketing Lists After Editing or Working With an Individual List

Previously, the user would be returned to the top of the list of Marketing Lists after performing an operation on list. The behavior has been changed so that after a list operation is performed, the page refreshes so that the list is displayed at the center of the page.

Bug Fixes

Prevent Erroneous Salesforce Connector Error Emails From Being Sent

Previously, in some cases, connector error emails would be sent to customers where their connector was working properly. We have resolved this issue.

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